Account Manager, Commercial

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking change agents to join our East Coast Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: * Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business * Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size) * Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business * Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals * Expand Smartsheet brand awareness at the c-suite, operational and team level * Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business * Create and maintain Joint Engagement Plans for strategic solution deals * Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast * Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business You Have: * 5+ years full sales cycle management with a history of proven performance in the SaaS space * 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment * A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle * 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal * The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization * Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights * Passion for working with new technologies and technical concepts * Bachelor's degree or the equivalent combination of other post-secondary education   Current US Perks & Benefits: * Employer subsidized medical/vision and dental coverage for full-time employees * 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) * Monthly stipend to support your work and productivity * 15 days PTO, plus Sick Time Off * Up to 24 weeks of Parental Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account * Teleworking options from any registered location in the U.S. (role specific)  * US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans * US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $75,000—$95,000 USD   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   SENIOR ACCOUNT EXECUTIVE – MIRAKL ADS   1. THE TEAM YOU'LL JOIN You'll be part of our AMER Ads team led by Octavie Gosselin, VP Ads. The team consists of 5 professionals covering the AMER region. Together, you'll be empowering businesses to monetise their ecommerce traffic across both marketplace and first-party offerings, while delivering greater value to advertisers, marketplace sellers, and publishers.   2. YOUR IMPACT * Own quota attainment across your AMER territory by developing and executing a structured, repeatable go-to-market sales strategy for Mirakl Ads, focused on new customer acquisition within the retailer and marketplace operator segment * Drive the full end-to-end sales cycle (typically 5–9 months) across all stages: prospecting and outbound engagement, discovery and business case development, technical validation with Solutions Engineering, commercial negotiation with procurement and legal, and contract closure * Build deep expertise in Mirakl Ads and act as a trusted advisor on retail media monetisation strategies, sponsored product mechanics, and advertiser ROI — positioning Mirakl's differentiators against competing retail media solutions * Navigate complex retailer organisations to build and maintain senior-level relationships with the key decision-makers driving retail media initiatives, including Chief Digital Officers, VP/Heads of eCommerce, Heads of Retail Media or Monetisation, and CMOs * Own and grow a healthy, multi-stage pipeline by partnering closely with Solutions Engineering, Product, Customer Success, and Legal to accelerate deal progression and ensure a smooth transition to onboarding post-signature   3. WHAT YOU'LL BRING TO THE ROLE Experience: * Proven sales track record in ad-tech, retail media, or SaaS solutions, with consistent quota over-achievement * Deep understanding of the marketplace and advertising ecosystem, including DSPs, ad servers, APIs, and data-driven advertising solutions * Demonstrated ability to prioritise pipeline and accelerate sales cycles to meet quarterly targets * Experience navigating complex B2B sales situations requiring ROI demonstration and solution-selling approaches Skills: * Strategic sales planning * Retail media expertise * Solution selling * Stakeholder management * Pipeline management   4. TOOLS USED * CRM: Salesforce * Sales intelligence: LinkedIn Sales Navigator * Sales enablement: Confluence * Conversation intelligence: Gong * AI assistant: Dust * Workflow automation: N8N   5. OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. Here's what to expect: 1. Introductory call – An initial screen with one of our recruiters to discuss your background and motivations, and to answer your questions about Mirakl Ads, the team, and the role 2. Hiring Manager interview – Meet the hiring manager to discuss your experience, problem-solving approach, and impact, including an exploration of how you succeed through expertise 3. Values interviews – Meet with 3 team members from different functions to explore your alignment with our core values and ways of working 4. Sales pitch exercise – Present to a panel composed of the hiring team members who have interviewed you throughout the process 5. Final decision & offer – We consolidate feedback quickly and aim to share decisions without delay. If successful, we'll walk you through the offer details, benefits, and next steps   📍 This role is based in Boston or New York. We offer hybrid and fully remote contracts. Below you will find the reasonably estimated annual On-Target Earnings (OTE) range for this role. OTE reflects total target compensation, reflective of base salary and variable compensation (e.g., commission or bonus). Your starting compensation within this range will be based on your relevant skills, experience, and education, with any future adjustments informed by role scope, performance, and internal pay equity. In addition, Mirakl offers a wide range of competitive benefits including health, dental, 401(k) match plan, commuter, and PTO. Find out more about our benefits here. OTE Pay Range $247,500—$313,500 USD We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Smartsheet

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams. The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East. You Will:  * Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services. * Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools * Setting qualified prospect meetings with our Sales Executives * Strategically prospecting key account targets & contacts * Hold thoughtful and engaging conversations over the phone and email * Be the subject matter expert on Smartsheet products and services * Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and/or using our other sophisticated software sales tools * Influence and manage multiple outbound sequence campaigns in our sales engagement platform * Record and document all activity in Salesforce.com * Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives * Leverage taught sales techniques to maximize prospect interactions * Maintain a high level of activity with the intent to qualify and create exponential sales pipelines * Other duties as assigned You Have:  * Experience in a Sales/Business Development role * Desire to learn and grow, possessing a strong work ethic * Competitive spirit, self-motivated, driven, and a desire to be successful * Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution * Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts * Contribute to the team effort and play an essential part in the smooth running of teams * Excellent verbal and written communication skills * Passion for working with new technologies and new technical concepts * Ability to deal well with adversity, remaining driven and resilient  * Experience using CRM, sales engagement platform, and prospecting tools preferred  Current US Perks & Benefits: * Employer subsidized medical/vision and dental coverage for full-time employees * 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) * Monthly stipend to support your work and productivity * 15 days PTO, plus Sick Time Off * Up to 24 weeks of Parental Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account * Teleworking options from any registered location in the U.S. (role specific)  * US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans * US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $50,000—$50,000 USD   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote