Payments & Fraud Shift Leader

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role Agentic Commerce is the most significant shift in digital payments since mobile. We are moving from a world where humans click "buy" to a world where AI agents negotiate, book, and transact on our behalf. We are looking for a strategic commercial operator to help define and execute Adyen’s Go-to-Market strategy for this emerging channel. You will not just be selling a product, you will be building the playbook for how the world’s largest enterprises accept payments from AI agents. This is a rare opportunity to sit at the intersection of Commercial GTM Strategy, Account Management, and Product. You will work closely with Adyen’s leadership to take our "Universal Translator" strategy to the market. What you’ll do * Define the Playbook: You will take our Agentic Commerce offering from "Pilot" to "Scale." This means identifying the right first-mover merchants, structuring the commercial approach, and creating the feedback loop between the market and our Product team. * Consult, Don’t Just Sell: You will act as a trusted advisor to C-level stakeholders at our largest merchants, helping them navigate the hype, understand the infrastructure risks (fraud, identity), and architect their data feeds for the agentic economy. * Orchestrate the Ecosystem: You will be the commercial bridge between our merchants and the major AI platforms (OpenAI, Google, etc.), ensuring Adyen remains the neutral connector in a fragmented ecosystem. * Enable the Organization: You will turn your learnings into a GTM engine, collaborating with marketing to train our wider Sales and Account Management teams to speak fluently about tokens, LLMs, and agentic protocols. * Protect the Merchant: You will champion our "Merchant-First" principles, ensuring that as protocols evolve, they prioritize merchant control, data privacy, and liability protection. * The Innovation Lab: You will be operating in the epicenter of the AI boom. Your focus will be on securing and managing high-velocity pilots with US-based AI platforms (San Francisco/Seattle/New York). * Speed to Market: You will help our largest US enterprise merchants (Retail, Mobility, Platforms) launch their first "Instant Checkout" use cases, moving quickly to capture early market share. Who you are * A Strategic Builder: You are comfortable working with ambiguity. You don't need a finished brochure to have a commercial conversation; you can co-create a solution with a client. * Commercially Sharp: You have a track record of navigating complex enterprise organizations and driving strategic initiatives that result in real volume, not just press releases. * Technically Fluent: You can explain the difference between a Network Token and a Virtual Card to a CFO, and debate API schemas with a Product Manager. You understand the nuances of the payments stack. * Curious about AI infrastructure: You are not an ML engineer, but you follow how agentic systems are evolving - agentic frameworks, how AI agents make decisions and initiate transactions. Familiarity with emerging agent protocols and how model providers are approaching commerce is a plus.  * Anti-Hype: You cut through the noise. You focus on solving real operational problems (inventory visibility, authentication, liability) rather than selling science fiction. * Collaborative: You thrive in a flat structure. You will be working closely across Commercial, Product, Legal, and Partnerships teams to clear hurdles, resolve challenges in real-time. * Experience: 6-8 years of experience in commercial-facing or GTM strategy roles. Previous experience in payments or financial technology is a plus Why now? Agentic commerce is in its infrastructure phase. The protocols, standards, and commercial models are being written and tested right now. In this role, you won't be executing an established playbook, you will be authoring it. Adyen processes payments for many of the world's largest, most sophisticated enterprises, which means the decisions we make here will shape how AI-initiated transactions work at scale, not just in theory. The annual base salary range for this role is $190,000 - $240,000 + RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office (three days in-office per week). We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role Agentic Commerce is the most significant shift in digital payments since mobile. We are moving from a world where humans click "buy" to a world where AI agents negotiate, book, and transact on our behalf. We are looking for a strategic commercial operator to help define and execute Adyen’s Go-to-Market strategy for this emerging channel. You will not just be selling a product, you will be building the playbook for how the world’s largest enterprises accept payments from AI agents. This is a rare opportunity to sit at the intersection of Commercial GTM Strategy, Account Management, and Product. You will work closely with Adyen’s leadership to take our "Universal Translator" strategy to the market. What you’ll do * Define the Playbook: You will take our Agentic Commerce offering from "Pilot" to "Scale." This means identifying the right first-mover merchants, structuring the commercial approach, and creating the feedback loop between the market and our Product team. * Consult, Don’t Just Sell: You will act as a trusted advisor to C-level stakeholders at our largest merchants, helping them navigate the hype, understand the infrastructure risks (fraud, identity), and architect their data feeds for the agentic economy. * Orchestrate the Ecosystem: You will be the commercial bridge between our merchants and the major AI platforms (OpenAI, Google, etc.), ensuring Adyen remains the neutral connector in a fragmented ecosystem. * Enable the Organization: You will turn your learnings into a GTM engine, collaborating with marketing to train our wider Sales and Account Management teams to speak fluently about tokens, LLMs, and agentic protocols. * Protect the Merchant: You will champion our "Merchant-First" principles, ensuring that as protocols evolve, they prioritize merchant control, data privacy, and liability protection. * The Innovation Lab: You will be operating in the epicenter of the AI boom. Your focus will be on securing and managing high-velocity pilots with US-based AI platforms (San Francisco/Seattle/New York). * Speed to Market: You will help our largest US enterprise merchants (Retail, Mobility, Platforms) launch their first "Instant Checkout" use cases, moving quickly to capture early market share. Who you are * A Strategic Builder: You are comfortable working with ambiguity. You don't need a finished brochure to have a commercial conversation; you can co-create a solution with a client. * Commercially Sharp: You have a track record of navigating complex enterprise organizations and driving strategic initiatives that result in real volume, not just press releases. * Technically Fluent: You can explain the difference between a Network Token and a Virtual Card to a CFO, and debate API schemas with a Product Manager. You understand the nuances of the payments stack. * Curious about AI infrastructure: You are not an ML engineer, but you follow how agentic systems are evolving - agentic frameworks, how AI agents make decisions and initiate transactions. Familiarity with emerging agent protocols and how model providers are approaching commerce is a plus.  * Anti-Hype: You cut through the noise. You focus on solving real operational problems (inventory visibility, authentication, liability) rather than selling science fiction. * Collaborative: You thrive in a flat structure. You will be working closely across Commercial, Product, Legal, and Partnerships teams to clear hurdles, resolve challenges in real-time. * Experience: 6-8 years of experience in commercial-facing or GTM strategy roles. Previous experience in payments or financial technology is a plus Why now? Agentic commerce is in its infrastructure phase. The protocols, standards, and commercial models are being written and tested right now. In this role, you won't be executing an established playbook, you will be authoring it. Adyen processes payments for many of the world's largest, most sophisticated enterprises, which means the decisions we make here will shape how AI-initiated transactions work at scale, not just in theory. The annual base salary range for this role is $190,000 - $240,000 + RSUs. To learn more about our compensation philosophy, please click here.   Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!   What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.   SAN FRANCISCO  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our New York office (three days in-office per week). We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Bitpanda

WHO WE ARE  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!   Your mission: As a Senior Payments Product Manager, you will define and execute the strategic vision for Bitpanda’s fiat payments infrastructure. You will own the core deposit and withdrawal engines that power our millions of retail users—turning fiat on-ramps into frictionless, instant gateways to modern investing. You will blend customer-obsessed user experience with a technical approach to infrastructure, ensuring every transaction is efficient, cost-optimized, and resilient to support Europe's future #1 investment platform.   What you’ll do: * Own the retail fiat lifecycle: Drive the strategic product roadmap for consumer deposits and withdrawals across multiple European geographies, maximizing payment method localization (e.g., local card networks, SEPA Instant, Open Banking). * Embed deeply with engineering: Act as a core, day-to-day leader within your cross-functional engineering squad. Drive high-velocity agile execution by writing precise PRDs and managing your scope from ideation to delivery and post-delivery. * Architect flawless transaction journeys: Own the design of robust payment state machines, edge-case handling, and idempotent systems to eliminate "lost" deposits and minimize user friction during high-traffic market events. * Optimize conversion via smart routing: Build and iterate on intelligent payment routing and cascading logic. Normalize decline reasons across various banking partners to implement smart retries and clear, actionable user error messaging that prevents funnel drop-off. * Relentlessly optimize unit economics: Target and reduce processing costs per successful transaction through routing efficiencies, commercial negotiations, and multi-rail optimizations to directly improve broker margins. * Automate broker operations: Partner with Finance, Fraud, and Risk Operations to design automated ledgering, settlement monitoring, and exception handling tools, moving away from manual operational workflows. * Serve as the main product contact for external providers and PSPs —steering technical discovery, alignment, and strict SLA enforcement. Who you are: * B2C fintech product professional: 5+ years of Product Management experience within a high-growth consumer fintech, neobank, or retail broker platform, with a proven history of shipping heavy transactional infrastructure. * Hands-on agile executor: You love being in the trenches. You are deeply fluent in API ergonomics, webhooks, microservices architecture, and system observability tools. * Consumer conversion champion: you understand that in a retail broker, speed equals conversion. You possess deep empathy for retail user friction and a passion for turning complex financial mechanics into simple user experiences. * Fiat Payments domain expert: deep structural knowledge of core financial rails (SEPA, SEPA Instant, Faster Payments, Card Schemes), clearing/settlement cycles, and how local payment methods impact conversion and cost. * Ruthlessly data-driven: Expert at using data to expose infrastructure leaks. Strong proficiency with analytical tools (e.g., Tableau, Qlikview) or SQL to diagnose funnel drop-offs and system failure modes. WHAT’S IN IT FOR YOU * Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. * Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months. * Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. * Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family. * Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long. * Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda. * Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent. * Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration        .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.   Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. BITPANDA IS COMMITTED TO FOSTERING A FAIR AND EQUAL ENVIRONMENT BASED ON TRUST AND MUTUAL RESPECT. WE BELIEVE THAT A DIVERSE AND INCLUSIVE WORKPLACE IS PARAMOUNT TO OUR SUCCESS AND WE ARE COMMITTED TO BUILDING A TEAM THAT REPRESENTS A WIDE VARIETY OF BACKGROUNDS, PERSPECTIVES, AND SKILLS. * THESE BENEFITS MAY BE ADJUSTED AT BITPANDA’S DISCRETION AND DO NOT APPLY TO OUR INTERNSHIPS AND EXCEPTIONS TO OUR HYBRID WORKING POLICY APPLY TO TEAMS WITH SHIFT SCHEDULES OR FOR FOLKS WHOSE ROLES REQUIRE THEM TO BE IN-OFFICE (THINK: WORKPLACES TEAM OR IT).