Product Manager, Publisher Payments (f/m/d)

JOIN US AS A PRODUCT MANAGER (ALL GENDERS) IN OUR CONNECTIVITY TEAM ON A SHARED JOURNEY THAT MATTERS! The Connectivity Team builds and operates the backbone of vehicle‑to‑platform communication. We own the end‑to‑end connectivity landscape that links in‑vehicle systems with digital services, covering communication architecture as well as SIM, MNO, and connectivity lifecycle management. Working closely with embedded and platform teams, we ensure reliable, secure, and scalable communication paths that can be consistently used across products and services. Our work provides a standardized connectivity foundation that enables connected vehicle functions and digital services to operate smoothly. What you will do * Own and manage the connectivity backlog for vehicle‑to‑platform communication, including SIM/MNO lifecycle topics, ensuring items are ready for development and delivery. * Break down features and enablers into actionable backlog items, clarify scope and acceptance criteria, and support the team with timely decisions. * Work closely with the development teams on a daily basis, answering questions, resolving ambiguities, and ensuring a shared understanding of priorities. * Coordinate with external partners (e.g. MNOs, SIM/eSIM providers, technology suppliers) to clarify requirements, align delivery timelines, and address operational issues. * Actively manage dependencies and impediments, both within the ART and with external partners, to keep delivery on track. * Keep the team and stakeholders continuously informed about priorities, progress, risks, and changes during the PI. * Support predictable delivery by preparing and contributing to backlog refinement, PI Planning, reviews, system demos, and Inspect & Adapt events. * Monitor operational quality and connectivity health, follow up on issues, and ensure corrective actions are prioritized and delivered. * Collaborate closely with other Product Owners and Product Management to align scope, timing, and dependencies across teams. * Continuously improve ways of working, identifying opportunities to optimize flow, reduce friction, and improve delivery efficiency within the team. WHAT WILL HELP YOU TO FULFILL YOUR ROLE  * Strong systems thinking to understand and reason about end‑to‑end vehicle connectivity across embedded systems, communication layers, and backend services. * Ability to quickly grasp complex technical dependencies and assess their impact on delivery, quality, and planning decisions. * Product ownership mindset with a clear focus on value, flow, and outcome‑oriented prioritization rather than solution design. * Experience working in scaled agile environments (SAFe), with a solid understanding of roles, ceremonies, and planning mechanics at team and ART level. * Excellent communication and alignment skills, enabling clear, concise exchange with developers, architects, operations, and business stakeholders. * Confidence in working with evolving requirements, making pragmatic decisions and providing direction under uncertainty. * Good understanding of vehicle‑to‑platform connectivity patterns, including request/response, publish/subscribe, asynchronous communication, and handling intermittent connectivity. * Ability to reason about end‑to‑end connectivity flows across vehicle, connectivity layer, and backend services, and understand where failures, delays, or bottlenecks can occur. * Extensive hands‑on professional experience in a relevant field, with a proven track record of successfully delivering results in complex environments. * Operational awareness to recognize delivery risks, bottlenecks, and dependencies early and address them constructively. * Continuous improvement mindset, with the ability to reflect on delivery outcomes and adapt ways of working to improve predictability and efficiency. We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA. OUR BENEFITS IN A NUTSHELL * Competitive salary (including bonus)   * Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!  * Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)  * Budget and monthly expense allowance for home office setup  * Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog! * Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides * Subsidized fitness club membership or bike leasing  * Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes  * Mental health support, 1:1 sessions with external professionals and mental unload workshops  * 30 vacation days, sabbatical and unpaid leave option  * Relocation support with service provider (visa, administration, etc.)  * Dog-friendly offices For student & internship positions, we have an adjusted set of benefits. You can find them here.  BE WHO YOU ARE! We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included. In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel. HOW WE WORK At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm. Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs. If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA. WHO WE ARE At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward. We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving.  With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission.  MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable. YOUR APPLICATION TO MOIA We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role. To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.

AT SUPERCHAT, WE'RE REBUILDING HOW BUSINESSES TALK TO THEIR CUSTOMERS. THE PHONE CALL, THE CONTACT FORM, THE SUPPORT TICKET: ALL OF IT IS BEING REPLACED BY MESSAGING AND AI. WE'RE BUILDING THE PLATFORM THAT RUNS UNDERNEATH. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day. We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. We're looking for a Product Manager to join our Core team. In this role, you'll own the heart of our platform: the unified inbox, the channels, and the workflows that tens of thousands of users open first thing in the morning and close last thing at night. You'll be responsible for the product end-to-end, from discovery through shipping through launch, and for whether the metrics actually move. If you're excited to own a product surface this large while staying deep in the details day to day, this might be a great fit. We're reshaping our product function around three pillars, AI, Integrations, and Core, with a PM in each, operating directly with our founder and CPO Mika. This role is for Core. LOCATION & WORK MODE Berlin-based, minimum 3 days a week in-office, up to 2 days optional home office. We build better in the same room. Decisions happen faster, products ship faster, and the team stays sharper. EU work permit required. WHAT YOU'LL DO * Own the inbox, channels, and workflows end-to-end: discovery, spec, build, launch, measure * Stay close to customers every week, in direct calls, by talking to CS and support, and by digging into the data yourself * Embed with 4 to 6 engineers and 1 designer, set the metric, and own whether it moves * Ship features that are simple enough for customers to set up themselves * Own quality. Engineers test as they build, you give the final go before anything ships * Own the launch and the awareness that follows. There is no product marketing team. You drive positioning, the in-product moments, and the keynote for the big launches, with marketing and sales behind you * Work across squads with the AI and Integrations PMs on the surfaces that touch each other WHAT WE'RE LOOKING FOR * A track record of shipping things people actually use * Exceptional product and operational judgement * World-class product taste * Shameless customer obsession * Extreme clarity in writing and thinking * Speed without sloppiness * Low ego and a builder's instinct WHAT WE OFFER * Modern Berlin office in Prenzlauer Berg * Direct work with the founders and a real seat at the product table * A team that ships fast and doesn't drown in process * 26 days of paid vacation, plus 2 extra days off for Christmas and New Year's Eve * Annual personal development budget for conferences, courses, books, or coaching * Regular team events and the kind of culture that makes you want to be in the office SEE HOW WE SHIP Every year we publish a Rewind: a public record of everything we built and shipped. Probably the easiest way to see what we've been up to. * Superchat Rewind 2025 * Superchat Rewind 2024 We firmly believe that diversity makes companies better. We welcome all applicants - regardless of gender, background, nationality, or religion. Feel free to send us your application! By submitting your application, you agree to our privacy policy.  We look forward to your application! 🙂