Sales Solution Engineer

VTEX

About the Team The Solution Engineer team at VTEX is a core part of the sales organization, acting as both the technical backbone and strategic advisor throughout the pre-sales process. This team collaborates closely with Sales, System Integrators, and Professional Services to design scalable, future-proof solutions that meet the unique needs of each potential client.  Team members combine strong software development and system architecture skills with a deep understanding of digital commerce and a sales-driven, business-oriented mindset. The team operates in a fast-paced, knowledge-driven environment where autonomy, curiosity, and continuous learning are essential. Solution Engineers are expected to proactively seek out knowledge and stay current with the VTEX platform's evolving capabilities. They thrive in an extreme ownership culture—where if an out-of-the-box solution isn’t available, they find a path forward. Their mission is to identify client pain-points, goals and transform them into tangible, long-term business outcomes through technically sound and innovative solutions. About the Role As a Solution Engineer at VTEX, you will be a key player in the sales process, working alongside Account Executives to support technical discovery, solution design, and client alignment throughout the pre-sales journey. This role demands a unique blend of technical expertise and business acumen, with strong knowledge of commerce (both B2B and B2C) being essential to succeed. You will engage directly with senior IT and business stakeholders, guiding them through complex digital transformation discussions and crafting tailored, technically feasible solutions that address both strategic goals and operational challenges. Your responsibilities will include demonstrating the VTEX platform and its capabilities, responding to RFPs, developing technical documentation, building proof of concepts (PoCs), and leading technical conversations through to contract signature. Once the deal is closed, you will facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation. This role is ideal for a self-driven, solution-oriented professional who is passionate about digital commerce and excited by the opportunity to shape transformative commerce experiences for enterprise clients. *For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday. Who you are * You have 4+ years of experience as a Solutions Engineer; * You have deep knowledge in B2B and B2C Commerce; * You have experience in pre-selling or selling enterprise SaaS solutions (preferably in the commerce landscape) and technical knowledge for platform and integration models via API; * You are fluent in English; * It's a plus if you are fluent in French, Spanish and/or Portuguese * You have experience in developing working relationships across all levels of management, internally and externally; * You can work multi-functionally with colleagues and managers, internally and externally; * You can translate complexity into action plans and communications; * You translate the customers' needs into business and architectural solutions; * You have a tech & math mindset, providing simple solutions to complex problems; * You have strong communication and presentation skills. * You have a curious, AI-first mindset to help streamline and eliminate processes within the team; About VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. Benefits * Competitive compensation * Extended parental leave * Medical insurance * Ticket restaurant * Life Insurance * Legal plan * Language scholarship: 65% subsidies in English, Spanish, Portuguese courses

VTEX

ABOUT THE ROLE  The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions. *For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.  JOB REQUIREMENTS * 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles; * Proven experience managing enterprise-level customer accounts. * You have experience in developing working relationships across all levels of management, internally and externally; * You can work multi-functionally with colleagues and managers, internally and externally; * You can translate complexity into action plans and communications; * You possess excellent communication and presentation skills, capable of quickly establishing audience confidence. * You translate the customers' needs into business and architectural solutions; * You have a tech & math mindset, providing simple solutions to complex problems; * You are fluent in English (written & speaking). Nice to have:  * You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node. * Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency. MAIN RESPONSIBILITIES * Collaborate with the Sales team to provide in-depth technical expertise during pre-sales engagements, ensuring customer confidence in VTEX solutions. * Work with closely with VTEX strategic partners to develop tailored proposals for leads. * Develop tailored architectural and business solutions that align with customer needs and VTEX platform capabilities. * Prepare detailed project scopes, technical proposals, and pricing structures to support the sales strategy. * Advise customers on platform integration models and best practices, ensuring seamless technical implementations. * Work closely with internal teams, including Professional Services, Sales and Development, to refine solutions and maintain a robust understanding of the platform. * Act as a bridge between prospective clients and internal teams, translating client needs into actionable development plans. * Identify and propose scalable solutions that address customer growth needs while aligning with VTEX capabilities. * Simplify complex technical challenges into actionable strategies for both customers, partners and internal teams. * Educate internal stakeholders and customers on VTEX platform features and technical capabilities (Be the owner of the demos).  * Monitor the success of proposed solutions, providing feedback and adjustments as needed to ensure customer satisfaction and long-term engagement. Other important expectations * You are a problem solver: you think about solutions not problems.  * You have a customer-focused approach * Strong interest for a multicultural environment; * You are an Entrepreneur and a responsible professional * You are a proactive professional, not afraid to share your thoughts and ideas. * You are a Strategic thinker You don't have requirements! If you believe you can do the job and are a good match, we encourage you to apply. At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace. ----------------------------------------------------------------------------------------------------------------------------------   ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. BENEFITS - Major Expenses Health Plan - Meal/Supermarket Voucher - Minor Expenses Plan - Dental Insurance - Life Insurance

Pivot

ABOUT US Every company that scales lives or dies by its procurement function. It manages the vendor relationships that keep operations running, the financial guardrails that prevent overspend, and the supply chain resilience that determines whether a company survives a crisis or folds under one. And yet, the people doing this work spend 80% of their time in spreadsheets. Not because they lack ambition, because the tools haven't changed in 25 years. Pivot is building the AI operating system for procurement: enterprise-grade infrastructure that hands the manual grind to AI agents so procurement teams can do what they were actually hired to do, shape the strategic future of their companies. Our platform combines intake, approvals, vendor management, invoice matching, and ERP integrations in a single AI-native platform. We've lived this frustration firsthand. We built Pivot because we couldn't find what we needed, and because we believe procurement shouldn't be the last function to enter the AI era. It should be the first. The adventure started mid-2023 with three founders, former C-levels from fintech unicorns (Qonto and Swile) and highly experienced engineers from top-notch tech companies. We’ve since raised $40M in a Series B round, totaling our funding to $70M, coming from tier-1 investors. We’ve built a team of 70, are operating across 25+ countries, and are trusted by enterprise leaders like DoorDash, Lemonade, Wolt, and Flix We're looking for smart, execution-driven people who care about building something exceptional. YOUR MISSION As the first Pre-sales Solution Consultant at Pivot, your mission is to craft solutions that align customer needs with our product’s strengths, empower sales through technical expertise, and protect the business by guiding prospects with clarity, creativity, and trust. YOUR ROLE Pre-sales & Technical enablement * Design and deliver scalable innovative demo models. * Own RFI/RFP/InfoSec responses, prospect meetings, and technical workshops, ideally utilising tools such as Claude to build agents that augment the current process. * Interpret complex technical, security, or IT requirements, aligning them with our platform strengths while identifying risks. * Build and maintain a best-in-class demo environment, tailored content, and technical evaluations. * Anticipate and address customer- or industry-specific technical concerns with empathy and precision. * Facilitate communication between IT and business stakeholders across prospects, customers, and internal teams. Cross-functional Leadership * Partner closely with the VP of Revenue and the founders to contribute to the customer-facing execution. * Serve as the strategic bridge between Product, Sales, BDRs, Marketing and Customer Operations teams. * Influence product roadmap by sharing insights from customer conversations. * Enable sales teams through product training and onboarding. * Support Marketing with product-driven content WHO YOU ARE * Experience with complex enterprise SaaS implementation in technical pre-sales, solution engineering, solutions consulting (ideally with financial platforms) * Skilled in APIs, data integration and migration, implementation projects or pre-sales support * Excellent communication skills (written, verbal, and presentation) with the ability to simplify complexity. * You bring a technical-first mindset with strong problem-solving skills, complemented by customer-facing abilities * Comfortable working in complex, enterprise environments with high expectations for quality and speed. * Thrive in early-stage environments: adaptable, proactive, and eager to have a direct impact. * Team player who shares best practices and supports peer development. * Native in English WHAT YOU WILL GET * A competitive salary package plus equity (ESOP) * Pension plan * Private medical insurance * 25 days of annual leave + 8 public holidays * Enhanced sick leave * 2 days of remote work per week * The richness of a multicultural and international team (more than 15 nationalities). * A unique chance to grow with a fast-scaling innovator