Product Specialist - DACH (Greentech) (m/f/d)

Senior Specialist, Internal Audit

Bitpanda

WHO WE ARE  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!     YOUR MISSION Your mission is to support the establishment of an internal audit function within the DACH region. You will assist in transitioning outsourced audits in-house, ensuring they align with the values and standards of the organisation. With experience conducting audits within the DACH region or across Europe in either German or English, you bring a commitment to maintaining high standards of quality and safety in our products. Alongside audit activities, you’ll contribute to the product development process by providing audit insights to enhance product security and compliance. Your focus on efficiency and adherence to regulatory requirements motivates you to approach tasks with a solution-oriented mindset. You are open to occasional travel and adapt readily to new challenges and environments. WHAT YOU’LL DO: * Support the development of an audit strategy for the Group, focusing on optimising processes within the DACH region. * Assist in implementing audit initiatives across the DACH region, working closely with cross-functional teams to meet audit objectives. * Contribute to refining the audit approach by collaborating with first and second lines of defence, helping to identify and address potential risks. * Participate in product development initiatives by providing insights and audit-related recommendations to support informed decision-making. WHO YOU ARE: * Holds a degree in Law, Business Administration, or a comparable field, and is certified or actively pursuing a relevant certification (e.g., CIA). * 3 -5 years of professional audit experience, ideally within the financial industry, demonstrating a detail-oriented approach across diverse settings. * Regulatory Understanding: good understanding of EU regulatory frameworks (MiCAR, MiFID II, PSD2, EMoney, AML, GDPR) * Proficient in both German and English, enabling effective communication and collaboration with team members and stakeholders. * Based in Germany or Austria (with 60% worktime in Vienna), and exhibits a proactive, solution-oriented, and collaborative team-player approach.   WHAT’S IN IT FOR YOU * Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. * Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months. * Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. * Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family. * Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long. * Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda. * Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent. * Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration        .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.   Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. BITPANDA IS COMMITTED TO FOSTERING A FAIR AND EQUAL ENVIRONMENT BASED ON TRUST AND MUTUAL RESPECT. WE BELIEVE THAT A DIVERSE AND INCLUSIVE WORKPLACE IS PARAMOUNT TO OUR SUCCESS AND WE ARE COMMITTED TO BUILDING A TEAM THAT REPRESENTS A WIDE VARIETY OF BACKGROUNDS, PERSPECTIVES, AND SKILLS. * THESE BENEFITS MAY BE ADJUSTED AT BITPANDA’S DISCRETION AND DO NOT APPLY TO OUR INTERNSHIPS AND EXCEPTIONS TO OUR HYBRID WORKING POLICY APPLY TO TEAMS WITH SHIFT SCHEDULES OR FOR FOLKS WHOSE ROLES REQUIRE THEM TO BE IN-OFFICE (THINK: WORKPLACES TEAM OR IT).

Customer Support Specialist (w/m/d)

aleno

DAS ERWARTET DICH aleno wächst – und der Kundenservice soll dieses Wachstum nicht nur begleiten, sondern aktiv mitgestalten. Dafür suchen wir jemanden, der unsere Kund:innen wirklich versteht: Restaurantketten, Hotelgastronomien, preisgekrönte Fine-Dining-Betriebe. Jemanden, der nicht nur Tickets abarbeitet, sondern unsere Kund:innen zu aleno-Profis macht – und der mehr will als einen Job: wachsen, mitgestalten und die Gastronomiebranche wirklich verändern. Bei aleno bedeutet das auch: du arbeitest von Anfang an mit KI-Tools und kannst dich aktiv in diesem Bereich weiter entwickeln. Du bist nah an unseren Kund:innen – und genau deshalb nah am Produkt. Dein Feedback formt, was wir als nächstes bauen DEINE ROLLE Du bist die erste Anlaufstelle für unsere Kund:innen – und ihre wichtigste Ressource. Du hilfst ihnen, das Beste aus aleno herauszuholen: per E-Mail oder Telefon. Nicht als Helpdesk, sondern als echte:r Sparringspartner:in für ihre Prozesse und Abläufe. Du verantwortest: * Exzellenten Support, der unsere Kund:innen zu echten aleno-Profis macht – die unsere Software wirklich ausschöpfen * Anfragen in E-Mails, Telefonaten eingehen und so die Zufriedenheit unserer Kund:innen durch eine kompetente Beratung zu Abläufen und Organisation in ihrem Restaurant / in ihren Restaurants sicherstellen * Sammeln von Produktfeedback und direkte Weitergabe an das Produktteam, um den größtmöglichen Mehrwert für alle Kund:innen zu schaffen * Nach erfolgreicher Einarbeitung trägst du dazu bei, unsere internen Prozesse mitzugestalten – von Vorlagen über Workflows bis hin zu Schulungsinhalten WAS DU MITBRINGST * Erfahrung in einer Stelle mit direktem Kundenkontakt (bspw. Customer Support, Customer Success) im Tech-Umfeld * eine technische Affinität und idealerweise erste Berührungspunkte mit KI-Automatisierungen * eine positive Ausstrahlung und hohe Kundenorientierung * starke Kommunikationsfähigkeiten (in Wort und Schrift fliessend, mind. C1) in Englisch und Deutsch * Selbstständigkeit, Zuverlässigkeit und gute Organisation gehören zu deinen Stärken * du fühlst dich in einer dynamischen Startup-Umgebung wohl und lernst gerne Neues * du hast bereits mit ähnlichen Tools, wie z.B. HubSpot, Notion, Monday, JIRA, Slack, Google Workspace gearbeitet * Leidenschaft zur Gastronomie und/oder Hotellerie WARUM WIR? Bei aleno zählt mehr als nur der Job. Wir wollen, dass du dich wohlfühlst, wachsen kannst und deine Arbeit im Einklang mit deinem Leben steht. Deshalb bieten wir dir: Flexible Arbeitsbedingungen Arbeite so, wie es zu deinem Leben passt - mit Homeoffice-Möglichkeiten, Reiseoptionen in der DACH-Region und modernen Tools für remote Collaboration. Inspirierende Arbeitsorte Nutze unser zentrales Büro in Berlin – oder finde deinen Flow im Homeoffice. Gemeinsame Erlebnisse Von lokalen Team-Events bis zu internationalen Company Gatherings – wir legen Wert auf echten Austausch, Inspiration und gemeinsame Erlebnisse. Attraktive Vorteile Profitiere von unserem Corporate Benefits Programm, betrieblicher Altersversorgung, exklusiven aleno-Mitarbeiterangeboten und einem monatlichen Sachbezug von 50 €, der dir zusätzlichen Freiraum gibt. Erholung & Ausgleich Genieße 29 Urlaubstage plus zusätzliche Sonderurlaubstage (z.B.: Geburtstag, Hochzeit) – weil wir wissen, dass gute Ideen auch Pausen brauchen. Fair & zukunftsorientiert Dich erwartet ein fixes Gehalt mit Bonusmodell sowie ein Compensation Package inklusive Equity-Optionen – klar, transparent und mit Blick auf deine Zukunft. RAHMENBEDINGUNGEN Arbeitsort: Berlin Start: Ab sofort Vollzeit oder Teilzeit, flexible Arbeitszeiten BEWERBUNGSPROZESS Klingt nach dir? Dann freuen wir uns auf deine Bewerbung! Unser Bewerbungsprozess besteht aus vier Gesprächsrunden:  - einem ersten 30 minütigen Kennenlernen - einem Austausch mit unserem Customer Support Team - einer Case Study - einem in-Person Treffen mit unserem Berliner Team Wir bemühen uns, den gesamten Prozess innerhalb von 3 Wochen abzuschließen und melden uns schnellstmöglich bei dir.

Senior Account Executive Germany (f/m/d)

Upvest

At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: The Growth team at Upvest is driving our go-to-market activities, spanning across Marketing, Sales and Customer Success. Our mission is to become the Investment-as-a-service category leader for Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured to work with some of Europe's leading brands in a fast moving and expanding market already and are just getting started. As Upvest enters the next stage of growth, we are seeking a highly motivated and outcome-driven Account Executive to join us. All our team efforts are centred around the client and give you the opportunity to work with high autonomy coupled with inspirational leadership. Working in the Growth team combines impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events. In this role, you will work directly with our Director Business Development DACH Sven Loeckel to drive our Financial Institutions sales - winning and delighting our clients and collaborating closely with our growth and launch teams to help large financial institutions to digitise their investing propositions. You’ll leverage your expertise in financial services and sales to understand our clients’ needs and craft a compelling commercial proposition for them. This is an opportunity to own sizeable client relationships and thus having a direct impact by both driving the Upvest business and transforming the retail investment market. WHAT YOU’LL DO: * Own the cross-functional sales cycle until contract closing to meet or exceed sales targets * Build the business by consultatively understanding our clients’ needs and developing compelling sales materials that communicate the Upvest value proposition effectively * Build and maintain strong client and industry relationships through regular client calls and networking events * Contribute to our sales enablement efforts and process improvement by sharing client insights and driving best practice * Enable a seamless client onboarding experience via effective communication with our implementations team WHAT YOU BRING: * Experience: You have 4-6+ years of experience in sales-related roles (ideally within investments, banking or wealth), ideally within a B2B set up and with API-based products. Alternatively you have worked for 4-6+ years at a specialised financial services consultancy on IT-infrastructure related projects ideally in the context of investment services. * Industry Exposure: You have previous experience within and strong interest into investments, securities trading and software-/infrastructure-as-a-service products (e.g., BaaS) * Client-centric sales: You have demonstrated expertise with B2B sales methodologies, such as solution/consultative selling as well as practical application of industry best practices, always starting with the clients needs’ * Stakeholder management Skills: You have demonstrated strong leadership skills, are able to communicate well with different stakeholder groups, and are not afraid to challenge assumptions internally or externally. * Negotiation Skills: Strong relationship-building and negotiation skills, with the ability to create trust, effectively handle objections and present compelling pitches. * Project Management: Hands-on, proactive ownership of complex projects, including ensuring consistent and reliable communication with multiple client and internal stakeholders and diligent internal documentation. IT’S GREAT IF YOU HAVE: * Experience selling to banks or wealth managers * Industry Knowledge - thorough understanding of the investment industry, its current trends and competitive landscape. * Professional Network: Strong professional network in the investment industry. * Location Preference: Preference for candidates located in Berlin / remote Germany and fluent in German (C2). HOW WE UPVEST IN YOU: * Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market. * Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. * Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest. * Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it. * Flexible work environment: Work from any of our hubs in Berlin, London or Tallinn hybrid or remotely across Europe, depending on the role. We give you the choice and budget to work where you’re most comfortable and productive, either at home or in the office. You choose. * Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program. * Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. * Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: * Make it easy for others. We simplify the complex and act with the best intentions * Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. * Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. * Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.