Workday HCM Analyst - EMEA

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Why we're hiring: We are looking for a Workday Test Analyst to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP. Within this role you will provide Test Analyst capabilities for several projects including country rollouts as well as BAU enhancements. In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager. What you'll be doing: * Execute functional, integration, regression, and UAT testing activities for Workday applications and integrations. * Prepare and maintain test cases, test data, execution results, and defect logs. * Support Workday release testing (R1/R2 cycles) and validate system changes against business requirements. * Track and manage defects using Jira/Zephyr and work closely with functional and technical teams for resolution. * Support business users during UAT and ensure testing activities meet quality standards and timelines. * Participate in requirement reviews, sprint testing, and impact assessments for project and BAU changes. * Validate inbound/outbound integrations and coordinate with integration teams during testing activities. * Provide regular testing status updates, execution metrics, and issue tracking to stakeholders. * Support environment validation, smoke testing, and deployment verification activities. * Contribute to continuous improvement of testing processes, documentation, and automation opportunities. What you'll need: * Experience in Workday HCM and/or Workday Integrations testing. * Understanding of Workday business processes, security, EIB, Studio, and web services. * Knowledge of testing methodologies including functional, integration, regression, and UAT testing. * Experience using Jira, Zephyr, or similar test management tools. * Exposure to test automation tools/frameworks and SDLC processes. * Strong analytical, communication, defect management, and problem-solving skills. * Ability to manage priorities and work collaboratively in a fast-paced global environment. * Good stakeholder coordination and reporting capabilities. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid  We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to: * Enable cost-effective transformation and operational efficiency * Accelerate adoption of AI, data, and digital platforms * Ensure consistent delivery of value and benefits across all agencies and markets * Minimise disruption and maximise engagement during large-scale change Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP. Why we're hiring: We are looking for a Workday HCM Consultant with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support. Reporting to the Workday Services HCM Product Manager, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations. This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution. What you'll be doing: * Manage complex change requests, establish the underlying problem, propose options and fully document the solution * Diagnose and resolve core HCM, absence, compensation and Time Tracking issues raised by the business * Support global merger activities and deployments * Manage tickets from assignment, including P1 or P2 incidents, taking to production, keeping the requestor informed at all times * Provide guidance to our team of analysts when troubleshooting complex issues * Professionally manage escalations should they occur and communicating with senior stakeholders * Provide functional expertise and guidance to our People Teams * Accountable for maintaining up-to-date process documentation * Safeguard global standards and principles against competing requests and priorities * Participate in testing activities as required * Proactively identify opportunities to extend and improve our Workday usage * Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends What you'll need: * Five years’ Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organisation * Ability to identify opportunities to extend Workday usage to meet business requirements * able to challenge stakeholders to fully understand a requirement * Take ownership of queries and successfully resolve * Experience of using ServiceNow or similar service management software * Effective team player and experience of working with others to achieve a common goal * Excellent organisational skills, attention to detail and confident communicator across all mediums * Ability to deliver to deadlines and prioritise effectively * Experience of improving ways of working and processes * Knowledge and experience of cross functional working on both HR and finance processes an advantage Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to: ·       Enable cost-effective transformation and operational efficiency ·       Accelerate adoption of AI, data, and digital platforms ·       Ensure consistent delivery of value and benefits across all agencies and markets ·       Minimise disruption and maximise engagement during large-scale change Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.   We are looking for a Workday HCM and Integrations Test Lead to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP, including projects, rollouts, upgrades & BAU releases. In the Workday test team, you will define test approach, test scope, plan, and estimates, create test concepts, support in test design, test case creation, test automation, test execution and reporting on test progress and quality status for several projects including country rollouts as well as BAU enhancements. In this role you will be a member of the Global QA Hub, working within the Workday Team, and reporting to the Workday Test & Release Manager. What you'll be doing: * Lead the entire project starting from scope, planning, execution, support, and closure of the project in Testing (HCM & Integrations). * Performing risk assessments and producing Test documentation e.g., test approaches, test plans, test cases, test scripts, and other related items. * Preparing and executing Testing for Project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy. * Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner. * Developing, executing & maintaining manual scripts in the existing tool. * Responsible for entire E2E testing life cycle of the country rollout / BAU – for the entry and exit checklist of Unit Test, SIT/E2E, Regression and UAT until the Sign off each phase. * Own end-to-end test strategy, planning, governance, and stakeholder communication across projects and BAU. * Oversee automation strategy, ensuring implementation by QA teams while governing standards, coverage, and quality. * Accountable for maintaining up to date testing documentation. * Safeguard global standards and principles against competing requests and priorities. * Working with 3rd party teams to ensure testing is delivered correctly and on time. * Setting up Jira/Zephyr for project & BAU testing activities. * Able to communicate complex issues in a digestible form (to both business & technical teams). What you'll need: * Experience of Workday HCM functional areas including integration to external systems (including payroll integration, Workday Prism Analytics, Reporting & Security testing) is mandatory. * Experience of data validation across Workday modules working with different Op Co's. * Experience of Testing throughout the full SDLC (management & execution). * Ability to clearly report status and highlight risks. * Working knowledge of test management tools (Jira, Zephyr is preferred). * Excellent technical understanding of SAAS ERP platforms and processes. * Development and maintenance of test automation tools. * Manage multiple streams of work simultaneously and prioritize effectively. * Working alongside outsourced resources and teams across different regions. * Delivery focused, with high energy and drive. * Strong risk awareness skills and management of risk * Creative solutioning and strong problem-solving skills with agility for fast and simple solutions. * Credibility, professionalism, and strong personal integrity. * Ability to mentor new team members from wide and varied backgrounds. * This role requires a balance of hands-on individual contribution alongside effective team management and leadership responsibilities. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.