Assistant Manager People Ops

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🧲 OUR TALENT TEAM At Joko, hiring has been a founding obsession since day one. Our founders have always been convinced that you don't crack a market with a big team, you crack it with a small team of exceptional people. That bet has worked: we've grown to 6 million users and become one of France's most recognized shopping apps with just 30 people in the early years, and we've kept the same bar as we've scaled past 100. The Talent team exists because we believe talent is the single biggest asset of a company, and that identifying, attracting, and closing the best profiles is a craft worth investing in seriously. We are constantly experimenting with state-of-the-art techniques, tools, and processes to find the people who will build the future of shopping with us. Today, the Talent team sits within the broader People function, which also covers People Ops, People Business Partnering, and Workplace across France, Spain, and our growing international footprint into the US. We are a small team with a big scope, and we move fast. ✨ WHY THIS ROLE IS SPECIAL Recruiting is Joko's #1 company objective, and as a Talent Acquisition Manager you sit right at the heart of it. Three things make this role genuinely rare: * The team is exceptionally involved in hiring. From ICs to managers to founders, recruiting is treated as a first-class responsibility, not something delegated to TA. You will work with hiring partners who actually show up, give sharp feedback, and care about the bar as much as you do. Your debriefs will be real conversations, not rubber stamps. * You will have the tools, and the budget, to be on the frontier. We already work with a modern stack (Ashby, Claude, Claap, and more), and we keep investing to stay among the most performant and modern TA setups out there. You will not be fighting for basic tooling — you will be using the best of what exists, and contributing to deciding what comes next, including how we deploy AI across the funnel. * You will live a genuinely unique scale moment. Going from 100 to 250 (and more) with a real international component (France, Spain, US, and more to come) is the kind of stretch most recruiters only get to do once. You get to do it here, with a company that has already proven it can build a recognized product with a tiny team — and with full ownership of the roles you run. 🎯 WHAT YOU WILL DO As a Talent Acquisition Manager, your mission is to attract, evaluate, and close the talent that will take Joko from 100 to 250 people, with the bar, craft, and intentionality that have defined Joko's talent density since day one. You will report to Déborah (VP People) and partner closely with hiring managers across all functions — engineering, product, sales, marketing, ops, and more. * Own hiring end to end, across all functions: You will run full-cycle recruiting on roles spanning tech, product, design, and business. From kick-off with the hiring manager to closing the candidate, the desk is yours. You will own the quality, the pace, and the outcome. * Source like it's a craft: Inbound is not enough at our bar, and you know it. You will run thoughtful outbound campaigns, build talent pipelines for our hardest-to-fill roles, and use the best of what AI sourcing tools can do today to find people others miss. * Be a real partner to hiring managers: You will co-create job descriptions and scorecards, train interviewers, run sharp debriefs, and push back when needed. Our hiring managers are demanding and involved — your job is to match their energy and raise the quality of the conversation. * Deliver a candidate experience that matches the bar we ask of candidates: Fast, honest, specific. You will own the candidate journey on your roles, write rejections that people screenshot, and make sure every candidate — hired or not — leaves with a strong impression of Joko. * Contribute to building the TA function: We are scaling the team from 1 to 5 recruiters by end of year. You'll help shape how we work, process, tooling, AI workflows, interviewer training, employer brand, and you'll set the bar for the recruiters who join after you. 👀 WHO WE'RE LOOKING FOR * Experience: You have 4+ years in Talent Acquisition, either in a fast-growing tech or product environment, or in an agency recruiting for tech clients. You've run full-cycle on a wide variety of roles and you're comfortable on both technical and non-technical hires. * Sales instinct: Recruiting in a startup is sales. The best profiles aren't applying — they're happy where they are, getting pinged every week, and not particularly looking. You know how to hunt, open a conversation that earns a reply, and build enough conviction in someone to make them seriously consider a move. You take rejection as data, not as a verdict. Agency or in-house, you have done the work of convincing people who weren't sold at the start. * High-bar mindset: Joko's culture is built on talent density. Our hiring managers are involved, exacting, and not afraid to pass on a 90% candidate. You find that energizing, not frustrating. * Curious and experimental about AI: You don't claim to have it all figured out, the field moves too fast for that. But you have hands-on experience using AI tools in your daily workflow, you have strong opinions formed from real attempts, and you genuinely enjoy figuring out what works. * Business partner posture: You can hold your own with hiring managers, push back when needed, and turn a vague brief into a clear hiring plan. You see yourself as their partner, not their service provider. * Operator mindset: You are structured, rigorous, and care about the details. You think in funnels, conversion rates, and feedback loops, and you naturally look for ways to improve the system as you run it. * Communication: Sharp written and verbal communication in both French and English. You can simplify, you can be direct, and you can write things people actually want to read. * Education: No specific requirement. Track record matters more than credentials. * Languages: Fluent in French and English (our working languages). Spanish is a plus. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🧲 OUR TALENT TEAM At Joko, hiring has been a founding obsession since day one. Our founders have always been convinced that you don't crack a market with a big team, you crack it with a small team of exceptional people. That bet has worked: we've grown to 6 million users and become one of France's most recognized shopping apps with just 30 people in the early years, and we've kept the same bar as we've scaled past 100. The Talent team exists because we believe talent is the single biggest asset of a company, and that identifying, attracting, and closing the best profiles is a craft worth investing in seriously. We are constantly experimenting with state-of-the-art techniques, tools, and processes to find the people who will build the future of shopping with us. Today, the Talent team sits within the broader People function, which also covers People Ops, People Business Partnering, and Workplace across France, Spain, and our growing international footprint into the US. We are a small team with a big scope, and we move fast. ✨ WHY THIS ROLE IS SPECIAL Recruiting is Joko's #1 company objective, and as a Talent Acquisition Manager you sit right at the heart of it. Three things make this role genuinely rare: * The team is exceptionally involved in hiring. From ICs to managers to founders, recruiting is treated as a first-class responsibility, not something delegated to TA. You will work with hiring partners who actually show up, give sharp feedback, and care about the bar as much as you do. Your debriefs will be real conversations, not rubber stamps. * You will have the tools, and the budget, to be on the frontier. We already work with a modern stack (Ashby, Claude, Claap, and more), and we keep investing to stay among the most performant and modern TA setups out there. You will not be fighting for basic tooling — you will be using the best of what exists, and contributing to deciding what comes next, including how we deploy AI across the funnel. * You will live a genuinely unique scale moment. Going from 100 to 250 (and more) with a real international component (France, Spain, US, and more to come) is the kind of stretch most recruiters only get to do once. You get to do it here, with a company that has already proven it can build a recognized product with a tiny team — and with full ownership of the roles you run. 🎯 WHAT YOU WILL DO As a Talent Acquisition Manager, your mission is to attract, evaluate, and close the talent that will take Joko from 100 to 250 people, with the bar, craft, and intentionality that have defined Joko's talent density since day one. You will report to Déborah (VP People) and partner closely with hiring managers across all functions — engineering, product, sales, marketing, ops, and more. * Own hiring end to end, across all functions: You will run full-cycle recruiting on roles spanning tech, product, design, and business. From kick-off with the hiring manager to closing the candidate, the desk is yours. You will own the quality, the pace, and the outcome. * Source like it's a craft: Inbound is not enough at our bar, and you know it. You will run thoughtful outbound campaigns, build talent pipelines for our hardest-to-fill roles, and use the best of what AI sourcing tools can do today to find people others miss. * Be a real partner to hiring managers: You will co-create job descriptions and scorecards, train interviewers, run sharp debriefs, and push back when needed. Our hiring managers are demanding and involved — your job is to match their energy and raise the quality of the conversation. * Deliver a candidate experience that matches the bar we ask of candidates: Fast, honest, specific. You will own the candidate journey on your roles, write rejections that people screenshot, and make sure every candidate — hired or not — leaves with a strong impression of Joko. * Contribute to building the TA function: We are scaling the team (from 1 to 5 recruiters by end of year). You will help shape how we work — process, tooling, AI workflows, interviewer training, employer brand on your roles — not just execute against a playbook handed down from above. 👀 WHO WE'RE LOOKING FOR * Experience: You have a first experience in recruitment, agency or in-house. What matters is that you've already run real recruitment work and want to level up fast in a high-bar environment. * Sales instinct: Recruiting in a startup is sales. The best profiles aren't applying — they're happy where they are, getting pinged every week, and not particularly looking. You know how to hunt, open a conversation that earns a reply, and build enough conviction in someone to make them seriously consider a move. You take rejection as data, not as a verdict. Agency or in-house, you have done the work of convincing people who weren't sold at the start. * High-bar mindset: Joko's culture is built on talent density. Our hiring managers are involved, exacting, and not afraid to pass on a 90% candidate. You find that energizing, not frustrating. * Curious and experimental about AI: You don't claim to have it all figured out, the field moves too fast for that. But you have hands-on experience using AI tools in your daily workflow, you have strong opinions formed from real attempts, and you genuinely enjoy figuring out what works. * Business partner posture: You want to be a real partner to hiring managers, not just a service provider. You're learning to push back, ask the right questions, and turn a vague brief into a clear hiring plan. * Operator mindset: You are structured, rigorous, and care about the details. You think in funnels, conversion rates, and feedback loops, and you naturally look for ways to improve the system as you run it. * Communication: Sharp written and verbal communication in both French and English. You can simplify, you can be direct, and you can write things people actually want to read. * Education: No specific requirement. Track record matters more than credentials. * Languages: Fluent in French and English (our working languages). Spanish is a plus. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🧚 OUR MARKETING TEAM No one is more creative and data-driven than this team — they have the best of both worlds. The Marketing Team's mission is to get our product into the hearts of millions of users around the world. * The Growth Team builds and scales innovative growth engines to conquer markets, attract, and retain users. * The Brand Team shapes Joko's long-term vision and builds a lasting emotional connection with users. * The Campaign & Merchandising Team drives our B2C campaign calendar and elevates the shopping experience. * The B2B Marketing Team positions Joko as the top partner in our space and builds a standout employer brand. Led by Isa, our CMO, the team is constantly innovating to take the business to new heights. This role sits at a unique intersection. The US is Joko's top international priority — two of our co-founders, Nico and Xavier, lead the International Expansion team from NYC, supported by Laura, our International Expansion Manager. You will report to Luisa, our Head of Brand & Communications (based in Barcelona), and partner daily with the Founders and the Expansion team to make sure our marketing genuinely lands with American consumers. 🎯 WHAT YOU WILL DO As US Marketing Manager, your mission is to make sure Joko's brand, campaigns, and content truly connect with American consumers. You will own end-to-end US-facing marketing execution (from CRM content production to campaign localization to merchandising) while staying tightly integrated with our Europe-based Marketing team. You will be the voice of the American user inside Joko, and the voice of Joko in the US market. * Own US CRM content end-to-end: You will write, produce, and ship localized email, push, and in-app content across the full customer journey (transactional, lifecycle, and promotional). You will work hand-in-hand with the global CRM team so every US-bound message feels native, culturally on point, and sent at the right moment. You will lean on AI tools to scale production without losing sharpness or brand voice. * Ship the full asset, not just the copy: You will design and adapt email visuals to match the content you create. This is not a copy-only role; you own the email end-to-end, from message to template. * Drive segmentation and targeting for US users: You will define behavioral and transactional segmentation strategies so the right users hear from us at the right time. You will partner with the central Content Factory and Ops teams to test, iterate, and improve performance. * Localize the US campaign calendar and merchandising: You will work with the Campaign & Merchandising team to adapt our campaign roadmap to the US retail calendar (Memorial Day, Back to School, Black Friday, and other key moments). You will tailor product highlights and merchandising logic to US shopping habits, so what we show feels native, not translated. * Be the voice of the US consumer inside Joko: You will bring sharp, opinionated insight on American shopping behavior and cultural nuance back to the Marketing team, informing not just your own work, but how the whole team thinks about the market as we scale internationally. 👀 WHO WE'RE LOOKING FOR * Experience: You have 3 to 5 years in consumer marketing, ideally in a high-growth tech or e-commerce environment, with a track record of owning CRM content end-to-end. * US market fluency: You have significant professional or lived experience in the US. You understand American consumer behavior, retail cycles, and cultural nuances at a level that translation alone cannot reach. * Content craft across channels: You write and ship content for email, push, in-app, and web that actually resonates — not generic copy, but messaging that converts and feels native to the audience. * AI-native: You use tools like GPT, Claude, Gemini, and Perplexity daily to scale content production while keeping it sharp and on-brand. You have strong opinions about what works and what does not. * Analytical mindset: You read campaign data fluently and translate it into smart, opinionated marketing decisions — not just reports. * Hands-on with the modern marketing stack: You are comfortable in CRM platforms like Customer.io or Braze, no-code site tools like Webflow, and design tools like Figma. You do not wait for someone else to ship. * Autonomous and well-organized: You are a self-starter who can own multiple workstreams in parallel without dropping the ball. You thrive in a fast-paced, high-ownership environment. * Languages: You are fluent in English, both written and spoken. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.