
Voi Technology · Brussels
YOUR MISSION AT VOI As Senior Public Policy Manager (Benelux), you will report to the Country Manager and contribute to and execute the policy strategy for the...
As Senior Public Policy Manager (Benelux), you will report to the Country Manager and contribute to and execute the policy
strategy for the Benelux region. In this role, you will drive key regulatory and political processes, build strong relationships
with stakeholders, and work closely with local and central teams to ensure Voi remains the obvious choice for cities tendering for
Strategy & Policy Development
engagement
Tender & Market Readiness
groundwork ahead of tender release
participation
upcoming rules
Stakeholder Engagement & Advocacy
insight into regulatory developments
and professionally presented
processes for micromobility services
Compliance, Communications & Internal Alignment
press and on social media
services
We are looking for an analytical, commercially minded policy professional with a solid understanding of the Benelux political and
regulatory landscape. You can translate business objectives into policy priorities, build trusted relationships, and navigate
complex political environments in a fast-moving industry.
Don't meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we
encourage you to apply — even if you don't check every box.
Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be
a part of a team and culture that builds something meaningful for society. In addition to this you'll have the opportunity to:
We offer you A diverse and exciting role at one of Europe’s leading business schools, offering the opportunity to work in a dynamic, international, and academically driven environment. We are launching a new MSc program in Public Policy and this newly created Program Manager role offers a unique opportunity to join at an early stage and play a central role in building and developing the program from the ground up. Working closely with the Program Director and colleagues across SSE, you will help shape the student experience, establish efficient processes and structures, and contribute to the successful launch and long-term development of the program. The position offers significant scope for initiative, responsibility, and professional growth as the program evolves over time. The role As a Program Manager for the MSc in Public Policy (MPP) program, you will have a key role in coordinating, organizing, and assisting in the development and day-to-day operations of the program. You will belong to the Admissions & Program Management team at EdO, reporting to the Group Manager, and will work closely with the Program Director and Stakeholder Engagement Manager for MPP. This role is expected to evolve over time alongside the development of the program. During the start‑up phase, the focus will be on developing and setting up routines and workflows for the program. Once the program is running, responsibilities will increase in focus on program operations, student interaction, and delivery of program activities. Your tasks will include, but are not limited to: During the build-up phase, coordinating the internal launch of the program Acting as a central coordination point between the Program Director, Stakeholder Engagement Manager, and other units at the school. Supporting preparations for admissions, communications, and program visibility ahead of the first intake. Planning and participating actively in the selection and admission process. Organizing and running the assessment center review/interview process. Organizing the Introduction Days of the program. Having close contact with the students of the program both newly admitted and current. Being responsible for the practical aspects of international trips and travelling with the group Approving and registering international internships. Running the scheduling process in preparation for each semester. Participating in the recruitment activities for the program and SSE. Occasional travelling for recruitment can occur. Demonstrating flexibility and a willingness to take on a broad range of tasks and responsibilities as needed to support the team and the program’s overall objectives. It includes a broad range of tasks and responsibilities as needed to support the team and the program’s overall objectives. Your profile As you will be responsible for multiple processes, you will need to be proactive, flexible, and able to move projects forward efficiently and accurately. You have a collaborative mindset and value cross-functional teamwork in delivering an integrated student experience, recognizing that student success is a shared effort. It is also important that you are service-minded, as the position involves substantial interaction with faculty, students and other stakeholders. You have excellent interpersonal and communication skills and are confident in engaging with senior external stakeholders, as well as in handling and resolving challenging situations. International experience is considered an asset, as a large part of both the student body and faculty come from outside Sweden. You should have an excellent command of English and feel comfortable presenting to large audiences. You should also be able to update web pages and possess strong computer skills, particularly in MS Office 365 and CRM systems (currently Full Fabric and Lime CRM), as well as an interest in generative AI. Qualifications An academic background, along with an interest in and understanding of higher education. A few years of relevant professional experience in similar roles and responsibilities. Proficient in English, both orally and written Meritorious: Previous experience in a similar role within a higher education environment. Experience working with CRM systems. Interest in public policy and policy-making processes. Event planning experience. International experience, including living, studying, or working abroad. Swedish. Other: This is a full-time, permanent position with an initial six-month probationary period. This role occasionally requires work outside regular office hours, as well as domestic and international travel. About the Stockholm School of Economics The Stockholm School of Economics is ranked as the top business school in the Nordic and Baltic countries and enjoys a strong international reputation. World-class research forms the foundation of our educational offering, which includes Bachelor, Master, PhD, MBA, and Executive Education programs. Through creativity and collaboration, the Stockholm School of Economics provides an environment where ambitious students and accomplished researchers meet to address contemporary challenges within business and economics, particularly those concerning sustainability, diversity and innovation. Apart from delivering world class education within business and economics, SSE students are trained to be successful decision makers and leaders of the future. Our educational mission has over the years strengthened SSE students, and you can read more about it here. SSE is committed to a balanced gender distribution and values a variety of backgrounds and experiences among our employees. We therefore welcome all applicants regardless of their gender, ethnicity, gender identity or expression, disability, sexual orientation, age, or religion or other beliefs. We strive to have a fair and inclusive recruitment process.
YOUR MISSION AT VOI As Head of Public Policy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s policy strategy across the region, driving regulatory and political engagement to support business growth. In this role, you will drive key regulatory and political processes, build strong relationships with stakeholders, and work closely with local and central teams to ensure Voi remains the obvious choice for cities tendering for micromobility services. Your responsibilities include: Strategy & Policy Development: * Developing and implementing the UK policy strategy in collaboration with the UK GM, the local team and other central stakeholders. * Leading policy development work by outlining regulatory positions, interpreting new rules and producing clear material to support engagement in the UK and Ireland. * Working with Analytics and Product teams to strengthen Voi’s evidence base and advocacy positions. Tender & Market Readiness: * Identifying, monitoring and preparing for tenders across the region, ensuring the right policy positioning. * Engage proactively with city and regional authorities to shape upcoming mobility tenders and secure opportunities for participation. * Collaborating with Product, Operations, Legal, and Tender team to align regulatory positions and support readiness for upcoming rules. Public Relations: * Accountability for our public relations including setting strategic direction with our PR agency. * Driving proactive PR to drive media stories to help us achieve our policy and commercial objectives. Stakeholder Engagement & Advocacy: * Owning and developing senior political, technical and administrative relationships across the UK & Ireland, ensuring early insight into regulatory developments. * Representing Voi in consultations, conferences and working groups ensuring consistent and professional presentation of Voi’s positions. Compliance & Internal Alignment * Maintaining oversight of compliance matters in the region, and preparing internal processes for regulatory change. Leadership & Cross-Market Influence: * Lead, manage and develop the local policy team, setting clear goals, supporting development and aligning work with Voi’s strategic priorities. * Contributing as a senior leader to global policy discussions, sharing insights from the UK & Ireland to support alignment across markets. WHAT YOU NEED TO EMBARK We are looking for an analytical, commercially minded and strategic policy expert with a strong understanding of the UK & Irish political and regulatory landscape. You can translate business objectives into policy priorities, build trusted relationships, and navigate complex political environments in a fast-changing industry. In addition to this, we believe the right person has: * A Bachelor degree in Law, Political Science, Public Policy, Business, Economics, Communications or similar. * Professional fluency in English. * Experience in public affairs within mobility, transport, tech or other policy-driven sectors. * Strong understanding of the UK political environment and experience influencing regulatory and political processes. * Ability to use data and evidence in policy development and advocacy. * Skilled in drafting regulatory positions, consultation responses and policymaker-facing arguments. * Experience leading complex cross-functional work with local and central stakeholders. * Experience managing direct reports and developing teams. * Experience from using AI in a specialised, role specific way, and adapt workflows. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee stock options program and influence policy development in the UK & Ireland. * Work with inspiring, motivated and fun colleagues towards a shared mission. * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
Volumental is the footwear industry’s leading FitTech™ company, using 3D scanning and machine learning to match people with shoes that truly fit. Our vision is “a world without sizes, where every body fits.” We work with brands such as New Balance, Red Wing, Fleet Feet, and Vivobarefoot across 3,000+ stores in 60 countries, with 60M+ foot scans collected, one of the world’s largest datasets of its kind. We’ve always been an AI company at our core. Today, that extends beyond the product into how we build, operating in an AI-native, discovery-driven way to move faster from insight to working solutions. About the role: Volumental’s in-store product is where our technology meets the real world, on the retail floor, in front of real shoppers. The Experience team is responsible for the full interaction: how clerks guide shoppers, how shoppers scan themselves, and how fit recommendations are delivered in seconds. This is where our machine learning and data need to come together--fast, reliably, and in a way people trust. As Senior Product Manager (AI Builder), you’ll own a key part of this experience. You’ll work directly with stores, observe real behavior, and continuously improve how scanning, guidance, and recommendations come together in a live retail environment. You’ll operate in an AI-native way, moving quickly from insight to prototype to decision, while ensuring the intelligence behind the product translates into a simple, intuitive experience for users. What will you do : Lead in-store discovery with shoppers and retail staff to understand real behavior. Take end-to-end responsibility for the experience across clerk-led and self-service flows. Improve speed, clarity, and trust in the scanning and recommendation experience. Prototype collaboratively and iteratively using AI tools (e.g. Cursor, Claude, v0.dev) to explore, validate, and refine ideas before committing engineering resources. Translate complex fit data and machine learning outputs into intuitive user experiences. Work closely with the commercial team and retail partners to ensure real-world impact. Contribute to and thoughtfully shape product strategy with an evidence-informed perspective. Navigate trade-offs thoughtfully, balancing usability, performance, and scalability. Identify friction points and opportunities across the in-store journey. Communicate openly on plans, progress, and decisions. Travel up to 4 times per year as needed. We're excited about you because you are: Passionate about the things you care about and love to make things better. Able to frame problems and opportunities in ways that inspire new ideas and novel approaches to solving them. Autonomous, able to make decisions and move without waiting for permission. Curious, adaptable, and data-driven. Collaborative and a kind team member who fosters collaboration. Open to teaching others and learning new things. We want you to: Have 5+ years of experience in product management or equivalent product-building roles, operating in complex stakeholder or enterprise environments. Have cultivated a strong product sense for interaction design, usability, and human behavior. Be comfortable working directly with customers in physical environments. Build trusted relationships across commercial and retail partners. Actively use AI tools to prototype, test, and iterate on solutions. Have strong discovery instincts, able to listen carefully and surface insights from real-world behavior. Be able to balance speed with reliability in a live retail environment. Be able to make well-reasoned product decisions in ambiguous, real-world situations and see them through. It's a plus if you: Experience working in retail environments or in-store technology Experience working with hardware, sensors, or physical product systems Experience in B2B2C environments (e.g. products involving both business customers and end users) What we can offer you: Personal learning budget and access to coaching Opportunity to work with a great team of 15+ nationalities in our English-speaking office Occupational pension at ITP1 level Flexible Public Holidays Policy Options Program Parental pay top-up Wellness allowance Dog-friendly office Flexible work policy (at least 3 days a week from our Stockholm office) We look forward to hearing from you!