Meeting and Events Intern

The Social Hub

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your mission, should you choose to accept it… As our brand-new Meeting & Events Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in San Sebastian. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. In case you don’t know who we are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.  What You’ll Do: * You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails. * You’ll help with the development of customer accounts to drive business into our TSH San Sebastian property and to increase market/customer share in all revenue streams. * You’ll work within current business strategies and recognizing potential opportunities. * From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence. * You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department. * You’ll host meetings together with the banqueting department/stakeholders. * You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business. * You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments. * You’ll compile statistics and reporting for our cluster management and commercial teams. * You’ll support with the creation and roll out of the local commercial strategy. Who You Are: * You’re currently enrolled in university. * You’re fluent in Spanish and English with excellent communications skills (verbal as well as written). * You have a positive, can-do attitude towards working within a team. * You’re highly organised and with a high level of attention to detail. * You’re a multi-tasker with strong problem-solving skills and a hands-on mentality * You’re sales driven and commercially savvy. Cross and upselling is a second nature to you. * You’re extremely guest and service oriented. * You're studying within the EU. What We Offer  * The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future    * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change    * The chance to learn and grow in your role with the potential for future growth    * Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!    * A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff    At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Social Hub

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?   Your mission, should you choose to accept it… As our brand-new Meeting & Events Coordinator Intern, you'll support both the commercial success of our Meetings & Events business and the operational delivery of every event taking place in our location in Florence Belfiore. From the first enquiry to the last guest leaving the venue, you'll help create seamless experiences by combining sales support, event coordination and hands-on operational involvement. No one does it better when it comes to selling our unique concept while ensuring every event is executed flawlessly. You'll work closely with guests and internal teams to organize meetings, conferences, private dinners, social events and corporate gatherings, making sure every detail is planned, communicated and delivered to the best TSH guest-experience.   In case you don’t know who we are (ahem): TSH is a game-changer. Our unique hybrid hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting coworking spaces. You can already find The Social Hub in the Netherlands, Germany, Austria, Italy, France, Spain, Portugal, UK. Our unique hospitality concept is truly taking root in the heart of Europe.   What You’ll Do: * Assist with handling enquiries, quotations and bookings for Meetings & Events through phone, email and third-party channels. * Support the development of customer accounts to grow business across meetings, accommodation, F&B and membership spaces. * Help identify commercial opportunities through cross-selling and upselling. * Prepare contracts, event orders, function sheets and all operational documentation. * Coordinate with the Banqueting, Front Office, F&B, Kitchen, Housekeeping and Technical teams to ensure smooth event execution. * Be present during events to welcome clients, support the operational team, monitor event flow and promptly resolve any last-minute requests. * Conduct site inspections and assist during client meetings. * Follow up with guests before, during and after events to ensure an exceptional customer experience and encourage repeat business. * Cross-department support in Membership daily operations & acquisition  * Contribute to the implementation of the local commercial strategy and identify opportunities to improve the Meetings & Events guest journey. Who You Are: * You're currently enrolled in university, preferably in Hospitality, Tourism, Event Management or Business. * You're fluent in Italian and English, both spoken and written. * You have excellent organizational skills and great attention to detail. * You're proactive, flexible and enjoy working in a fast-paced operational environment. * You love interacting with people and thrive when coordinating multiple stakeholders. * You have a hands-on mindset and aren't afraid to jump in during event setup, execution and breakdown when needed. * You're commercially minded and naturally identify opportunities to enhance the guest experience through upselling and personalized service. * You're solution-oriented and stay calm under pressure. * You're passionate about hospitality and events. * You're studying within the EU. What We Offer: * An amazing work environment with a fantastic vibe and lots of positive energy. * On the job coaching and guidance. * Monthly compensation for your internship. * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. * A first glimpse into the world of Hospitality with one of the most innovative players in the market. * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? * A wonderful workplace to call home with, dare we say it, fun colleagues. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. * Compensation: This internship includes a monthly allowance of €500 * *   We want you to be you. You have your own style; tattoos are cool, and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.

The Social Hub

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? Your mission, should you choose to accept it… As our brand-new Meeting & Events Coordinator Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Madrid. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience. In case you don’t know who we are (ahem): TSH is a game-changer. Our unique hybrid hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting coworking spaces. You can already find The Student Hotel in the Netherlands, Germany, Austria, Italy, France and Spain. And with still to be opened properties in Madrid, Barcelona and Toulouse, our unique hospitality concept is truly taking root in the heart of Europe. What You’ll Do: * You’ll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails. * You’ll help with the development of customer accounts to drive business into our TSH Madrid property and to increase market/customer share in all revenue streams. * You’ll work within current business strategies and recognizing potential opportunities. * From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence. * You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department. * You’ll host meetings together with the banqueting department/stakeholders. * You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business. * You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments. * You’ll compile statistics and reporting for our cluster management and commercial teams. * You’ll support with the creation and roll out of the local commercial strategy. Who You Are: * You’re currently enrolled in university. * You’re fluent in Spanish and English with excellent communications skills (verbal as well as written). * You have a positive, can-do attitude towards working within a team. * You’re highly organised and with a high level of attention to detail. * You’re a multi-tasker with strong problem-solving skills and a hands-on mentality * You’re sales driven and commercially savvy. Cross and upselling is a second nature to you. * You’re extremely guest and service oriented. * You're studying within the EU. What We Offer: * An amazing work environment with a fantastic vibe and lots of positive energy. * On the job coaching and guidance. * Monthly compensation for your internship. * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. * A first glimpse into the world of Hospitality with one of the most innovative players in the market. * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? * A wonderful workplace to call home with, dare we say it, fun colleagues. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. We want you to be you. You have your own style; tattoos are cool, and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.