Dealer Relations Account Executive

Account Manager, Level 1

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription. AMs work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals. Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and service usage. What you'll do * Partner with AE to support the shared book of business * Become a subject matter authority on all CarGurus products (Listings Packages & Digital Suite) * Complete post-sale onboarding for new dealerships and dealership personnel * Be data-driven in quantifying the value of our service to dealers and identifying opportunities for growth and improved results. * Educate dealers on how to maximize the value of the CarGurus platform by leveraging tools, reports, and best practices * When appropriate, work with the customer to follow up on technical, billing, and content issues * Advance cross-departmental collaboration (Support, Billing, Data Integrity, Product, and Engineering) to convey key issues and promote new insights within the CarGurus organization * Develop deep and wide-ranging relationships with dealership decision makers and staff, growing our span of influence and the number of CG Champions within the dealership What you’ll bring * 1–3 years of experience in Account Management, Customer Success, or Client Services, ideally supporting complex or strategic accounts. * A proven ability to drive retention and growth through strong relationship-building, consultative guidance, and insight-driven engagement. * Excellent communication skills, with comfort presenting data and recommendations to stakeholders at all levels. * Strategic problem-solving skills with the ability to analyze data, spot trends, and develop action plans. * Strong time management and organizational skills to balance a large, dynamic book of business. * Adaptability and resilience in a fast-moving, evolving business environment. * Experience working cross-functionally with sales, support, product, and technical teams. * Proficiency in Google Workspace and/or Microsoft Office; CRM experience (e.g., Salesforce) a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $72,000—$90,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Account Executive, Level 2

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! The Account Executive (L2) will focus on growing CarGurus' existing customer base in the US market by building strong relationships within a book of dealer clients. It will be your responsibility to work with Business Development, Product Specialists, and Account Managers to ensure high levels of product and customer retention.What you'll do * Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building * Identify and close cross-sell/up-sell opportunities using the CarGurus suite of products * Grow your book of business through new acquisition opportunities in partnership with Business Development * Increase revenue per client by re-negotiating subscription rates * Work with an Account Manager to ensure high customer retention within your book of business * Work with a Product Specialist to introduce your book of business to and sell CarGurus' newest product offerings * Accurately forecast monthly sales and retention achievement to management * Contribute feedback to the larger CarGurus organization by utilizing strong analytical thinking, presentation, and problem-solving skills * Occasional travel is required (1-3x per quarter) to foster long-term partnerships with customers. What you'll bring * 2-3 years of proven inside sales experience and closing ability * Strong account management skills * Good organizational skills * Strong internal motivation * Sandler Sales Training is a plus * SaaS or Auto Industry Experience is a Plus   The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $112,000—$140,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Account Executive, Canada

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview This is an inside sales role based in Boston, MA that will entail selling our products and services to dealerships across Canada. The Account Executive will be strong at presenting CarGurus offerings and benefits as an inside sales professional (primarily over the phone and also via email with some visits to Canada for face-to-face meetings). This is a 'hunting' role – responsible for prospecting new business/building their own pipeline and looking after a dedicated book of business. What you'll do * Own the full sales cycle — from prospecting and cold outreach to closing — to acquire new dealership clients across Canada. * Grow your book of business through new acquisition opportunities in partnership with Business Development. * Lead strategic conversations and negotiate effectively, ensuring mutual value while maximizing deal profitability. * Be a persuasive, self-starter, able to manage your own time, set priorities and meet monthly goals. * Act as a liaison between our dealer partners and the company, you must also be comfortable conveying issues to the rest of the CarGurus organization clearly, and with a thoughtful approach. * Possess strong analytic and presentation skills as the role will interact frequently with marketing, business development, and senior management. What you'll bring * 2+ years in an inside sales role with experience in closing deals and leading negotiations * Numbers-driven, and committed to over-achieving targets consistently * Good organizational and communication skills! * Self-motivated and result-driven attitude * Car Dealership experience is a plus * Salesforce.com experience * SaaS sales exposure is a plus! The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $100,000—$125,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid