Strategic Account Manager

Bynder

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and growing relationships with strategic and high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager, you will work closely with customers to ensure they are getting value and driving business outcomes by leveraging Bynder's solutions. This role requires a proactive, strategic approach to customer management, business acumen, technical aptitude, commercial skills, a deep understanding of the enterprise customer’s needs and challenges and a "deliver plus one" mindset to managing customers.  What you will do: * Serve as the trusted advisor to Bynder customers, providing strategic direction, thought leadership, and best-practice guidance to align their business objectives with an evolving DAM deployment. * Drive value and measurable business outcomes aligned to corporate strategic objectives, by ensuring customers realize value, achieve ROI, and deliver exceptional content experiences to user communities and the omnichannel. * Increase adoption and consumption of Bynder's Solutions and integrations with upstream creative and downstream delivery systems. * Own the strategic success plan: Set goals for value realization and develop and execute account/success plans to support those goals. * Manage and own the renewal cycle end-to-end, including strategy, proposal creation, negotiation, and engagement with procurement, in collaboration with the Strategic Account Manager. * Collaborate on account strategy for retention and growth with Strategic Account Managers, the Partner team, and a network of SI/technology partners. * Conduct effective account profiling, discovery and business reviews to understand the customer's strategic priorities, go-to-market, digital, content and AI strategies financial profile, latest news and organizational needs. * Map and engage key stakeholders across the customer’s organization to align objectives, accelerate adoption, and build strong executive and functional champions. * Keep customers informed on Bynder's latest innovations and proactively recommend how they can maximize value from the platform. * Act as a liaison between the customer and the Product team, strategically representing customer feedback to inform the product roadmap. * Accountable for driving industry-leading gross retention, net retention, and expansion in your book of business. What you bring: * 7+ years of experience in customer success, account management, or a sales-related field, managing complex enterprise SaaS marketing technology accounts. * 5+ years in enterprise SaaS within the DAM or MarTech industry, demonstrating technical aptitude and a deep working knowledge of the DAM ecosystem and its integration points (CMS, PIM, eCommerce, and Creative Tools). * Exceptional business acumen and commercial skills This includes successfully conducting effective discovery, managing complex customer objections, quantifying value and outcomes, commercial negotiations, and navigating strategic account roadblocks. * Proven experience managing high-value, complex customer deployments and building influential relationships with multiple stakeholders at the Director, VP and C-level. * Strong customer storytelling to demonstrate value, inspire stakeholders, and elevate strategic and executive-level conversations. * Experience managing the end-to-end renewal cycle for high-value accounts, including strategy, proposal creation, and procurement engagement. * Strong understanding of the enterprise environment, with the ability to communicate value at different organizational levels, navigate complex structures, and build strong internal champions and executive relationships. * Proven ability to build and manage an expansion pipeline and collaborate closely with an Account Manager to grow and expand high-value accounts.Experience engaging with system integrators and tech partners to streamline execution, extend value and accelerate driving outcomes. * Excellent communication, professionally assertive, interpersonal skills, and critical thinking for problem-solving, handling challenging situations, and influencing without direct authority. * Highly motivated, passionate about learning, strong in conviction and thrives working cross-functionally and collaborating in a fast-paced team environment. * Strong analytical skills and data-driven with experience leveraging customer data to inform decisions and strategies. * Proficiency with AI tools and an understanding of AI's impact on the marketing industry. * Strong time-management skills and the ability to juggle and prioritize multiple projects simultaneously. * Familiarity with CRM systems and customer success platforms (Salesforce and Catalyst is a plus). Salary: We are able to offer $98K-$125K + Commission Depending on Experience Why you'll love Bynder! At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends. * Competitive compensation * 401(k) - dollar for dollar match up to 6% * 100% Company-paid medical, dental, vision, and life coverage for you and your family * Unlimited vacation policy * Room to advance in a high-growth tech company * Referral bonus plans * A light-hearted and fun work environment Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.   All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V #LI-Hybrid #LI-AS1

Datadog

The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. We are searching for seasoned and successful Account Executives that have a passion for technology and a fast-paced sales environment. The Major Accounts Team has experienced unprecedented success since its inception in 2021 and we are continuing to expand the team. This is a lucrative opportunity for any driven and competitive salesperson.  At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Prospect into a targeted set of accounts while running an efficient sales process * Nurture existing client relationships and grow the Datadog footprint * Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts * Develop a deep comprehension of the customer's business * Negotiate favorable pricing and business terms by selling value and ROI * Demonstrate resourcefulness when faced with challenges * Determine necessary steps to close business and gain customer validation * Identify a robust set of business drivers behind all opportunities * Ensure high forecasting accuracy and consistency Who You Are: * Someone with 7+ years Enterprise software sales experience * Experienced in selling Fortune 100 companies with the ability to win new business * Experience managing a complex account team from multiple GTM Ecosystem partner functions to support Sales cycle * Experience/success selling new solutions into accounts already leveraging core technical products * Combination of leveraging existing customer contacts and net new PG to break into new BUs and sell net new products * Have consistently met/exceeded direct sales goals * Able to demonstrate methodology to prospect and build pipeline on your own * Experienced in working for an innovative tech company * Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs  Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * High income earning opportunities based on individual performance * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Sales training in MEDDIC and Command of the Message * Intradepartmental mentor and buddy program for in-house networking * An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) * Access to Inclusion Talks, our Internal panel discussions * Free, global Spring Health benefits for employees and dependents age 6+ * Competitive global benefits * Giving programs Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $165,000—$180,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Cargurus

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! The Account Manager (AM) role leads the success, retention, and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups, AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription. AMs work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades, new product sales, and renewals. Through effective relationship management and proactive engagement, the primary objective of an AM is to protect against dealership churn and drive the growth of product and service usage. What you'll do * Partner with AE to support the shared book of business * Become a subject matter authority on all CarGurus products (Listings Packages & Digital Suite) * Complete post-sale onboarding for new dealerships and dealership personnel * Be data-driven in quantifying the value of our service to dealers and identifying opportunities for growth and improved results. * Educate dealers on how to maximize the value of the CarGurus platform by leveraging tools, reports, and best practices * When appropriate, work with the customer to follow up on technical, billing, and content issues * Advance cross-departmental collaboration (Support, Billing, Data Integrity, Product, and Engineering) to convey key issues and promote new insights within the CarGurus organization * Develop deep and wide-ranging relationships with dealership decision makers and staff, growing our span of influence and the number of CG Champions within the dealership What you’ll bring * 1–3 years of experience in Account Management, Customer Success, or Client Services, ideally supporting complex or strategic accounts. * A proven ability to drive retention and growth through strong relationship-building, consultative guidance, and insight-driven engagement. * Excellent communication skills, with comfort presenting data and recommendations to stakeholders at all levels. * Strategic problem-solving skills with the ability to analyze data, spot trends, and develop action plans. * Strong time management and organizational skills to balance a large, dynamic book of business. * Adaptability and resilience in a fast-moving, evolving business environment. * Experience working cross-functionally with sales, support, product, and technical teams. * Proficiency in Google Workspace and/or Microsoft Office; CRM experience (e.g., Salesforce) a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $72,000—$90,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid