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Bettermile

WHAT IS WORKING AT BETTERMILE LIKE? * 🌟 We have a very supportive and appreciative working environment with a lot of autonomy, a flat hierarchy, and professional growth possibilities. * 🌍 We mean diversity and we put it in numbers: 29 languages, 32 nationalities, 42% female (vs. ø26% in tech industry), and yes, we do have Schlager-Fans among us. * 🚀 You can quickly take on responsibility without feeling left alone. Your team is always at your side. * 🎨 We mean it when we say “cutting edge” and have a high level of creational freedom in our everyday work. * 🏢 We work in a hybrid mode with weekly team days for better collaboration and nurturing interpersonal connections. When onsite - we work in a modern kid & pet-friendly Better Space in the heart of Berlin-Kreuzberg. * ✈️ Remote work from anywhere for up to 12 weeks in total in a year. * 🛌 Enjoy 27 vacation days (with a 5-day week model) * 🍎 Regular team breakfasts, fitness & wellness classes, company runs, and other events. Fruits, snacks, drinks, and coffee with a variety of milk are a given - but yes, we have them. * 💡 Outstanding flexibility we are proud of – and of course, the best colleagues in the world! About the User Insights & Support Team: Our team is like a navigation system for the successful experience of our users. We don't just improve performance. We consider individual needs to provide customized training and resources tailored specifically to our clients. Interaction is at the heart of what we do. We look forward to answering questions and getting to the bottom of uncertainties. We are proud to have an open door for feedback, because our customers' opinions drive change and improvement. We have a few pre-defined solutions, because we believe that every path should be unique. The UsIS team is more than ‘just’ support. We are comrades-in-arms, believing in the vision and encouraging each other to take each step with confidence. YOU WILL BE TAKING CARE OF * Supporting daily operational activities, including ticket handling and structured documentation * Supporting quality monitoring, reporting, and continuous improvement initiatives * Performing functional checks before releases and coordinating user-focused feedback to product teams * Building and maintaining strong relationships with users and acting as their advocate internally * Creating, maintaining, and improving FAQs, help center content, and internal documentation * Gaining deep insight into how a fast-growing SaaS product operates in real customer environments, with your observations directly influencing product improvements and user experience YOU CHECK THESE BOXES * You are organized, detail-oriented, and work in a structured way * You have a proactive, solution-oriented mindset and stay calm in fast-paced situations * You enjoy taking ownership and contributing to operational stability * You have strong communication skills and feel comfortable collaborating across teams * You are curious and driven to understand problems deeply, improve processes, and help make the product better every day * You are fluent in English (C1 minimum); German or any additional language is a plus IT IS AWESOME IF YOU ALSO HAVE * First experience in support, operations, or process management * Experience with documentation tools (e.g., Confluence) or ticketing systems * An interest in user experience, product development, or quality improvement TAKE YOUR CHANCE Be a part of shaping a fast-growing industry and make an impact from day one. You’ll have the chance to take on responsibility early, with guidance and support from experienced mentors. We foster a learning culture, collaboration on equal footing, and quick decision-making that moves things forward. Currently, we’re proceeding only with candidates authorized to work in Germany or who already hold a Job Seeker Visa. ABOUT US At Bettermile, we believe delivery shouldn’t be business as usual. We’re transforming last-mile logistics to drive efficiency and create a better delivery experience for everyone. Our geo-based, AI-powered SaaS product handles complex address processing, dynamic routing, and navigation. It is built to manage many stops and multiple constraints. We’re setting a new standard for the last mile and pushing the industry forward, powered by a skilled, international team of tech enthusiasts, logistics experts, and a product suite designed to keep evolving.

Bettermile

WHAT IS WORKING AT BETTERMILE LIKE? * We mean it when we say “cutting edge” and have a high level of creative freedom in our everyday work * You will be surrounded by like-minded, driven, skilled, and highly motivated people who are keen to contribute to successful solutions * We mean diversity, and we put it in numbers: 130+ people, 40 languages, 40% female (vs. ø26% in the tech industry), ø33 years of age, and yes, we do have Schlager-Fans among us * We have a very supportive and appreciative working environment with a lot of autonomy, a flat hierarchy, and professional growth possibilities * We work in a hybrid mode, with weekly team days for better collaboration and nurturing interpersonal connections. When onsite, we work in a modern, kid- and pet-friendly Better Space in the heart of Berlin-Kreuzberg * Remote work from anywhere for up to 12 weeks in total per year * 30 vacation days in a 5-day/week working model * Kindergarten grant and a Company Pension scheme * Regular team breakfasts, fitness & wellness classes, company runs, and other events. Fruits, snacks, drinks, and coffee with a variety of milk are a given - but yes, we have them * Outstanding flexibility we are proud of – and, of course, the best colleagues in the world! About the Platform Team Every product team's ability to move fast depends on what's running underneath it. The Platform team builds that foundation for Bettermile, from shared infrastructure and authentication to observability, alerting, and developer tooling, so product teams can build, deploy, operate, and secure their products with confidence. The Platform Team's mission is to empower product teams by minimizing their cognitive load, so they can move faster and deliver more business value to our customers. You will be joining a highly impactful role where you will balance hands-on technical execution (approx. 60%) with strategic stakeholder engagement and mentorship (approx. 40%). Our current tech stack: AWS(CDK, EC2, ECS, S3, EventBridge, SQS, Location Services, API Gateway), Pulumi, Kotlin, New Relic, Snowflake, PagerDuty, GitHub, GitHub Actions, GitHub Copilot and Claude Code. YOU WILL BE TAKING CARE OF * Driving the evolution and stabilization of our central authentication systems * Taking ownership of our infrastructure's observability, scalability, security, and cost-efficiency, in close collaboration with teams and stakeholders * Implementing infrastructure-as-code across our ecosystems * Providing Mentorship for platform senior engineers, guiding their professional growth, and fostering strong cross-team collaboration * Implementing the company vision by championing DevOps culture, and establishing platform engineering best practices across the organization * No echo chambers here! You will challenge technical directions constructively and share your insights openly, while always being a team player who fully backs the squad's final decisions YOU CHECK THESE BOXES * Deep proficiency and hands-on experience operating within AWS environment * Strong background in system operations, specifically with Linux/Unix * Fluency in a programming language such as Python or similar * A minimum of 2 years of proven experience actively mentoring other engineers and putting them on a successful growth path * Security-minded approach to platform engineering * A proven ability to constructively challenge viewpoints while consistently aligning with the best interests of the organization * A strong preference for a hybrid setup that blends remote flexibility with 2 days of on-site collaboration in our Kreuzberg office IT IS AWESOME IF YOU ALSO HAVE * Experience with AI workloads, ML Ops, AWS Bedrock, Agentcore, or Snowflake Cortex * Proven experience leading large-scale infrastructure migration projects spanning multiple teams * AWS certifications TAKE YOUR CHANCE Be a part of shaping a fast-growing industry and make an impact from day one. You’ll have the chance to take on responsibility early, with guidance and support from experienced mentors. We foster a learning culture, collaboration on equal footing, and quick decision-making that moves things forward. Currently, we’re proceeding only with candidates authorized to work in Germany or who already hold a Job Seeker Visa. ABOUT US At Bettermile, we believe delivery shouldn’t be business as usual. We’re transforming last-mile logistics to drive efficiency and create a better delivery experience for everyone. Our geo-based, AI-powered SaaS product handles complex address processing, dynamic routing, and navigation. It is built to manage many stops and multiple constraints. We’re setting a new standard for the last mile and pushing the industry forward, powered by a skilled, international team of tech enthusiasts, logistics experts, and a product suite designed to keep evolving.

Flexidao

ROLE OVERVIEW CAN’T FIND THE JOB YOU’RE LOOKING FOR? If you didn’t find any offer that fits your current needs or background, but you are convinced that you’ve got the right kind of skills and experience to contribute to our mission of reducing energy-related emissions for companies and you would like to be up for consideration for future openings, this open application is for you. DIVERSITY & INCLUSION We are a diverse company with a team working across the globe. Therefore, we are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression. APPLY NOW BEFORE IT’S TOO LATE! We don’t offer just a “job”. It’s about building cool stuff that matters, together with a great team. If you see yourself working with us and can meet the key requirements, send your CV to join Flexidao to careers@flexidao.com