Program Manager - Product

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE TECHNICAL PROGRAM MANAGEMENT TEAM Technical Program Management is a collaborative, engaging team with a high motor and strong domain and technical expertise. We partner with engineering and teams across the business to drive discovery, prioritization, implementation, improvement, and ongoing management of high-impact technical solutions and programs. It’s our mission to help all of Thumbtack scale and get more done through technology and cross-functional alignment. ABOUT THE ROLE How engineers write software is changing fast. AI-assisted and agentic development workflows are reshaping how code gets written, reviewed, tested, and deployed—and the platform infrastructure underneath all of it has to evolve just as quickly. CI/CD, build systems, code review, observability, developer tooling, cloud dev environments, and service reliability are the foundation that determines how fast and how well product engineering can ship. We’re looking for a Senior TPM who leads from the front—someone who can credibly see around corners, participate in architectural planning and design, and ensure platform investments actually land with the engineers who depend on them. You’ll own this program across Developer Experience, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering. In partnership with those teams, you’ll drive the strategy, coordination, and execution needed to turn ambitious infrastructure plans into high-impact, widely adopted outcomes. WHAT YOU'LL DO  * Own and define end-to-end program management for the 50+ members of the Productivity Engineering team. Your program extends across DevEx, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering - from roadmap planning through execution and adoption. * Drive complex cross-team programs such as large-scale platform migrations and tooling adoptions across multi-quarter timelines. * Define success through developer adoption and productivity impact — run feedback loops using frameworks like DORA, SPACE, and GetDX to keep the roadmap grounded in real needs. * Manage migrations as a program: develop playbooks, secure partner commitments, phase rollouts, and track progress across multi-quarter efforts. * Drive AI developer tooling strategy and adoption, including agentic workflow enablement, tool consolidation, and ROI measurement. * Own the Platform Engineering team's Roadmap and OKR planning cycles, and Business Rhythms to ensure successful execution and OKR attainment. * Manage stakeholder alignment across engineering leadership, ensuring program visibility, clear prioritization trade-offs, and sustained momentum on strategic bets. IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * 5+ years in Technical Program Management within platform engineering, developer experience, or infrastructure, including leading multi-team migrations or platform rollouts that span multiple quarters and require broad organizational coordination. * Strong technical fluency across CI/CD, build systems, code review tooling, microservices, containerization, observability, and cloud-native platforms. * Fluency in the AI developer tooling landscape, including coding assistants, agentic workflows, cloud dev environments, and the infrastructure that supports them. * Track record of driving adoption of internal tools and platforms, with an instinct for measuring success through developer satisfaction and usage—not just delivery—and prioritizing accordingly. * Experience with agile program management, OKR/roadmap planning, and portfolio prioritization across multiple engineering teams. * Excellent communication skills with a track record of driving alignment in ambiguous, fast-moving environments. EXPECTED SALARY RANGES * For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $145,400 - $188,100. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

Thumbtack

THUMBTACK HELPS MILLIONS OF PEOPLE CONFIDENTLY CARE FOR THEIR HOMES. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. ABOUT THE TECHNICAL PROGRAM MANAGEMENT TEAM Technical Program Management is a collaborative, engaging team with a high motor and strong domain and technical expertise. We partner with engineering and teams across the business to drive discovery, prioritization, implementation, improvement, and ongoing management of high-impact technical solutions and programs. It’s our mission to help all of Thumbtack scale and get more done through technology and cross-functional alignment. ABOUT THE ROLE How engineers write software is changing fast. AI-assisted and agentic development workflows are reshaping how code gets written, reviewed, tested, and deployed—and the platform infrastructure underneath all of it has to evolve just as quickly. CI/CD, build systems, code review, observability, developer tooling, cloud dev environments, and service reliability are the foundation that determines how fast and how well product engineering can ship. We’re looking for a Senior TPM who leads from the front—someone who can credibly see around corners, participate in architectural planning and design, and ensure platform investments actually land with the engineers who depend on them. You’ll own this program across Developer Experience, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering. In partnership with those teams, you’ll drive the strategy, coordination, and execution needed to turn ambitious infrastructure plans into high-impact, widely adopted outcomes. WHAT YOU'LL DO  * Own and define end-to-end program management for the 50+ members of the Productivity Engineering team. Your program extends across DevEx, Client Infrastructure, Backend Infrastructure, and Site Reliability Engineering - from roadmap planning through execution and adoption. * Drive complex cross-team programs such as large-scale platform migrations and tooling adoptions across multi-quarter timelines. * Define success through developer adoption and productivity impact — run feedback loops using frameworks like DORA, SPACE, and GetDX to keep the roadmap grounded in real needs. * Manage migrations as a program: develop playbooks, secure partner commitments, phase rollouts, and track progress across multi-quarter efforts. * Drive AI developer tooling strategy and adoption, including agentic workflow enablement, tool consolidation, and ROI measurement. * Own the Platform Engineering team's Roadmap and OKR planning cycles, and Business Rhythms to ensure successful execution and OKR attainment. * Manage stakeholder alignment across engineering leadership, ensuring program visibility, clear prioritization trade-offs, and sustained momentum on strategic bets. IN ORDER TO BE SUCCESSFUL, YOU MUST BRING * 5+ years in Technical Program Management within platform engineering, developer experience, or infrastructure, including leading multi-team migrations or platform rollouts that span multiple quarters and require broad organizational coordination. * Strong technical fluency across CI/CD, build systems, code review tooling, microservices, containerization, observability, and cloud-native platforms. * Fluency in the AI developer tooling landscape, including coding assistants, agentic workflows, cloud dev environments, and the infrastructure that supports them. * Track record of driving adoption of internal tools and platforms, with an instinct for measuring success through developer satisfaction and usage—not just delivery—and prioritizing accordingly. * Experience with agile program management, OKR/roadmap planning, and portfolio prioritization across multiple engineering teams. * Excellent communication skills with a track record of driving alignment in ambiguous, fast-moving environments. EXPECTED SALARY RANGES * For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $187,900 - $243,100.  * For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $169,200 - $218,900.  * For candidates living in all other US locations, the expected salary range for this role is currently $159,800 - $206,800. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

DKB Code Factory

Welcome to DKB Code Factory….  { { … a_place_to_stay_yourself: } } ;  { { … a_place_to_stay_curious: As Delivery Manager at DKB Code Factory, you'll help turn ambitious product strategies into predictable, measurable outcomes. Working across multiple product and engineering teams, you'll orchestrate complex initiatives, align stakeholders, and ensure that dependencies, risks, and priorities are managed before they become blockers. You'll act as the connective tissue between product, engineering, and business functions; creating transparency, facilitating decision-making, and helping teams deliver value to millions of customers. Your focus is not on managing individual projects, but on improving how we plan, coordinate, and deliver at scale. } } ; { YOUR_RESPONSIBILITIES: [ * Drive cross-team planning and coordination activities, translating strategic priorities into actionable delivery plans. * Create clarity around dependencies, risks, ownership, and decision-making across multiple teams and stakeholders. * Facilitate planning workshops, alignment sessions, and delivery reviews that enable teams to move forward with confidence. * Continuously improve delivery processes, governance, and planning practices to increase predictability and reduce recurring friction. * Partner closely with product, engineering, and domain leaders to identify trade-offs, surface risks early, and recommend pragmatic solutions. * Guide teams and stakeholders on effective planning, prioritisation, and delivery practices. * Use delivery insights and metrics to drive transparency, informed decision-making, and continuous improvement. We believe great expectations create great outcomes. Here's what success in this role looks like over time: * Within your first 3 months You'll build a strong understanding of DKB, our products, delivery processes, and stakeholder landscape. By the end of this phase, you'll be ready to independently coordinate cross-team initiatives and contribute to delivery planning activities. * Within 3–6 months You'll actively support annual planning activities and coordinate early cross-team deliveries. You'll help create planning artefacts such as roadmaps and dependency maps, facilitate planning sessions, and successfully orchestrate at least one cross-functional delivery from planning through retrospective. * Within 6–12 months You'll become a trusted advisor for product and portfolio stakeholders, recognised for bringing clarity to complex delivery challenges. You'll take ownership of improving planning and coordination practices and contribute measurable improvements to how teams collaborate and deliver. * After 12 months You'll have developed deep expertise in one of our business domains and will be driving initiatives that improve delivery predictability, reduce recurring blockers, and increase organisational effectiveness. Your impact will be visible through improved planning outcomes, fewer escalations, and stronger alignment across teams. ] } ; { following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [ * Proven experience coordinating delivery across multiple product or engineering teams, ideally in a Delivery Manager, Technical Program Manager, or similar role. * Strong stakeholder management and communication skills, with the ability to influence and align people without formal authority. * Technical literacy and a solid understanding of modern software environments, including concepts such as APIs, cloud platforms, distributed systems, event-driven architectures, and data-driven products. * Experience facilitating workshops, planning sessions, retrospectives, and other collaborative formats that drive alignment and decision-making. * Confidence creating practical planning and delivery artefacts that teams actively use and trust. * Experience with JIRA, Confluence, and common collaboration tools such as Microsoft Teams, Excel, and PowerPoint. * A growth, execution and advisory mindset, with the ability to evaluate options, communicate trade-offs, and guide senior stakeholders towards informed decisions. * Comfort operating in a regulated environment where delivery speed, compliance, and operational responsibility must be balanced. * Fluency in both German and English (C1), written and spoken. * You're passionate about your work, but also know how to enjoy your free time! Nice to have: * Experience working with AWS or comparable cloud platforms. * Experience in building agents and/or automating workflows using AI (e.g. Codex, Cowork or similar) * Exposure to Lean Portfolio Management, Flow-based approaches, or scaled agile delivery frameworks. ] } ; Got the feeling not to match every single requirement? Don’t worry! We encourage you to apply anyways, even if your qualifications do not align perfectly. You might still be just the right candidate for us! { { … a_place_to_stay_together: From morning Daily to after-work drink, team spirit is essential to us. The heart of our togetherness is that we truly are connected with each other: We not only share fun & laughter, but also honest opinions - because that's how we grow: We exchange ideas, give support in our personal development, and celebrate success together! Besides our great community, we also offer numerous other benefits... } } ;