Commercial Solutions Program Manager

Stripe

PROGRAM MANAGER, COMMERCIAL SOLUTIONS WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Global Business Services' (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of the sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, and User feedback and market insights. This role sits within Global Business Practices' Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe. WHAT YOU'LL DO The Global Business Services Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre- to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business. You're responsible for the end-to-end management of commercial and GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, and a strong understanding of and experience in scaling global, cross-organizational mechanisms. You'll have experience in program ownership and management, custom pricing strategies, and a background in supporting selling motions. You'll have strong communication skills and executive presence to communicate with Stripes from sellers and Deal Strategies through to senior leadership. You'll love this job if you're a natural relationship and mechanism builder. RESPONSIBILITIES * Independently lead large-scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives * Manage and lead complex programs that require considerable resources and high levels of complex functional and technical integration and knowledge * Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches * Work cross-functionally with sales teams, sales leaders, services and support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts * Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes * Navigate complex programmatic problems at scale across Go-To-Market and Stripe, and propose creative solutions * Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers * Act as a liaison between Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements * Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general * Advocate on behalf of a position and gain cross-functional alignment on the position * Build credibility and trust with internal stakeholders * Lead projects to solve existing commercialization issues WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * BA or BS degree in Business, Technology, Finance, or Economics * 7+ years of experience in program management, commercial strategy, economics, deal management, or pricing, with experience owning program strategy or business operations * 5+ years of direct commercial pricing model program management skills, knowledge, experience, deal management, and oversight * Experience driving cross-team mechanism development end-to-end (ideation, planning, execution, launch, post-launch support) * Experience working in ambiguous, quickly scaling environments, comfortable with high-agency * Experience engaging with senior executives on high-priority initiatives, as well as the ability to work across internal and external organizations * Be able to articulate and understand business strategy at the C-suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs * Strong written and verbal communication, presentation, negotiation, and project management skills * Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.) * Experience presenting data and metrics to senior leadership to report on metrics * Strong ability to advocate for a position even in the face of pushback PREFERRED QUALIFICATIONS * Direct product launch oversight and experience * Payments industry experience * MBA degree in Business, Technology, Finance, or Economics * Possess PgMP or PMP certification

Squarespace

Squarespace is looking for a Senior Program Manager to support the Commercial Strategy team’s mission to accelerate revenue growth by ensuring the team performs at its best with efficiency. Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvements, and efficient and scalable delivery. You will help connect the dots across people and projects, and proactively surface opportunities to go beyond the status quo. The Commercial Strategy team accelerates revenue growth data-driven strategies that optimize pricing, product monetization, and profitability. We drive alignment across the company to ensure successful execution of various initiatives, partnering with product, business, and engineering teams. You will report to the Director of Commercial Strategy and work hybrid from our NYC office 2-3 days per week. YOU’LL GET TO…  Project/Program Management  * Build and maintain clear project plans covering scope, milestones, owners, risks, dependencies, and issue tracking. * Break down silos, surface conflicting priorities, and ensure coordinated execution, including simultaneous launches across multiple product areas. * Track and communicate project status to stakeholders; own recurring executive-level communications and leadership agenda updates. Use AI tools to synthesize meeting outputs and draft communications at pace. * Facilitate cross-functional collaboration across Product, Engineering, Analytics, UXR, Tax, Legal, and Finance. * Manage A/B test pipeline sequencing across concurrent experiments, tracking interdependencies and flagging downstream schedule impacts. Team Operations & Processes * Design and implement sustainable processes and playbooks for collaborative, transparent execution, incorporating AI-assisted workflows where they improve speed or quality. * Identify bottlenecks and inefficiencies in team workflows and drive solutions, including evaluating and piloting AI tools that could meaningfully reduce manual effort. * Manage the team’s operating rhythm: project lifecycles, planning cycles, goal-setting, team rituals, and leadership updates. * Hold teams accountable for commitments and remove blockers. * Establish regular reviews of key pricing levers including foreign currencies, discounts, and optimization opportunities. * Create and maintain a source of truth for pricing and packaging decisions; drive knowledge-sharing best practices, including AI-assisted documentation to make institutional knowledge more accessible. WHO WE'RE LOOKING FOR * 5+ years of program or project management experience, driving cross-functional initiatives with stakeholders from diverse disciplines; preference for experience in a SaaS or software environment. * Strong knowledge of the product development lifecycle; familiarity with Agile, Scrum, and Waterfall methodologies. * Experience with A/B testing methodologies; working knowledge of statistical and financial analysis and qualitative/quantitative research. * Track record of bringing structure and predictability to a fast-paced environment with ease in context-switching. * Ability to influence without authority across functions and levels; exceptional communication and stakeholder management skills. * Proficiency in Jira, Google Workspace, Excel, Looker, Amplitude, and Statsig (or equivalent A/B testing platforms). Comfortable using AI tools (e.g. Claude, ChatGPT, Gemini) regularly to research, draft, and synthesize; demonstrated ability to evaluate and apply them critically. * Interest in software products, business strategy, pricing models, and competitive landscape. * Experience shipping products globally with an understanding of localization and internationalization is a plus. * Direct experience with online checkout, billing, payment processors, or pricing strategy is preferred. BENEFITS & PERKS * A choice between medical plans with an option for 100% covered premiums  * Fertility and adoption benefits * Access to supplemental insurance plans for additional coverage * Headspace mindfulness app subscription * Global Employee Assistance Program * Retirement benefits with employer match * Flexible paid time off * 12 weeks paid parental leave and family care leave * Pretax commuter benefit * Education reimbursement * Employee donation match to community organizations * 7 Global Employee Resource Groups (ERGs) * Dog-friendly workplace * Free lunch and snacks * Private rooftop * Hack week twice per year CASH COMPENSATION RANGE: $126,500 - $203,550 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary. ABOUT SQUARESPACE Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. OUR COMMITMENT  Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-SN1 #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.   Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.   If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Los Angeles, US RESPONSIBILITIES As a SE Manager for Cloudflare SoCal Region, you’ll be responsible for managing cross functional, full sales life cycle technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed in the SoCal region.  The team partners with the West Sales team and Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. * Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture. * 8+ years of relevant experience with a Bachelor’s Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent. * 8+ years of experience with internet technologies / protocols and / or cloud technologies. * 3+ years of experience managing teams of Solutions Engineers or similar roles. * Experience managing opportunity sales cycles and identifying technical proof activities * Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations. * Strong organizational and analytical skills. * Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives. * Successful track record of working and influencing matrixed organizations. * Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences. * Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus. * Familiarity with Sales industry standards such as MEDDPICC, BANT, Sales cycles, POCs, Pre-Sales methodologies, etc. COMPENSATION Compensation may be adjusted depending on work location. * For Los Angeles or San Diego based hires: Estimated annual salary of $202,000 - $278,000 EQUITY This role is eligible to participate in Cloudflare’s equity plan. BENEFITS Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. HEALTH & WELFARE BENEFITS * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance FINANCIAL BENEFITS * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan TIME OFF * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.