Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale —

unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500,

brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By

taking advantage of all structured and unstructured data — securing and protecting private information more effectively —

Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

WHAT IS THE ROLE

Are you a cross-functional program leader who thrives at the intersection of strategy, operations, and GTM execution? If so,

invite you to join us at Elastic as a Senior Program Manager, Revenue Operations!

As a member of our team, you will lead our programs of work that span across Field Engineering and Support organizations. Where

our Senior Analysts are embedded partners to their respective collaborators, you are the connective tissue: the person who defines

how we work, not just within a single team, but across all of them.

The Senior Program Manager will design and drive the operational standards, execution models, and planning rhythms that enable

consistent, high-quality GTM execution at scale - and for ensuring that what works in one org finds its way into the others.

WHAT YOU WILL BE DOING

Own the design and delivery of programs that cut across Field Engineering and Support, including annual planning, execution

model development, and operational rhythm standardization

Serve as the primary owner of our canonical operating models: how we run QBRs, how we structure planning cycles, how we build

feature adoption plays, how we define and communicate execution norms across geos

Coordinate fiscal year planning activities across both organizations, including headcount & allocation, quota setting,

territory carve, and roll-out

Define the standard for how our internal customers operate - the rhythms, templates, and frameworks that Senior Analysts then

localize for their specific org and geo

Build the feedback loop that ensures geo-specific nuance helps shape the standard rather than accumulate as silent workarounds
Partner with FE and Support management to identify gaps between how teams are operating today and how they should be operating,

then design solutions that close those gaps durably

Identify cross-functional processes that are ripe for automation, and partner with Senior Analysts and systems teams to build

solutions that reduce execution burden across the team

As automation creates capacity, redirect that capacity toward higher-order critical initiatives - act as a key voice in

deciding where the team should spend its time

Establish repeatable communication, documentation, and training protocols that drive successful adoption of new processes,

tools, and operating models

Collaborate with Sales Operations, IT, Finance, and Business Systems to identify dependencies and build comprehensive solutions

WHAT YOU BRING

5+ years in Program Management, Revenue Operations, or GTM Strategy & Operations in a B2B SaaS organization
Proven experience running cross-functional programs that span multiple organizations
Direct exposure to Field Engineering, Solutions Architecture, Customer Engineering, Technical Sales, or Support organizations
Systems-level thinker: able to identify how a change in one part of an operating model creates downstream effects elsewhere
Highly organized, analytical, and data-driven; comfortable in SQL, G-Sheets, and Salesforce — able to build the analysis that

supports the program

Top-notch communicator, able to transition fluently between working sessions with senior leaders and detailed execution

conversations with analysts and ICs

Comfortable operating with ambiguity, proactively structuring abstract problems to drive it to a concrete outcome
BS/BA in Business, Finance, Operations, or equivalent experience

We would love for you to join our diverse Revenue Operations team!

#LI-AM2

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical

starting salary range for new hires in this role is listed below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time

of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education,

qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders.

Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total

rewards package also includes a company-matched Registered Retirement Savings Plan (RRSP) with dollar-for-dollar matching up to 6%

of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$117,800—$167,800 CAD

ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one,

Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if

you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of

our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to

creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will

receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation,

gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other

basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To

request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We

will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay

Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and

licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions:

Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of

Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in

or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment

in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Role

Senior Program Manager, Revenue Operations

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