
Forto · Berlin
ABOUT US What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at t...
What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world?
At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital
supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade –
creating a seamless and efficient logistics process.
The Site Reliability Engineering team at Forto is responsible for reliability and developer experience. We enable our development
teams to write complex business logic by providing best-in-class tooling and infrastructure.
We have a production environment based on GCP, Kubernetes, Terraform, and Helm. On top of that, we have self-service tooling
written in TypeScript. “You build it, you run it” - our job is to make that real.
This is a high-ownership role on a lean team that directly shapes how 70+ engineers build and ship software. If you care about
platform quality and want your work felt immediately across an engineering org, this is a great match for you.
drive engineering culture forward.
test-driven development.
collaboration with all product teams.
cleaning up old ones.
management, and SLO instrumentation.
Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements,
but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about
this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a
perfect fit!
Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning
with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we
can embrace diverse perspectives to help drive towards solutions always.
YOUR IMPACT We are looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. Your mission will be to shape Doctolib's observability strategy and ensure our platform remains reliable, debuggable, and scalable at a European scale. You will work in a feature team developing logging, metrics, tracing, and alerting capabilities, contributing directly to supporting 400,000 health professionals and 80 million patients in their daily healthcare journey. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. WHAT YOU'LL DO Your responsibilities include but are not limited to: * Lead the observability strategy across the platform, with an emphasis on building scalable, developer-friendly logging and tracing capabilities * Identify and lead large-scale cross-cutting reliability initiatives, including improvements to our incident detection, response, and postmortem analysis capabilities * Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry WHO YOU ARE Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: * Have a solid hands-on experience (3y+) on a large-scale production platform * Have proven experience with cloud platforms such as AWS, Azure or Google Cloud * Have solid understanding of containerization and orchestration technologies (Docker and Kubernetes) * Have a strong understanding of Helm for managing Kubernetes manifests and ArgoCD for GitOps workflows * Have deep expertise in observability tooling and architecture, such as: * Logging: Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Logstash, Vector * Tracing: OpenTelemetry or proprietary APMs * Metrics: Prometheus, Thanos, Datadog, or equivalent * Have proficiency in at least one programming language (Ruby, Python, Go, Java, etc.) and a deep understanding of infrastructure as code principles * Have experience with monitoring and observability tools * Like troubleshooting performance issues in complex environments * Are fluent in English It would be fantastic if you: * Have experience contributing to open-source observability projects * Have worked in a high-growth tech environment * Are passionate about developer experience and platform engineering LIFE AT DOCTOLIB TECH * Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. * Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. * We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here. Want to learn more about our tech culture and environment? Visit the Doctolib Tech site. WHAT WE OFFER * A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib * 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) * Work from abroad for up to 10 days per year thanks to our flexibility days policy * Company health insurance with great supplementary benefits through our partner Allianz * Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) * ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib * Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth * Free mental health and coaching services through our partner Moka.care * Subsidized sports membership through our partner Urban Sports Club * A flexible workplace policy offering both hybrid and office-based mode * Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support * Relocation support in case of international mobility * Access to the best AI tools for coding, development and dedicated training OUR INTERVIEW PROCESS * Recruiter Interview * Technical SRE Interview * System Design Interview * Behavioral Interview * At least one reference check We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page. JOB DETAILS * Permanent position * Tech stack: Kubernetes, Prometheus, OpenTelemetry, Loki, ArgoCD, Ruby, Python, Go * Full-time * Berlin, Germany * Hybrid work setup (up to 2 remote days per week) * Start date: as soon as possible WE WELCOME EVERYONE At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! YOUR DATA PRIVACY All information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l Italy l Netherlands. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
DEINE MISSION Als Teil unseres Managed-Kubernetes-Teams prägst Du die Skalierbarkeit und den stabilen Betrieb unserer Plattform. Du verstehst Infrastruktur konsequent als Software-Engineering-Aufgabe – von der Server-Provisionierung bis hin zur Entwicklung von K8s-Operatoren. Mit starkem operativen Fokus treibst Du die Automatisierung, Stabilität und Skalierung unserer Open-Source-basierten Infrastruktur kontinuierlich voran. DEINE AUFGABEN * Sicherstellung des stabilen Betriebs unserer Kubernetes SaaS-Plattform mit hunderten aktiven Clustern inklusive Vorfallminderung * Übersetzung komplexer Systemarchitekturen in Code (30-40%) mit einem Software-Entwicklungsanteil in Go, Terraform, Ansible und Bash * Entwicklung und Automatisierung von Infrastrukturkomponenten von der Server-Provisionierung bis hin zu K8s-Operatoren * Optimierung und operative Betreuung der Observability-Plattform für die Managed-Service-Infrastruktur (Prometheus, Loki, Mimir) * Durchführung von Release-Management, kontinuierliche Verbesserung der CI/CD-Pipelines (GitLab) sowie Troubleshooting im 2nd und 3rd Level Support * Teilnahme an der Rufbereitschaft (nach erfolgreicher Probezeit) DAS BRINGST DU MIT * Fundierte Praxiserfahrung im Betrieb, der Fehlerbehebung und der Skalierung hochverfügbarer Kubernetes-Cluster in Produktionsumgebungen * Tiefgehende Kenntnisse in der Linux-Systemadministration sowie ein solides Verständnis von Netzwerk-Layer 3/4 (Routing, NAT) und Layer 7-Protokollen * Praktische Entwicklungserfahrung in System-Sprachen (Go) sowie sichere Anwendung gängiger Automatisierungswerkzeuge (Terraform, Ansible, Helm) * Erfahrung im Aufbau und Betrieb von Observability-Stacks (Prometheus, Loki, Mimir) sowie im Umgang mit gängigen CI/CD-Praktiken * Verständnis der internen Kubernetes-Mechanismen (etcd, apiserver, kubelet) * Fließende Deutsch- und gute Englischkenntnisse (B2) WAS DICH BEI UNS ERWARTET Dich erwartet ein echtes Tech-Team mit tief verankerter Open-Source-DNA, in der die beste technische Lösung unabhängig von Hierarchien gewinnt. Wir legen größten Wert auf technologische Exzellenz, eine ausgeprägte Hands-on-Mentalität und den direkten, unkomplizierten Wissensaustausch auf Augenhöhe. Kurze Entscheidungswege geben dir den nötigen Freiraum, eigene Ideen einzubringen, Verantwortung zu übernehmen und Open-Source-Technologien bis zur tiefen Plattformentwicklung aktiv einzusetzen.
DEINE MISSION Als Senior Site Reliability Engineer (m/w/d) bei SysEleven entwickelst, implementierst und betreibst du APIs, die die Automatisierung und Zuverlässigkeit unserer as-a-Service-Produkte – beispielsweise Database as a Service – ermöglichen. Du nutzt Infrastructure as Code, um unsere Plattformen zu standardisieren und skalierbar weiterzuentwickeln, und optimierst kontinuierlich unsere CI/CD-Pipelines, um sichere, resiliente und effiziente Delivery-Prozesse sicherzustellen. Mit GitOps-Praktiken und Kubernetes-Orchestrierung reduzierst du operative Komplexität und ermöglichst stabile, planbare Deployments, die die geschäftskritischen Workloads unserer Kund*innen zuverlässig unterstützen. Du übernimmst End-to-End-Verantwortung für Reliability, förderst eine Kultur der kontinuierlichen Verbesserung und gehst bei der Lösung komplexer technischer Herausforderungen mit gutem Beispiel voran. DEINE AUFGABEN * Sicherstellung der Zuverlässigkeit, Verfügbarkeit und Performance unserer Database- und Observability-as-a-Service-Produkte * Betrieb containerbasierter Anwendungen in Kubernetes mit starkem Fokus auf Sicherheit und Resilienz * Leitung von Incident-Response-Maßnahmen, Root-Cause-Analysen sowie nachhaltiger Fehlerbehebung * Anwendung von GitOps-Prinzipien mit Helm und Argo CD * Entwicklung von API-Services und Tools in Go zur Bereitstellung stabiler SaaS-Produkte * Aufbau und Optimierung von CI/CD-Pipelines zur Erhöhung von Deployment-Sicherheit und Systemstabilität * Design und Verwaltung skalierbarer Infrastrukturen mit Infrastructure-as-Code-Tools (z. B. Terraform) in Cloud-Umgebungen Unsere Technologien und Tech Stack: * Go, Python, Bash * OpenStack, Kubernetes, Cilium, Envoy, Kyverno * Terraform, Crossplane, Argo CD, GitLab CI * PostgreSQL, Grafana, Loki, Mimir DAS BRINGST DU MIT * Mehrjährige Erfahrung im Betrieb hochverfügbarer Systeme in Linux- und Kubernetes-Umgebungen * Fundiertes Verständnis von Observability-Konzepten (Monitoring, Logging, Tracing) * Praktische Entwicklungserfahrung in Go (Kenntnisse in Python oder Rust sind von Vorteil) * Erfahrung mit Infrastructure-as-Code-Tools wie Terraform oder OpenTofu * Praxiserfahrung im Incident Management sowie in strukturierten Root-Cause-Analysen * Vertrautheit mit CI-Systemen, insbesondere GitLab CI * Ausgeprägte Problemlösungskompetenz sowie gute Kommunikationsfähigkeiten in Deutsch und Englisch (mindestens B2-Niveau) WAS DICH BEI UNS ERWARTET Bei SysEleven übernimmst du Verantwortung für die Zuverlässigkeit kundennaher Services wie Database as a Service und Observability as a Service, die tief in unsere Cloud- und Kubernetes-Plattform integriert sind. Du arbeitest aktiv am täglichen Betrieb und an der kontinuierlichen Weiterentwicklung dieser Services mit – mit Fokus auf Stabilität, Performance und Automatisierungsreife. Wir leben eine blameless Culture, offene Kommunikation und aktiven Wissensaustausch – im Arbeitsalltag, bei internen „Show & Tell“-Sessions oder auf externen Konferenzen. Du erhältst den Freiraum, Reliability-Themen strategisch voranzutreiben und gemeinsam mit dem Team nachhaltige, robuste Plattformlösungen zu gestalten.