
Monzo · Cardiff
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a ...
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and
business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK,
with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning
customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰 £79,000 - £93,000 + Incentive Awards tied to your performance + Benefits
Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives.
As our lending portfolio grows, our second line of defence Credit Model Validation team is growing with it - and we’re looking for
a Credit Model Validation Manager to join us!
Our Credit Model Validation team is crucial in providing independent oversight and challenge to our model development teams in the
first line of defence to help Monzo grow safely and ensure that the models we use deliver good outcomes for our customers. We’re
looking for someone (maybe you?!) to join our validation squad and provide expert independent validation and oversight across our
suite of credit models, covering critical business disciplines such as credit strategy and impairment.
You’ll have a particular focus on models used for customer-level decisioning and defining our credit strategies - such as
underwriting scorecards, origination PD models and Net Present Value (NPV) / unit economics models - across all our lending
products.
Strong data and analytical skills are a must, as is deep expertise in credit risk modelling. You’ll have hands-on experience in
either model validation or model development within a financial services environment, including practical experience using Python
to develop, validate or analyse machine learning and statistical models. . In-depth knowledge of credit decisioning models would
be a strong plus.
🔑 You’ll play a key role by…
range of machine learning, decision science and NPV models. You will be ensuring that models are fit for purpose, appropriately
governed, explainable and performing as expected
developers to improve our modelling capabilities
support to our first line of defence teams when action is required
appropriate to test model assumptions and strengthen validation conclusions
across the business. This means making sure we follow up-to-date regulatory guidelines, and adapt our processes to make sure
they remain relevant as modelling techniques evolve
🤩 We’d love to hear from you if…
to machine learning or statistical models used in credit decisioning, such as decision science scorecards, origination /
underwriting PD models, and NPV / unit economics modelling
Being able to get hands on with data is critical - so strong SQL and Python skills are essential, and experience with data
visualisation tools such as Tableau, Looker or similar is a plus!
language. This is particularly important for breaking down complex issues and priorities to non-experts
effective and respectful challenge
business
Our technology stack
We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):
Our interview process usually involves up to four main stages via Google Hangouts:
need to submit a written response; we’ll use it to guide the discussion during the interview.
🙌 What’s in it for you
London).
your team.
support for your work-from-home setup.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here.
We’ll close this role once we have enough applications for the next stage, so please apply as soon as you can - we don’t want you
to miss out!
LinkedIn Tags: #LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at
Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives
with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and
Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity,
religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or
disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- London/UK Remote | 💰£71,400 - £90,000 (depending on experience) + Incentive Awards tied to your performance + Benefits ✨ ⭐Our Model Oversight team The second line of defence Model Oversight team (that’s us!) provides support to our colleagues in Borrowing, Fincrime & Fraud, Finance and Operations to help Monzo grow safely. We’re looking for a FinCrime Model Validation Manager to help ensure the Fincrime/Fraud models we use are not only good for Monzo but what's best for our customers. 🔑You’ll play a key role by... * Build relationships with first line of defence Fincrime/Fraud modelling teams and wider risk teams to support the embedding of the model risk framework and an understanding of model validation practices to help Monzo grow safely. * Perform independent model validations of FinCrime/Fraud models using proportionate modelling techniques depending on the level of complexity applied. * Write clear and impactful model validation reports and present the findings in relevant committees. * Review ongoing model performance monitoring to ensure the FinCrime/Fraud models are performing within risk thresholds and providing support to the FinCrime/Fraud model development team when further action is required. * Oversee the review and validation of any FinCrime/Fraud model changes and provide recommendations to first line teams to ensure the models remain fit for purpose. * Collaborate with the first line of defence teams to support the strengthening of policies, standards and procedures, providing advisory support during FinCrime/Fraud model design and build, and helping to embed best practice in the business. * Monitoring and measuring the overall level of FinCrime/Fraud model risk that Monzo operates, and driving action plans with first line teams and appropriate governance forums to mitigate residual model risk within desired risk appetite. * Ensuring FinCrime/Fraud Model Owners keep the Model Inventory up to date so it contains sufficient information and evidence to support regulation and compliance reviews * Supporting the broader Model Oversight team with model validation activity in other disciplines (Finance and Credit) to manage peak demand and utilising areas of specific knowledge. * Research and learn latest modelling and validation techniques , such as machine learning, to enable expansion of validation capability. * Support the effective operation of the Model Risk Oversight Committee as a regular attendee, contributing to the group discussion to improve model risk management. * Promote and help embed a strong risk culture, making risk meaningful and relevant to everyone at Monzo. You will share best practice that is easy for everyone to understand. 🤩We’d love to hear from you if… * You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo * You are self-motivated and thrive in a fast-paced environment * You have great attention to detail while keeping an eye on the big picture * You are a great communicator, able to articulate complex problems * You can provide effective challenge whilst building strong, respectful relationships * You are keen to grow your knowledge in both business and technology And, from a technical and knowledge perspective, you should have: * Experience in developing and/or validating any of Financial Crime, Fraud, Credit, Interest Rate, Liquidity, Regulatory capital, Stress testing and/or forecasting models * In-depth knowledge of statistical techniques for management of risks * Experience of managing a modelling project through its full lifecycle * Strong technical skills such as SQL or Python * Working knowledge of machine learning models: gradient boosted trees, etc * If possible, some understanding of some of the following: * Customer Risk assessment controls at point of Current Account application * Transaction Monitoring controls * Financial Crime and Fraud Typologies * Experience in transaction driven business or similar industry The Interview Process: Our interview process involves three main stages: 1. Recruiter Call (30mins) 2. Initial Call (30 mins) 3. Final stage x3 a take home task, role specific interview and a behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£71,400 to £90,000 (depending on experience) + Incentive Awards tied to your performance + benefits 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! Read our full list of benefits. #LI-TK1 #LI-Remote ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London or Remote (UK) | 💰 £71,400 - £90,000 + Incentive Awards tied to your performance + Benefits 🌟 About the team: Our Global DPO Office As Monzo grows into new countries, new products and innovative technologies, including AI, we work to find a careful balance between meeting our regulatory obligations and supporting innovative, customer-centric solutions that help make money work for everyone. At Monzo, we use the three lines of defence approach to manage risk. The Global DPO Office sits in the second line Compliance function, and this role reports directly to the Data Protection Officer. The Global DPO Office supports the DPO in meeting their responsibilities and provides independent oversight of data protection compliance across Monzo. We work closely with the first-line Data Protection team, Legal, and teams across the bank to help Monzo understand, evidence and strengthen its data protection compliance. We’re building the foundations for a global DPO Office that can scale, bringing more consistency to how we work across the UK and Europe through global processes, clearer governance and a group risk framework. About the role... We’re looking for a hands-on Manager who can support and lead important work across the DPO Office and the wider bank. You’ll turn broad goals into clear plans, work through complex and ambiguous problems, and deliver improvements with pace, structure and good judgement. This is an individual contributor role in a small and mighty team with high standards and a practical, proportionate way of working. You’ll provide advice, oversight and challenge, build trusted relationships across Monzo, and help improve how the Global DPO Office operates as we scale. It’s also a great opportunity for someone who wants to deepen their existing experience across DPO-level responsibilities. You’ll deputise for the DPO from time to time, while helping build the processes, governance and ways of working needed for a global DPO Office. 🔑 You’ll play a key role by… * Working as part of the Global DPO Office to provide practical, proportionate data protection advice, oversight and challenge across the bank. * Reviewing DPIAs, providing DPO opinions, assessing data breaches, and supporting clear, well-documented decisions on regulatory reporting. * Supporting our relationship with regulators, improving the processes behind regulatory engagement and complaints, and providing oversight of data subject rights and contact point processes. * Supporting on and leading projects within the Global DPO Office at pace, and representing the team in projects led by others where data protection compliance is affected. * Working toward specific goals and workstreams within the DPO Office maturity plan, working with the DPO and wider team to build practical, scalable and efficient processes, governance and ways of working. * Proactively finding opportunities to improve how we work, including through better use of data, automation, AI and other tools that help us move faster without lowering standards. * Deputising for the DPO from time to time, giving you the opportunity to build experience across DPO-level responsibilities. 🤩 We’d love to hear from you if… * You’re a practical, experienced data protection professional with strong knowledge of UK GDPR, PECR and ICO expectations, backed by a relevant qualification such as an IAPP qualification or equivalent. * You’re curious about AI and innovative technology, and are already using or exploring how to use AI practically in your work. * You’re a self-starter who enjoys solving complex and ambiguous problems, using your initiative to work methodically, find clear and proportionate solutions, and deliver tangible improvements. * You have hands-on experience across core DPO work, including DPIAs, data breaches, privacy notices, governance, reporting and regulator-facing activity. * You understand what good second-line oversight looks like, and can build trusted relationships while still providing effective advice, oversight and challenge. * You’re a thoughtful communicator who enjoys working with teams across the company, sharing knowledge, influencing well and working through problems early, with solutions in mind. The Interview Process: Our interview process involves three main stages: 1. Recruiter Call (30mins) 2. Initial Call (30 mins) 3. Final stage - a take-home task, with successful candidates progressing to a role-specific interview and a behavioural interview Our average process takes around 4-6 weeks but we will always work around your availability. 🙌 What’s in it for you * 💰 £71,400 - £90,000 + Incentive Awards tied to your performance benefits. * 📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). * ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. * 📚 £1,000 learning budget each year to use on books, training courses and conferences. * 🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup. * ➕ Plus lots more! Read our full list of benefits. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We're hiring for both a Data Protection Manager and a Senior Data Protection Manager. Please apply for the role that best matches your skills and experience. There's no need to apply for both roles, we'll consider you for the most appropriate opportunity. #LI-TK1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ---------------------------------------------------------------------------------------------------------------------------------- 📍London or Remote (UK) | 💰 £85,000 - £105,000 + Incentive Awards tied to your performance + Benefits 🌟 About the team: Our Global DPO Office As Monzo grows into new countries, new products and innovative technologies, including AI, we work to find a careful balance between meeting our regulatory obligations and supporting innovative, customer-centric solutions that help make money work for everyone. At Monzo, we use the three lines of defence approach to manage risk. The Global DPO Office sits in the second line Compliance function, and this role reports directly to the Data Protection Officer. The Global DPO Office supports the DPO in meeting their responsibilities and provides independent oversight of data protection compliance across Monzo. We work closely with the first-line Data Protection team, Legal, and teams across the bank to help Monzo understand, evidence and strengthen its data protection compliance. We’re building the foundations for a global DPO Office that can scale, bringing more consistency to how we work across the UK and Europe through global processes, clearer governance and a group risk framework. About the role... We’re looking for a hands-on Senior Manager who can lead important work across the DPO Office and the wider bank. You’ll turn broad goals into clear plans, work through complex and ambiguous problems, and deliver improvements with pace, structure and good judgement. This is a senior individual contributor role in a small and mighty team with high standards and a practical, proportionate way of working. You’ll provide advice, oversight and challenge, build trusted relationships across Monzo, and help improve how the Global DPO Office operates as we scale. It’s also a great opportunity for someone who wants to deepen their existing experience across DPO-level responsibilities. You’ll deputise for the DPO from time to time, while helping build the processes, governance and ways of working needed for a global DPO Office. 🔑 You’ll play a key role by… * Working as part of the Global DPO Office to provide practical, proportionate data protection advice, oversight and challenge across the bank. * Reviewing DPIAs, providing DPO opinions, assessing data breaches, and supporting clear, well-documented decisions on regulatory reporting. * Supporting our relationship with regulators, improving the processes behind regulatory engagement and complaints, and providing oversight of data subject rights and contact point processes. * Leading projects within the Global DPO Office at pace, and representing the team in projects led by others where data protection compliance is affected. * Owning specific goals and workstreams within the DPO Office maturity plan, working with the DPO and wider team to build practical, scalable and efficient processes, governance and ways of working. * Proactively finding opportunities to improve how we work, including through better use of data, automation, AI and other tools that help us move faster without lowering standards. * Deputising for the DPO from time to time, giving you the opportunity to build experience across DPO-level responsibilities. 🤩 We’d love to hear from you if… * You’re a practical, experienced data protection professional with strong knowledge of UK GDPR, PECR and ICO expectations, backed by a relevant qualification such as an IAPP qualification or equivalent. * You’re curious about AI and innovative technology, and are already using or exploring how to use AI practically in your work. * You’re a self-starter who enjoys solving complex and ambiguous problems, using your initiative to work methodically, find clear and proportionate solutions, and deliver tangible improvements. * You have hands-on experience across core DPO work, including DPIAs, data breaches, privacy notices, governance, reporting and regulator-facing activity. * You understand what good second-line oversight looks like, and can build trusted relationships while still providing effective advice, oversight and challenge. * You’re a thoughtful communicator who enjoys working with teams across the company, sharing knowledge, influencing well and working through problems early, with solutions in mind. The Interview Process: Our interview process involves three main stages: 1. Recruiter Call (30mins) 2. Initial Call (30 mins) 3. Final stage - a take-home task, with successful candidates progressing to a role-specific interview and a behavioural interview Our average process takes around 4-6 weeks but we will always work around your availability. 🙌 What’s in it for you * 💰 £85,000 - £105,000 + Incentive Awards tied to your performance benefits. * 📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). * ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. * 📚 £1,000 learning budget each year to use on books, training courses and conferences. * 🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup. * ➕ Plus lots more! Read our full list of benefits. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll close this role once we have enough applications for the next stage, so please apply as soon as you can - we don’t want you to miss out! #LI-TK1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊