Sales Operations Coordinator

ABOUT MOTORWAY Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better. We're after someone to join our Sales Completion team - the beating heart of our business. Our platform is changing the game for car sellers and dealers, making it easier and fairer for everyone. But a bit of tech can only go so far; that's where you come in. You'll be the expert guide for our customers, helping them get the best price for their car. It's a bit like being a brilliant matchmaker, but instead of people, it's cars and cash. You’ll be right in the middle of it all, negotiating, problem-solving, and celebrating with customers. We're a team that loves to learn, so you'll have loads of opportunities to grow your skills, take on new challenges, and really make your mark. What you'll do * Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience. * Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair deal. * Work with your team to hit targets, boost conversions, and keep quality standards sky-high through sustained productivity. * Collaborate with our Account Management teams to make sure sellers and dealers are perfectly aligned. * Help us shape the future by testing new features and giving us your honest feedback. Experience you'll need to be successful * A genuine passion for helping people and a talent for building solid rapport. * A proven track record of hitting targets in a fast-paced environment. * Confidence in your negotiation skills, whether you're on the phone or typing away on email. * The ability to work to a high standard and thrive in a collaborative team setting. * Experience in a customer-facing role where you’ve worked with targets and KPIs. SHIFT PATTERN * Monday to Friday, 8:45am to 5:30pm What you'll get * £26,000 starting salary plus commission (£36,500 OTE) * Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going * Flexibility to work from home 1 day per week * Stock options so you can share in Motorway’s growth and future success * Pension scheme to plan for your future with our provider NEST * Strong commitment to your personal development * Opt-in comprehensive health insurance through BUPA including fitness discounts * Cycle to work scheme - save big ££ on a new bike and accessories * Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave * ... and much more! BENEFITS We've got your back, in life's biggest moments and the everyday ones too. * Competitive salary * Equity scheme - we all share in Motorway's success * 25 days holiday * Sea-front office with bi-weekly massages and free snacks * Private medical insurance via BUPA * Life assurance * Pension scheme (we contribute 5%) * Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption) * 24/7 Employee Assistance Programme * EV leasing scheme * Cycle to work scheme * Nursery salary sacrifice scheme * 1 paid volunteering day a year

ABOUT MOTORWAY Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better. About the team 👋 Hi, I'm Luca, I lead the Business Development Team here at Motorway. We're a dynamic team focused on building strong relationships with our dealer partners and ensuring they get the most out of our platform. We're passionate about the automotive industry and play a crucial role in Motorway's success by connecting dealers with high-quality vehicle stock and streamlining their buying process. If you're driven, enthusiastic, and eager to make a real impact in a fast-growing company, then this is the team for you. ABOUT THE ROLE This is a B2B outbound sales role, predominantly focusing on driving adoption of Motorway products across dealerships. You will explain the benefits of our platform and upsell opportunities to our partners. You’ll be joining a new team in the business, so this is a fantastic opportunity to take ownership of projects and build relationships with people at all levels of businesses (including c-suite). In this role, you will: * Manage and support a portfolio of 40 dealerships with varying levels of engagement with Motorway. * Engage in high-level conversations with phone and video calls * Sell Motorway’s product stack. * Quickly build rapport and relationships with dealerships. * Manage an ever-changing portfolio of accounts. * Build a strong pipeline of dealers to engage. * Work closely with other internal departments to ensure we deal with buyers and sellers promptly. * Support multiple business projects. ABOUT YOU * Sales experience in an outbound role. * Experience working towards targets and KPI’s. * Ability to build relationships quickly and effectively. * Excellent written and verbal communication skills. * A great telephone manner and the ability to talk engagingly to many different types of buyers, from Sales Executives to Managing Directors. * A proactive, self-motivating team player. * A can-do attitude. YOU COULD BE A GREAT FIT IF * You thrive in a fast-paced environment and enjoy the challenge of building relationships with new clients. * You have a passion for the automotive industry and are knowledgeable about the challenges faced by dealerships. * You are a highly motivated and results-oriented individual with a proven track record in sales. * You are a strong communicator and can effectively convey the value of Motorway's products to potential clients. * You are a team player and enjoy collaborating with colleagues to achieve shared goals. WE OFFER A FANTASTIC RANGE OF BENEFITS TO HELP YOU THRIVE * £26,000 starting salary (OTE £48,000) * Great work-life balance with standard shifts from 9am to 5:30pm * Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going! * Flexibility to work from home 1 day per week to help nail that work life balance * Stock options so you can share in Motorway’s growth and future success * Pension scheme to plan for your future with our provider NEST * Strong commitment to your personal development including budget for books, courses, conferences, etc! * Opt-in comprehensive health insurance through BUPA including fitness discounts * Cycle to work scheme - save big ££ on a new bike and accessories * One paid volunteering day a year for you to use as you wish * Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave and and workplace nursery scheme * ... and much more!