
Tide · Bulgaria
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, bu...
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related
banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to
accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India,
Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features,
we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing
what they love.
Financial Services, and Insurance in 2026
Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
The Vulnerable Team is responsible for taking ownership of the most sensitive and complex situations in Member Support. As an
agent on this team, you will be highly trained to manage a wide variation of delicate circumstances—ranging from physical or
mental ill-health to financial distress and mental capacity issues. You will be empowered to provide peace of mind and implement
tailored solutions for our UK members.
circumstances, ensuring every interaction aligns with our "Member First" approach.
dissatisfaction, using advanced soft skills to de-escalate tension and rebuild trust.
supportive phone calls to drive swift, reassuring resolutions.
queries comprehensively on the first contact, breaking the cycle of delayed responses.
internal tooling, guidelines, and response times.
absolute compliance with strict data protection and DSAR guidelines) while collaborating with specialized back-office teams.
You have a deep sense of empathy and a proven track record of directly handling complex customer situations, distressed
individuals, and sensitive queries - ideally within an FCA - regulated environment. You understand that behind every ticket is a
real person facing a challenging time.
You are a master of calm under pressure, able to seamlessly balance phone and chat support while dealing with highly emotionally
charged situations. We are on the lookout for a resilient communicator who possesses flawless English skills, an unmatched eye for
detail, and a natural drive to look for room for improvement. You don’t just read words on a screen; you understand the human
context, think outside the box, and take absolute ownership to deliver a seamless, barrier-free journey for our vulnerable
members.
financial processes simply and compassionately to UK members.
or severe financial hardship) without compromising your composure or quality of service.
set realistic timelines, and deliver difficult news while keeping the customer calm.
between the lines of a chat message, and catch subtle indicators of vulnerability.
your resolution is accurate the first time.
times, and problem-solving approach.
of the member while protecting the business.
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our
different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our
offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong
sense of community.
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of
backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender
identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity
in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us
to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of
ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us
build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is
heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to
candidates regarding job opportunities. Please be aware that:
this channel.
job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us
immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI
Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. Publicly traded on Nasdaq Stockholm with headquarters in Sweden, the US, and Singapore, we protect everyone from everyday consumers to global enterprises with modern, phishing-resistant authentication. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. At Yubico, we offer: Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority. Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. In support of this, our employees have created some pretty cool Employee Resource Groups that foster inclusion, help build community and connection across Yubico which all employees are welcome to join. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here). Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. Check out our Life at Yubico Page on LinkedIn and our awards here. The Role: Yubico is looking for an experienced, highly driven and resourceful Deal Desk Associate that will be responsible for deal support to our Global Sales team. Our primary focus is assisting Sales in the deal cycle from quote to booking; we are passionate about how Deal Desk can help the sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance, Order Management and Product. You must be a detail-oriented self-starter who enjoys working in a fast-paced organization with users from all levels of the company. You must be able to provide sound business insight for building operational excellence as well as have a good understanding of sales cycles, complex hardware and software deal structures, and the complexities of global transactions and hardware fulfillment. At Yubico, we work closely as a team, value respect and humility and are always willing to pitch in and help other members of the team. We are looking for someone who is passionate about Deal Desk, enjoys working closely with Sales, embraces challenges, and possesses the emotional smarts to tackle them. Tasks & Responsibilities: * Partner with Sales to ensure all deals are well-structured, aligned with Yubico's commercial policies, and validated for efficient downstream processing * Manage and process US Channel Purchase Orders (POs), ensuring accuracy between partner documentation and internal systems * Execute Channel Stocking Orders, facilitating inventory availability for key distributors and resellers * Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating as needed with order entry, supply chain, and billing teams * Identify and report system bugs or process inefficiencies by submitting and tracking Jira tickets through the Sales Operations team * Provide critical support during high-volume periods, including maintaining availability for extended hours during End of Quarter (EOQ) and End of Year (EOY) cycles * Demonstrate high levels of self-sufficiency and resourcefulness by interpreting complex documentation to complete tasks with speed and precision. Basic Qualifications: * Proven experience applying or implementing Deal Desk best practices within a fast-paced environment * At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity * Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate * Hands-on proficiency with Salesforce (SFDC) and a strong understanding of maintaining data integrity across integrated business systems Our U. S. benefits are designed for your overall well-being: Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate. Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program. Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total). Commuter Benefits. If you need to commute to the office, we offer commuter benefits. Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously. Yubico offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. This role has the annual salary range as defined below for a salary pay range for a candidate located in the San Francisco Bay Area. For roles that are filled in other locations, the compensation range will be based on data provided by the Radford McLagan Compensation Database from Aon. Final compensation is also based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Salary Pay Range $23—$27 USD We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community. As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.
WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. ECOSEC WHAT WE DO Our ECOSEC team provides a safer experience for Epic's users. We work across multiple products and services to improve technology and craft transparent policies so our players and users can have positive experiences on our platforms. WHAT YOU'LL DO Epic Games is looking for a Senior Security Programmer focused on Game Security to develop and improve anti-cheat capabilities within our games. Your efforts will be critical to the success of Fortnite and the many creators who depend on it. The ideal candidate would have prior experience in developing gameplay features and backend services. We are particularly interested in those that have prior experience working with Unreal Engine. Your primary focus will be on the dedicated server and backend code, but you will partner closely with teams writing client code as well as game teams, ensuring that the underlying systems that are built are full-featured, resilient, and secure. This is an incredible opportunity to create a safe environment for millions of players and advance industry best practices. IN THIS ROLE, YOU WILL * Design and build new backend services or features that power Fortnite anti-cheat or related security capabilities, as well as implementing corresponding game code * Read, debug, and write code for Fortnite in C++ and associated backend services in Go * Proactively seek out vulnerable components in the Fortnite game client or backend, then clearly communicate the problem and recommended solution, implementing it as well if appropriate Influence others to maintain a security oriented mindset * Debug, modify, and optimize existing security systems for both the Fortnite game client and backend components * Ensure Fortnite is operating well for players and that our services are resilient at scale. Assist in diagnosing and resolving Live issues WHAT WE'RE LOOKING FOR * BSc in Computer Science/Software Programming or related subject - candidates without a degree are welcome as long as they have proven extensive hands-on experience * Excellent knowledge and debugging skills in the C++ programming language * Fluency in Go, Java, C#, or similar programming language * Self-starter, you approach challenges creatively and methodically, seeing them through to final resolution * Ability to code and design system frameworks, new APIs, and tools. Versed in software programming principles * Understanding of online multiplayer video game architectures * Technical understanding of the structure and technology stacks of online service backends * User-focused, passionate, solutions-focused, and innovative. These traits equal success at Epic and influence everything we do EPIC JOB + EPIC BENEFITS = EPIC LIFE We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. PAY TRANSPARENCY INFORMATION The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs). British Columbia Base Pay Range $182,815—$268,128 CAD ABOUT US Epic Games is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. LIKE WHAT YOU HEAR? COME BE A PART OF SOMETHING EPIC! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here. Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
POSITION: Permanent, Full Time (flexible working hours and patterns considered) LOCATION: Home based (must be UK based due to some travel) SALARY: Up to £70,000 plus competitive benefits United by our vision. Leading with empathy. Pioneers in curiosity. Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services. You can find out more about us by clicking here! Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page. “Great minds don’t think alike” From our talented tech teams to our standout clinical expertise, we’re bringing great minds together to build more accessible services. THE OPPORTUNITY The Associate Network Service Manager plays a critical leadership role, overseeing the operational delivery within our Associate Network with commercial, contractual, and clinical expectations. Reporting to the Head of Assessment Services, this role ensures that our team of Network Associates are both operationally and clinically compliant, ensuring capacity aligns with demand, waitlists are actively managed, and service structures are fit for purpose. This role will line manage and clinically supervise the employed Associate Clinical Leads (currently 4 but this will grow as the network grows), and have the overarching responsibility for the smooth day to day running of the Network teams. This role requires a strategic, commercially-minded leader who can balance business priorities with the need for high-quality clinical care. KEY RESPONSIBILITIES SERVICE DELIVERY LEADERSHIP & DELIVERY * Lead the delivery of Associate Network services, ensuring smooth, efficient, and reliable day-to-day functioning. * Continuously improve and optimise Associate onboarding and the Associate nurture journey * Work alongside the Head of Assessment Services and the Chief Operations Officer to assess capacity needs and then work with your team of Associate Clinical Leads to ensure there is appropriate capacity amongst our Network Associates. * Own day-to-day operations of the Associate team across all service lines (ASD, ADHD, ITS etc.) * Work force planning of the team's availability to ensure there is always appropriate capacity to support the Associate Network. * Oversee performance against internal and externals SOPs AND SLAs, escalating risks promptly where targets are at risk. * Taking the lead on ensuring that any Company communications are shared (as appropriate) to the Associate Network to ensure that relevant information or changes, pertinent to the clinical work they undertake, is clearly understood. * Analyse data trends to identify gaps, risks, and optimisation opportunities. * Ensure client-facing teams are supported with the right structures and information (eg contract information). This includes ensuring all Associates are aware and communicated with about any changes within the organisation despite any gaps in availability being offered. * Support the AN Clinical Leads with complex clinical matters, including complaints and operational and clinical matters arising DATA, INSIGHT & PERFORMANCE MANAGEMENT * Translate data insights into actionable recommendations for Associate Clinical Leads, the Head of Assessment Services, and client-facing teams. * Identify inefficiencies, risks, and opportunities for improvement, ensuring resources are deployed effectively and unwarranted variation is reduced. Ensuring all SOP’s and processes are followed with regards to offboarding any Associates who are not performing at the required standards or who are not offering the appropriate availability for sessions. * Provide regular reporting to internal stakeholders, enabling transparency and informed decision-making. STRATEGIC & COMMERCIAL ALIGNMENT * Work closely with Client Operations and Head of Assessment Services to forecast, plan, and implement service delivery changes for the Associate Network. * Be the subject matter expert on competitors networks, including fees, benefits, pathways and processes * Be direct and proactive about business needs and constraints — challenge where necessary. Ensuring that operational processes directly support the business needs, whilst maintaining clinical quality and safeguarding. * Utilise assessment outcome data to identify trends and inform service development. Ensure insights from assessment services contribute to organisational learning and future planning. COLLABORATION & ESCALATION * Act as the escalation point for operational issues raised by Associate Clinical Leads, ensuring swift resolution. * Work in close partnership with Associate Clinical Leads and the Head of Assessment Services to align operational needs are met. * Build strong working relationships with Governance, Risk & Safeguarding, Clinical Leads, People, and L&D teams to ensure seamless support structures. TEAM MANAGEMENT & STRUCTURE PLANNING * Communicate in an articulate, clear, concise and appropriate way ensuring the tone, method and audience of any communications is appropriate. * Support onboarding of new team members through planning and coordination with People and L&D teams. * Line management responsibility of the Associate Clinical Leads, including all 121’s, absence management and any required employee relations being dealt with timely and proactively. * Guide team members to align to the Company’s collective direction and offer actionable feedback with the positive intent of helping others to achieve more. * Ensure all direct reports are clear on their objectives and goals and provide regular feedback and support to ensure Company objectives are met. * Ensure governance and safeguarding needs are supported by the right structures and capacity. To be successful in this role, below is what we would need from you: * A Clinical qualification and registration is a requirement in this role (such as Occupational Therapy, Social Work, Nursing, Speech and Language Therapy or Psychology (Counselling, Clinical or Forensic) * Previous experience working in independent healthcare provider * Experience of working within a neurodevelopmental service and an understanding of diagnostic pathways. * Commercial acumen - Understands revenue, cost, and SLA implications. Speaks the language of contracts, capacity, and delivery. * Assertive communication - Confident in holding people to account and clearly stating business needs without diluting the message. * Data driven - Uses data to drive actions and conversations with Associate Clinical Leads, regularly auditing KPIs and trends. * Collaborative Leadership - Works cross-functionally while maintaining strong team alignment. Trusted by both clinical and operations. * Strategic Thinker - Balances short-term service needs with longer-term structural goals. Knows when to escalate, restructure, or pivot. * Project management experience desirable * Demonstrable experience in management at a senior level * Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere * A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children * A professional home working environment * Wifi connection. Minimum of 2 mbps up and download speed. WHAT WE WILL PROVIDE FOR YOU * 33 days holiday (including Bank Holidays) * Paid Christmas closure (between Christmas and New Year) * Birthday Leave - paid day off on your birthday * "Life Leave" - 2 days of extra leave to take when things you can't plan for happen * Enhanced family friendly policies including a phased return to work and receive full pay * Paid company sick pay scheme * Contributory Pension Scheme (6% matched) * Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child * Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club! * Work from anywhere policy * Access to NHS and Perks at Work discounts, including the Blue Light Card * Free access to co-working spaces * CPD/Growth day per year, plus personal development allowance to invest in your growth Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians ACCOMMODATIONS We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page Healios is a Disability Confident Committed Employer and we are committed to inclusivity and equality for people with different needs in the workplace. DIVERSITY AND INCLUSION “Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today. SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes. As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.