Architect, Software Engineering (Adobe - AEM/WorkFront)

DEPT

WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. THE ROLE DEPT® is seeking a Principal, Software Engineering (Adobe - Integrations & Automations) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Application Craft, this role is a hands-on technical seat focused on App Craft excellence. You will specialize in middleware modernization, system-to-system webhook logic, custom API connector builds, and workflow automation. You will step directly into complex client environments to re-architect broken API paths, custom service integrations, and synchronous data calls that cause gateway timeouts or system outages. You will move custom system extensions from brittle, in-process codebase overrides to modern, serverless, out-of-process architectures, ensuring long-term operational stability. WHAT YOU'LL DO * Remediate Broken Middleware: Re-architect and fix broken API paths, custom service integrations, and data calls causing timeouts, latency, or outages. * Build Out-of-Process Extensions: Shift custom system extensions from brittle codebase overrides to modern, serverless, out-of-process architectures. * Construct Workflow Connectors: Construct automated handoff hooks and workflow pipelines that bridge work management systems with downstream marketing engines. * Deploy Custom Webhooks: Design, build, and test robust webhook configurations and event-driven data transfer layers. * Ensure Integration Stability: Collaborate with web and data architects to secure end-to-end commerce, customer, and transactional data pathways. WHAT YOU BRING * Application & Integration Engineering: 6+ years of backend software engineering or systems integration experience inside an agency, consulting, or enterprise environment. * Integration Stack Expertise: Deep technical command of REST and GraphQL API design, serverless microservices, webhooks, and secure authentication models (OAuth). * Required Adobe Experience: * Direct experience developing and configuring workflows inside Adobe Workfront and Adobe Workfront Fusion. * Hands-on experience utilizing Adobe App Builder and Adobe Commerce API Mesh to build out-of-process system extensions. * Familiarity connecting Adobe Experience Manager (AEM Assets) and creative workflows with external work management tools. * Technical Problem-Solving: Proven ability to troubleshoot and resolve complex system connection bottlenecks and latency issues across multi-platform networks. * Consultative Mindset: Strong collaborative skills with the ability to work directly with client development teams and explain technical fixes clearly. Work Environment: Remote position - TRAVEL EXPECTED  WE OFFER:  * 15 days Paid PTO * 10 Public Holidays + Birthday off * Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance) * Learning & growth certifications/certifications * Enhanced Family Leave (after 1 year) * A flexible, hybrid working policy * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular! * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.    DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. DEPT® uses AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.” This posting reflects a future opening.  DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Hybrid Canada Pay Range $136,000—$168,000 CAD

DEPT

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE DEPT® is seeking a Commerce Architect to anchor Adobe Commerce delivery within our Commerce practice in North America. You are the technical authority for Adobe Commerce (Magento) — defining the architecture, driving execution, and ensuring our commerce solutions are scalable, secure, and performant. You lead technical discovery and pre-sales solutioning, architect enterprise-grade implementations, and advise clients throughout the project lifecycle, translating complex business needs into elegant commerce architecture. You partner closely with our Content and Data & Martech teams so that Adobe Commerce, Adobe Experience Manager (AEM), and Adobe Experience Platform (AEP) come together into a coherent customer experience. WHAT YOU'LL DO * Own Adobe Commerce Architecture: Own the end-to-end technical architecture for Adobe Commerce projects — ensuring solutions are scalable, secure, and performant — and maintain comprehensive technical documentation, including architecture diagrams, data models, and integration specifications. * Define Standards and Lead Reviews: Define and enforce development standards, best practices, and coding patterns for the Adobe Commerce platform; lead technical design reviews and mentor development teams to the architectural vision. * Lead Pre-Sales and Solutioning: Act as the lead technical expert during the sales process — running technical discovery, architecting viable solutions, developing technical proposals, Statements of Work, and level-of-effort estimates, and presenting confidently to client stakeholders including C-level executives. * Integrate the Commerce Ecosystem: Architect integrations across ERP (e.g., NetSuite, SAP), PIM, OMS, CRM, and payment gateways, and connect Adobe Commerce to content (AEM) and personalization and data (AEP). * Advise and Solve: Serve as a trusted technical advisor on performance, security, scalability, migrations, and total cost of ownership across new and existing Adobe Commerce implementations. WHAT YOU BRING * Adobe Commerce Expertise: 7+ years of hands-on experience with Adobe Commerce (Magento), with at least 4 years in a Solution Architect or Lead Developer role, and deep expertise in both Adobe Commerce Cloud and on-premise versions. * Architectural Mastery: A proven track record of designing and delivering complex, large-scale eCommerce solutions. * Pre-Sales Experience: Demonstrable experience in a pre-sales or solution-engineering capacity, including estimating effort and writing technical proposals. * Technical Acumen: Expert-level knowledge of PHP, MySQL, Varnish, Redis, and the core Adobe Commerce framework, and proficiency with modern DevOps, CI/CD, and cloud infrastructure (AWS/Azure). * eCommerce Ecosystem: Strong understanding of the broader commerce ecosystem, including integrations with ERP, PIM, OMS, CRM, and payment gateways. * Communication: Exceptional verbal, written, and presentation skills, with the ability to build credibility with clients. Nice to have: Adobe Certified Master – Adobe Commerce Architect; experience with headless and composable commerce (GraphQL, PWA Studio); familiarity with other Adobe products such as AEM, Adobe Analytics, or AEP; and a background in a digital agency or technology consultancy. WE OFFER:  * 15 days Paid PTO * 10 Public Holidays + Birthday off * Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance) * Learning & growth certifications/certifications * Enhanced Family Leave (after 1 year) * A flexible, hybrid working policy * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular! * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.    DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. DEPT® uses AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.” UPDATE THIS SECTION:  This posting reflects an existing vacancy. This posting reflects a future opening.    DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Hybrid Canada Pay Range $196,000—$246,000 CAD

DEPT

WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. THE ROLE DEPT® is seeking a highly analytical and technical Architect Software Engineer (Adobe - AJO, AEP, RTCDP) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Data and Martech Crafts, this role is a hands-on architect seat. You will specialize in real-time streaming pipeline tuning, profile stitching optimization, database-to-platform ingestion modeling, and automated lifecycle program orchestration. You will step directly into complex enterprise environments to audit and optimize identity configurations, resolve database identity collisions, and re-design streaming pipeline rules to ensure high-accuracy profile matching. You will build, test, and stabilize broken multi-channel automated campaigns failing due to complex logical splits or delivery loops, restoring data trust and campaign performance. WHAT YOU'LL DO * Optimize Profile & Identity Stitching: Audit and optimize identity namespace configurations, resolve database collisions, and re-design pipeline rules to ensure high-accuracy profile matching. * Rationalize Data Ingestion: Optimize multi-system data schemas, refine bulk file-ingestion flows, and construct data-minimization scripts to prevent over-ingestion and lower compute load. * Design Federated Queries: Architect zero-copy/federated query strategies that allow marketing activation engines to reference enterprise warehouses without unnecessary data replication. * Remediate Broken Journeys: Re-build, test, and stabilize broken multi-channel automated campaigns failing due to complex logical splits, delivery loops, or synchronization gaps. * Enforce Safety & Suppression Rules: Build robust audience suppression rules, frequency capping mechanisms, and real-time trigger boundaries to protect the customer experience. * Configure Activation Connectors: Build out destination syncs across ad-networks, SMS gateways, and push notification nodes to ensure low-latency delivery. WHAT YOU BRING * Data & Campaign Architecture Mastery: 10+ years of software engineering or systems architecture experience focusing on data pipeline engineering, customer database modeling, or marketing automation. * Data Ingestion & Activation Fluency: Deep technical command of ETL pipelines, relational database schemas, real-time trigger mechanics, and destination connectors. * Required Adobe Experience: * Expert, hands-on configuration authority across Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RT-CDP), and Adobe Journey Optimizer (AJO). * Direct development experience utilizing AEP Federated Audience Composition (FAC) or zero-copy strategies with enterprise warehouses (e.g., Snowflake, BigQuery). * Extensive experience configuring schemas, segmentations, and automated campaigns within Marketo Engage and Adobe Campaign (v7/v8). * SME Collaboration: Ability to collaborate closely with analytics engineers to validate campaign-link attribution and tracking. Work Environment: Remote position - TRAVEL EXPECTED  WHAT DO WE OFFER? * We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.  Learn more about DEPT® Learn more about DEPT® diversity, equity, and inclusion efforts Canada Pay Range $163,000—$213,000 CAD