Host/Hostess Cecconi's (m/f/d)

Soho House

The place…    Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.    The role…  At Soho House a Host/Hostess is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency.  A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival.  Main Duties  * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner  * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail  * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution  * Punctuating all calls and interactions with friendliness, accuracy, and discretion  * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly  * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess  * Influence a fun and positive atmosphere by being approachable and professional  * Performs other duties as assigned by supervisor/manager  Required Skills/Qualifications  * OpenTable and MICROS experience (Is a plus)  * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.  * Problem solving skills and bring conflict resolution to any anticipated or current matter  * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment  * Strong communication skills and ability to understand and follow written and verbal instructions  * Flexible schedule and ability to work nights, weekends and holiday’s (as needed)  Physical Requirements  * Must be able to seize, grasp, turn and hold objects with hands.  * Must be able to work on your feet for at least 8-10 hours.  * Fast paced movements occasionally required to go from one part of the club to others.  * Must be able to understand and communicate clearly with guests, members, and coworkers.  * Must be able to reach and handle the computer, keyboard, and desktop items.  * Occasionally kneel, bend, crouch and climb as required.  Benefits...  Team meal whilst on shift prepared by our chefs  Soho Friends Membership  50% Team discount on Food & Drink, 7 days a week  Team Room Rates; Any Bedroom, Any House, $100 a night  Birthday Day Off  Discount on Cowshed products and Soho Home (up to 20%)  Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.  Continuous training to develop yourself personally and professionally  Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

Soho House

The Role… At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained. What we are looking for... A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. Main duties… * Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk; * Controlling flows – ensuring safe practices of Members and Guests; * Responsible for procedures related to opening and closing of the departments; * Accounting of bill payments, via Book4Time; * Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled; * Ensure cleanliness of departments, changing rooms, and group training studios on daily basis; * Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room; * Transportation of dirty towels and trash from the changing room(s); * Restocking of amenities changing room(s); * Reporting of any defects in changing room(s) and/or in the Gym; * Vacuum, sweep, and mop daily; * Sanitization of equipment; * Understanding and knowledge of property amenities and services; * Assisting guests as needed; * Performs other duties as assigned by supervisor/manager. Requirements… * Minimum of 2+ years’ experience in similar capacity * Flexible schedule * Capability to stand for many hours * Detail & Service Oriented * Experience in reception or office management * Ability to multitask and work in a fast paced environment * English language is a must. Benefits: * RAL: € 23.740,00 * Staff Canteen * Soho Friends Membership * Monthly Staff Screenings & Staff Gym Classes * 50% Discount on Cowshed Spa * 50% F&B Discount * Global Benefits: Any Bedroom, Any House, € 100 per night * 50% Discount Public Restaurants * Birthday Gift: 1 day OFF + Voucher * House Hero and Introduce a Star Program * Corporate Benefits (access discounts platform)

Hänvisning till Arbetsförmedlingen

International organization seeks to hire a housekeeper with hostess/host skills. Work descriptions: Housekeeping including laundry, ironing, cleaning, waitress. Requirements: Fluency in English, working language. (required) Swedish speaking (preferred) Representative (required) Ability to work in evenings and weekends upon request (required) Certificate of non-criminal record (required) Punctual, highly organized and reliable (required) Working hours: Half time until further notice. Normal working hours 08.30 -12.30 Salary: Monthly salary Benefits:  SL-travelcard Last day of application:  2026-07-31 We have an ongoing selection so please send your CV and personal letter to: wehopetohire@gmail.com Access: As soon as possible