
Sereact · Boston
Who We Are: We are a rapidly growing embodied AI company revolutionizing human labor. Leveraging cutting-edge robotics and advanced artificial intelligence, we...
We are a rapidly growing embodied AI company revolutionizing human labor. Leveraging cutting-edge robotics and advanced artificial
intelligence, we develop transformative technologies that redefine how work is done across multiple industries—empowering
businesses to streamline operations, boost productivity, and unlock new possibilities.
As a Procurement Manager, you will own our supplier network, logistics, and material flow—ensuring we can scale efficiently while
controlling cost and maintaining quality. This role blends strategic sourcing with hands-on execution across vendors, inventory,
and North American logistics.
You’ll work closely with engineering, operations, and leadership to align sourcing, product requirements, and deployment
timelines.
Build and manage vendor relationships; negotiate pricing, contracts, and terms.
Source hardware components and engineering services aligned with product needs.
Collaborate with vendors on specifications, quality, and performance.
Own inbound logistics to Boston and outbound shipments across North America.
Optimize freight, warehousing, and delivery for cost and reliability.
Manage shipping, documentation, and coordination with logistics partners.
Oversee inventory, including spare parts and replenishment.
Maintain organized, efficient shop and storage operations.
Manage BOMs and drive cost-down initiatives.
Partner with engineering on sourcing decisions that balance cost and performance.
Work closely with engineering to understand drawings and technical requirements.
Support product builds, deployments, and operational scaling.
Education and Experience
Skills
Compensation & Benefits
Base salary range: USD $105,000 – $140,000 (actual pay based on skills, experience, and location).
Additional Information
orientation, and gender identity), national origin, age, disability, genetic information, or any other status protected by law.
At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing relationships with strategic and high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager, you will work closely with customers to ensure they are getting value and driving business outcomes by leveraging Bynder's solutions. This role requires a proactive, strategic approach to customer management, business acumen, technical aptitude, commercial skills, a deep understanding of the enterprise customer’s needs and challenges and a "deliver plus one" mindset to managing customers. What you will do: * Serve as the trusted advisor to Bynder customers, providing strategic direction, thought leadership, and best-practice guidance to align their business objectives with an evolving DAM deployment. * Drive value and measurable business outcomes aligned to corporate strategic objectives, by ensuring customers realize value, achieve ROI, and deliver exceptional content experiences to user communities and the omnichannel. * Increase adoption and consumption of Bynder's Solutions and integrations with upstream creative and downstream delivery systems. * Own the strategic success plan: Set goals for value realization and develop and execute account/success plans to support those goals. * Manage and own the renewal cycle end-to-end, including strategy, proposal creation, negotiation, and engagement with procurement, in collaboration with the Strategic Account Manager. * Collaborate on account strategy for retention and growth with Strategic Account Managers, the Partner team, and a network of SI/technology partners. * Conduct effective account profiling, discovery and business reviews to understand the customer's strategic priorities, go-to-market, digital, content and AI strategies financial profile, latest news and organizational needs. * Map and engage key stakeholders across the customer’s organization to align objectives, accelerate adoption, and build strong executive and functional champions. * Keep customers informed on Bynder's latest innovations and proactively recommend how they can maximize value from the platform. * Act as a liaison between the customer and the Product team, strategically representing customer feedback to inform the product roadmap. * Accountable for driving industry-leading gross retention, net retention, and expansion in your book of business. What you bring: * 7+ years of experience in customer success, account management, or a sales-related field, managing complex enterprise SaaS marketing technology accounts. * 5+ years in enterprise SaaS within the DAM or MarTech industry, demonstrating technical aptitude and a deep working knowledge of the DAM ecosystem and its integration points (CMS, PIM, eCommerce, and Creative Tools). * Exceptional business acumen and commercial skills This includes successfully conducting effective discovery, managing complex customer objections, quantifying value and outcomes, commercial negotiations, and navigating strategic account roadblocks. * Proven experience managing high-value, complex customer deployments and building influential relationships with multiple stakeholders at the Director, VP and C-level. * Strong customer storytelling to demonstrate value, inspire stakeholders, and elevate strategic and executive-level conversations. * Experience managing the end-to-end renewal cycle for high-value accounts, including strategy, proposal creation, and procurement engagement. * Strong understanding of the enterprise environment, with the ability to communicate value at different organizational levels, navigate complex structures, and build strong internal champions and executive relationships. * Proven ability to build and manage an expansion pipeline and collaborate closely with an Account Manager to grow and expand high-value accounts.Experience engaging with system integrators and tech partners to streamline execution, extend value and accelerate driving outcomes. * Excellent communication, professionally assertive, interpersonal skills, and critical thinking for problem-solving, handling challenging situations, and influencing without direct authority. * Highly motivated, passionate about learning, strong in conviction and thrives working cross-functionally and collaborating in a fast-paced team environment. * Strong analytical skills and data-driven with experience leveraging customer data to inform decisions and strategies. * Proficiency with AI tools and an understanding of AI's impact on the marketing industry. * Strong time-management skills and the ability to juggle and prioritize multiple projects simultaneously. * Familiarity with CRM systems and customer success platforms (Salesforce and Catalyst is a plus). Salary: We are able to offer $98K-$125K + Commission Depending on Experience Why you'll love Bynder! At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends. * Competitive compensation * 401(k) - dollar for dollar match up to 6% * 100% Company-paid medical, dental, vision, and life coverage for you and your family * Unlimited vacation policy * Room to advance in a high-growth tech company * Referral bonus plans * A light-hearted and fun work environment Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V #LI-Hybrid #LI-AS1
WHO WE ARE We are a rapidly growing embodied AI company revolutionizing human labor. Leveraging cutting-edge robotics and advanced artificial intelligence, we develop transformative technologies that redefine how work is done across multiple industries—empowering businesses to streamline operations, boost productivity, and unlock new possibilities. OVERVIEW We're looking for a talented Hardware Lead to design innovative mechanical systems and components for AI-driven robots, while providing technical leadership and hands-on guidance to our technician team. In this role, you'll create detailed 3D models and technical drawings for fabrication, set the technical direction for build and assembly work, collaborate closely with engineering teams to ensure seamless integration with electrical and software systems, conduct mechanical simulations and performance testing, and source components and coordinate with external vendors, suppliers, and procurement on fabrication, quality, and lead times. This is a technical leadership role rather than a formal management role. You'll be the go to expert technicians will turn to for guidance on their daily work. YOUR RESPONSIBILITIES This role may require an extended assignment in the EU for onboarding and to support ongoing European operations. DESIGN AND TESTING: * Design mechanical systems and components for AI-driven robots. * Create detailed 3D models and technical drawings for fabrication. * Optimize designs for cost, efficiency, and manufacturability. * Conduct mechanical simulations and performance testing to validate designs. * Collaborate with engineering and operational teams to ensure seamless integration of mechanical components with electrical and software systems. TECHNICAL LEADERSHIP: * Act as the technical point of contact for the technician team — translating designs into clear build instructions and answering hands-on questions during fabrication and assembly. * Guide technicians through prototyping, testing, and troubleshooting, without formal management responsibility (no performance reviews, hiring, or HR duties). * Review technicians' work for quality and design intent, and feed lessons learned from the shop floor back into your designs. * Set best practices and standards for build quality, tooling, and documentation on the shop floor. * Mentor technicians on mechanical design principles to help them grow their technical skills. * Source components and coordinate with external vendors, suppliers, and procurement on fabrication, quality, and lead times. QUALIFICATIONS & REQUIREMENTS * Bachelor's or Master's degree in Mechanical Engineering, Mechatronics, Computational * Mechanics, Engineering Science, or a related field. * 5+ years of experience in mechanical design, ideally in robotics or automation. * Experience guiding or mentoring technicians or junior engineers in a hands-on, technical capacity. * Experience in industrial design or special-purpose machinery. * Proficiency with CAD tools like SolidWorks, AutoCAD, Creo, or similar. * Understanding of mechanical testing and prototyping processes. * Strong knowledge of material properties, manufacturing methods, and system integration. * Comfortable working directly on the shop floor alongside technicians. * Ability to travel ≈25% COMPENSATION & BENEFITS Base salary range: USD $125,000 – $160,000 (actual pay based on skills, experience, and location) BENEFITS: * Medical, dental, and vision insurance for you and your dependents * 401(k) with 100% company match * 20 days paid time off * Parental leave * Paid sick leave * Wellness or gym stipend * Learning and development support * Equity/Bonus ADDITIONAL INFORMATION * Employment may be contingent upon a background check consistent with applicable law. * We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other status protected by law.
ABOUT COMMERCETOOLS Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits. Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. The Opportunity As a Senior Named Account Executive, you are a top-tier enterprise hunter responsible for acquiring strategic net-new customers with significant revenue potential. This role requires exceptional prospecting, executive engagement, and deal leadership skills to help leading brands modernize and future-proof their digital commerce strategy through Autonomous Commerce solutions. YOUR IMPACT * Develop and execute account strategies that create, advance, and close large net-new enterprise opportunities * Consistently exceed annual new business revenue targets through disciplined pipeline generation and strategic opportunity management * Serve as a trusted advisor on Autonomous Commerce, helping organizations modernize their digital commerce capabilities and prepare for the future of AI-driven buying experiences * Engage executive leadership while building alignment across business, digital, product, technology, and operations teams * Lead complex sales cycles that typically span 6–9 months and may extend longer for large enterprise transformation initiatives * Drive consensus across diverse buying committees, navigating legal, procurement, security, and competitive evaluations * Build compelling business cases and financial justification that clearly connect platform capabilities to measurable business outcomes and executive priorities * Partner effectively with BDRs, Solution Engineers, Customer Success, Partners, and Marketing to maximize pipeline creation and deal velocity WHAT SETS YOU APART You bring: * Enterprise SaaS sales experience with a proven track record selling strategic platform solutions into large enterprise organizations * Consistent history of achieving and exceeding annual quotas of $1M+ in net-new ARR * Demonstrated success building pipeline through proactive prospecting, executive outreach, partner ecosystems, industry networking, and account-based strategies rather than relying primarily on inbound demand * Expert command of MEDDPICC and demonstrated success managing complex enterprise sales cycles that typically range from 6–9 months and occasionally extend beyond a year * Proven ability to create opportunities from scratch and win highly competitive enterprise pursuits * Experience engaging C-level executives while also building alignment with business and technical stakeholders throughout the organization * Strong business acumen with the ability to develop executive-level business cases, quantify value, and connect technology investments to measurable business outcomes * Demonstrated success displacing incumbent platforms and driving organizational change in complex enterprise environments * Highly collaborative, self-directed, and accountable with a hunter mentality and passion for winning new business OUR BENEFITS Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most. 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition 📈 Our equity participation program allows you to share in our success For more information on our benefits, visit this page. Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community. For more information on our diversity, equity, inclusion, and belonging practices, visit this page. Please note that the compensation range pertains to base pay. US Pay Range $132,000—$165,000 USD