Growth & Account Manager - DACH (Greentech) (m/f/d)

Account Manager - DACH Enterprise

Mentimeter

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. We are now looking for an Account Manager for our DACH Enterprise customers — a commercially driven relationship builder who wants to take full ownership of revenue growth across an existing portfolio of strategic customers. This is a key role in one of Mentimeter’s most important markets. Your mission will be to grow and retain our existing DACH Enterprise customer base by identifying expansion opportunities, owning renewals, building senior customer relationships, and turning customer insight into measurable revenue growth. This is not a purely reactive account management role. We are looking for someone who can create commercial momentum, manage a broad portfolio with discipline, and build trust with German-speaking Enterprise buyers who value credibility, structure, patience and a strong business case. You will work closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams. At the same time, this is a role for someone who enjoys ownership and autonomy. You should be comfortable operating in a scale-up environment where not everything is fully built yet, and where your ability to take initiative, make smart prioritisation decisions and move opportunities forward will matter. WHY THIS ROLE IS EXCITING You will join a global SaaS company with strong product adoption, an international team and a large existing customer base to grow from. In this role, you will get to: * Own commercial growth across an existing Enterprise customer portfolio in the DACH market * Combine strategic relationship-building with clear revenue ownership * Work with customers across HR, L&D, Communications, Enablement and senior leadership * Build trust with complex Enterprise organizations and help them expand the value they get from Mentimeter * Shape how we scale customer expansion in one of our most important markets * Join a global, English-first company with strong product adoption and a highly international team * Have real autonomy while being backed by a collaborative commercial organization * Work from Berlin in an English-first, highly international environment WHAT YOU WILL DO As Account Manager, DACH Enterprise, you will: * Take full commercial ownership of our existing DACH Enterprise customer portfolio * Drive revenue growth through expansion, upsell and cross-sell opportunities * Build and manage a strong pipeline of customer expansion opportunities * Own renewal processes and work proactively to protect revenue and prevent churn * Develop long-term, strategic relationships with senior stakeholders across customer organizations * Act as a trusted commercial adviser by understanding customer goals, business needs and value drivers * Identify account growth potential by using customer insights, product usage data and commercial signals * Prioritize accounts and opportunities based on revenue potential, risk and strategic value * Lead commercial conversations, negotiations and contract discussions with customers * Create fair, sustainable and value-driven agreements for both the customer and Mentimeter * Collaborate closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales Operations and Product-led growth teams * Contribute to building a scalable, best-in-class approach to Enterprise customer expansion in the DACH market WHAT SUCCESS LOOKS LIKE You will thrive in this role if you are motivated by owning a number, building trusted customer relationships and turning account potential into measurable revenue growth. Success in this role means that you: * Consistently grow revenue across your existing customer portfolio * Build a healthy and predictable expansion pipeline * Forecast accurately and manage your opportunities with structure and discipline * Develop strong relationships with senior customer stakeholders * Understand customer needs and translate them into clear commercial opportunities * Proactively identify churn risks and take action before they become renewal issues * Use data and customer insight to make smart prioritization decisions * Balance long-term relationship building with clear commercial outcomes * Collaborate effectively across teams while still driving your own work forward This is not a purely reactive account management role. We are looking for someone who actively creates opportunities, drives commercial momentum and takes ownership from insight to closed revenue. YOU WILL BE SUPPORTED BY: * Strong lead generation from our Marketing and Product teams * Sales Development Representatives who support lead qualification and opportunity creation * Customer Success Managers who partner closely with you on strategic accounts * Marketing and Sales teams who support with account analysis, campaigns and commercial tactics * A Sales Operations function to support process, data and systems * Professional tools and data sources, including Salesforce, Intercom, Mixpanel and Google Analytics to manage your pipeline, understand customer signals and identify expansion opportunities - making informed commercial decisions WHAT WE ARE LOOKING FOR To succeed in this role, we believe you bring: * Native or professional fluency in German business language, as your primary focus will be the DACH market * Professional-level English, as Mentimeter is an English-first company and we sell globally * Previous B2B SaaS sales experience, ideally at least 3+ years or equivalent depth in a complex commercial environment having worked with account management, expansion sales, customer growth or enterprise sales * Experience owning commercial targets and driving revenue growth across an existing customer portfolio * Strong pipeline management, forecasting and opportunity qualification skills * The ability to identify, create and close expansion opportunities with existing customers * Confidence in leading commercial conversations with senior stakeholders * Strong negotiation skills and an understanding of software contract terms and conditions * The ability to use data, customer insights and business signals to assess opportunities and make informed decisions * A structured way of working, with the ability to manage many customers and opportunities in parallel * Strong communication skills and the ability to clearly position Mentimeter against both direct and indirect competitors * A proactive, high-energy working style with the ability to create momentum independently * A genuine motivation to build long-term customer relationships while also driving clear commercial outcomes NICE TO HAVE It is a plus if you have: * Previous sales or account management experience from the German or broader DACH market * Experience selling into HR, L&D, Communications, Enablement, EdTech, HRTech or MarTech buyers * Experience working with Enterprise customers and multi-stakeholder buying groups * Experience managing renewals and expansion in a land-and-expand SaaS model * A bachelor’s or master’s degree in any relevant field NOT REQUIRED * Although this role is located in our Stockholm office, you are not required to speak Swedish. Mentimeter is an English-first organization, and our daily work is carried out in English. * You do not need people management experience. This is an individual contributor role with full commercial ownership. * You do not need to come from our exact domain, although it's a plus. What matters most is that you can learn our buyers’ world quickly, build credibility with Enterprise stakeholders and turn customer value into commercial growth. ---------------------------------------------------------------------------------------------------------------------------------- 📍 LOCATION (ONSITE VS HYBRID) This role is based at our Berlin office, where we work together onsite at least 3 days per week. We also offer flexibility to work from home up to two days per week. 💡RECRUITMENT PROCESS Our end-to-end recruitment process is designed to help us get to know your experience, skills and potential, while also giving you a clear understanding of the role, the team and Mentimeter. The process includes: 1. Introduction interview 2. Personality and logical ability assessments 3. Business case 4. Competence interview 5. Culture interview 6. References and offer COMPENSATION MODEL: At Mentimeter, we believe in fair and transparent compensation that grows with you. We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork, and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers, contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission-based salary model in our sales roles, which has proven to be very successful and appreciated across the team. The salary range for this role is EUR 70 000 - 100 000 per year. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact.  Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here:  https://www.mentimeter.com/benefits ----------------------------------------------------------------------------------------------------------------------------------   What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.

Key Account Manager (DACH) -m/w/d

JetBrains

ABOUT JETBRAINS  At JetBrains, code is our passion. JetBrains is a global software company specializing in the creation of intelligent, productivity-enhancing tools for software developers and teams. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 90 Fortune Global Top 100 companies are JetBrains customers. About the role As a Key Accounts Manager for Enterprise clients, you will be the strategic partner and trusted advisor for our largest enterprise accounts. Your primary responsibility is to nurture and grow relationships with key stakeholders and users within these organizations, ensuring they realize maximum value from our solutions. You’ll act as a single point of contact, advocate on their behalf within the company, and work cross-functionally to align our resources and support the customer’s ongoing success. Your focus will be on customer satisfaction, retention, and growth, ensuring a smooth and mutually beneficial partnership. Key Responsibilities * Build and Maintain Relationships: Establish and strengthen connections with key stakeholders, decision-makers, and users to build trust and align on mutual goals. Understand their objectives and serve as their strategic advisor. * Customer Success Planning: Develop a deep understanding of each customer’s business priorities, and build tailored success plans to align with these objectives, focusing on product adoption, utilization, and expansion. * Proactive Account Management: Monitor customer engagement and proactively address any risks or issues that could impact satisfaction or retention. Collaborate with internal teams to resolve escalations promptly. * Growth and Expansion: Identify upsell, cross-sell, and renewal opportunities by educating decision-makers on the full value proposition of our product suite. Partner with sales teams to capitalize on expansion opportunities. * Voice of the Customer: Serve as the customer’s advocate, capturing their feedback and feature requests to relay to the product and development teams. Strive to address their evolving needs and improve overall satisfaction. * Reporting and Forecasting: Maintain accurate records of account activity, renewal forecasts, and expansion potential using our CRM system to provide insight into the customer’s growth trajectory. * Team Collaboration: Engage with product, sales, and support teams to ensure seamless service delivery and support strategic initiatives for your accounts. Requirements * Experience: 5+ years of experience in a Customer Success or Key Account role within the cloud, software, or technology industry, with a focus on enterprise accounts. Previous experience managing relationships with complex, large-scale customers is essential. * Relationship-Building Skills: Proven ability to establish strong connections with executive-level stakeholders and build long-lasting customer relationships. * Strategic Planning and Execution: Demonstrated experience developing and executing account plans, including success metrics, renewal strategies, and expansion roadmaps. * Customer-Centric Mindset: A passion for delivering exceptional customer experiences and an ability to advocate for the customer’s needs within the organization. * Technical Acumen: Strong understanding of enterprise technology and software solutions. Ability to effectively communicate technical information to a range of customer stakeholders. * Analytical Skills: Proficient in data analysis to identify trends, monitor engagement, and optimize the customer’s success journey. * Communication and Collaboration: Excellent verbal and written communication skills, with the ability to collaborate cross-functionally and advocate for the customer’s needs. Travel Requirement * Up to 30% of the time for on-site meetings and relationship-building activities. Languages * Fluency in German and English is required. Additional languages are a plus.   This role is ideal for a customer-centric, strategic thinker who thrives on building meaningful relationships, delivering value, and driving growth in complex enterprise accounts. Join us to help shape the future of customer success and ensure our clients achieve their desired outcomes with our solutions. We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Key Account Manager (German speaking)

Vivid

ABOUT THE ROLE Vivid Money is redefining how modern SMEs and corporates manage and optimize their capital — multi-IBAN accounts, high-yield Treasury products, multi-currency infrastructure, FX, cards, and accounting integrations, all in one place. As we scale our SME banking in the DACH region, we're looking for a Key Account Manager to own and grow an existing book of business. This is not a purely new-logo-hunting role — it's about deepening relationships, driving retention, and unlocking the full value of Vivid for accounts that already trust us. If you combine commercial drive with an analytical mindset and want ownership in an AI-first scale-up, this role is for you. YOUR MISSION * Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals.  * Proactively build and nurture long-term multi-stakeholder relationships.  * Maximise feature and product alignment to deliver best value to Vivid clients. * Monitor, forecast, build and report on your pipeline within company CRM. * Present, negotiate and structure complex pricing models to your designated accounts.  * Follow account management processes, providing relevant feedback to your management. * Act as a voice of the customer and collaborate cross-functionally to enhance user experience. * Consistently achieve and exceed company targets. YOUR PROFILE * A degree in business administration, finance, or a related field (and/or relevant professional experience). * A minimum of 2 years experience in Sales and / or Account Management, ideally in the FinTech or financial services sector. * Excellent written and verbal English and German; other languages are a plus. * Analytical mindset. * Proficiency in CRM systems (preferably Salesforce and Aircall). * High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment. * KYB, AML and risk mitigation knowledge is a plus. * Understanding of specifications of your designed market is a plus. * Proficiency in AI tools is a plus. PLEASE PROVIDE YOUR CV IN ENGLISH. WHY JOIN VIVID? * Onsite way of work from our Berlin office. * Direct influence on go-to-market strategy and revenue growth. * Significant ownership from day one and strong growth opportunities. * AI-first culture — we use it every day, not just talk about it. * Learning & development budget. * Fully paid vacation and sick leave. * Sports compensation. COMPENSATION RANGE Total target compensation of €45,000 – €70,000 gross annually (base salary + performance-related bonus). Final compensation is determined individually, based on your experience, skills, and the scope of the role, assessed against objective, gender-neutral criteria. ABOUT VIVID At Vivid, we're on a mission to change how businesses and individuals manage their money across Europe. For businesses, we build tools that actually make a difference: multi-IBAN accounts, high-yield savings, business cashback, team cards, and accounting integrations that save real time – all in one place. And for individuals, everything you need to grow your wealth: investments in global stocks, ETFs and 150+ cryptocurrencies, cashback, and personalised financial insights. Our mission? Your success. Everyone deserves the chance to see their finances flourish, and we're dedicated to empowering our customers to make this a reality. Founded in 2019 in Berlin by Alexander Emeshev and Artem Iamanov, Vivid has quickly grown into one of Germany's top financial platforms for SMEs and private accounts. Since then, we've expanded rapidly across Europe, earning the trust of over 500,000 customers – and with over €200 million raised and a valuation of €775 million, we're just getting started. We're building Vivid as an AI-native organization – across every function, from product to compliance to operations. For us, this means agents handle the execution while our people focus on architecture, strategy, and decision-making. We want to help define what AI-native looks like in a regulated financial environment – and we're looking for people who want to build that future with us.