Director Workshop (m/w/d)

DEINE AUFGABEN Retail fuel networks are complex. The right consultant turns that complexity into clarity. Station networks are not simple. Different ownership models - COCO, CODO, DODO and beyond. Multiple payment types. Commissions, royalties, clearing houses, wet stock, tank dips. Settlement processes that vary by station type, payment method, and contractual structure. And underneath all of it: standard SAP documents that need to post correctly, automatically, and at scale. The RFNO consultant is the person who keeps the overview. Who knows the industry trends - EV integration, dynamic pricing, loyalty ecosystems, changing ownership structures - and can propose solution architectures that prepare clients for what is coming, not just what is here today. Who introduces standard processes, cuts through complexity, and speaks with clients as a peer. At implico, we build and implement RFNO - the SAP solution for retail fuel network operations. We are looking for two consultants who know this business from the inside, can hold their own in a conversation with an operations director or finance lead, and are ready to use AI and partner delivery models to scale what great consulting looks like. The configurator era is fading. The advisor era is here. And we want people who are ready for it. Design solutions that bring order to complexity • Lead discovery and design workshops with client process owners across forecourt operations, settlement, and financial integration • Translate multi-ownership station setups (COCO, CODO, DODO and variants) into clean solution designs that handle the financial flows correctly • Cover the full RFNO scope: station master data, pump and POS data collection, wet stock via tank dips, payment method handling (cash, debit, credit, fleet cards), payment clearing, commissions and royalties • Work with integration architecture: SAP Integration Suite, APIs, and EDI connections • Prefer standard processes and clean extensions - and help clients understand why that matters long-term Make value visible • Move conversations beyond the system: what does automated settlement mean for reconciliation headcount? What does correct commission posting mean for dealer relationships? What does integration reliability mean for financial close speed? • Help clients build the internal case for RFNO investments - ROI, risk reduction, operational efficiency • Identify opportunities beyond the project scope and articulate why they matter to the business Be the quality anchor for partners • Act as implico's quality anchor on partner-led implementations - review solution designs, identify gaps, step in on the complex scenarios • Advise partners on settlement edge cases, integration design decisions, and multi-ownership configurations that require real RFNO expertise • Share your knowledge to raise the quality of the whole partner ecosystem, not just your own projects Contribute to what comes next • Feed your process knowledge into implico's AI tooling and accelerator library - help turn domain expertise into scalable assets • Contribute to reusable workshop formats, process templates, and standard delivery frameworks • Pilot AI-supported delivery approaches in live projects - and help define how we use them going forward • AI and a modern technology stack - BTP, Clean Core, Integration Suite - are central to how implico stays ahead of the wave. We want people who are excited to build with these tools, not just observe them DEIN PROFIL • 3+ years of SAP consulting experience in IS-OIL/ SSR/ RFNO or a related domain. Direct experience working in or with the fuel station industry. • You understand how a service station works financially: ownership models, payment splits, commission flows, clearing, inventory postings • You know your way around settlement processes: SD invoicing, MM inventory postings, commissions and royalties, payment clearing • You have a feel for integration: how systems connect to SAP - and where things go wrong • You can lead a workshop with process stakeholders and drive it to a decision • You are enthusiastic about the complexity of this industry and want to master it - not just configure around it • You are genuinely curious about AI and modern technology and want to be part of building with it, not watching from the sidelines Bonus: hands-on experience with SAP Integration Suite, API or EDI design, fleet card or loyalty settlement, IS-OIL, IS-Retail for shop operations, BTP or Clean Core concepts. WARUM WIR? Small enough to matter. Focused enough to win. Implico is a focused software company - ~120 people across Germany and the US, with a global client base including some of the largest fuel retailers and energy companies in the world. RFNO is not a side practice here. It is one of our two core solutions - and the depth of knowledge in the team reflects that. That means the complexity you will be working with is real. Your process expertise is valued. Your ideas reach the people who can act on them. And the problems you are solving have genuine financial and operational consequences for the clients who depend on them. • Work directly with senior consultants and the Team Lead RFNO from day one • Get involved in building next-generation delivery tools - AI, accelerators, integration frameworks • Hybrid working with Hamburg as your anchor • A clear path from consultant to senior consultant to advisor - as the model evolves around you • Attractive compensation package

DEINE AUFGABEN * Du entwickelst kreative Social Media Kampagnen für Marken wie BMW, FC Bayern München und Continental und setzt diese um. * Du gestaltest Grafiken, Animationen und visuellen Inhalten für verschiedene digitale Plattformen.  * Du identifizierst Trends und Best Practices, leitest davon eigene Ideen ab und bringst unser Design gemeinsam mit deinem Team auf das nächste Level. * Du leitest Workshops und präsentierst deine Ideen und Ergebnisse mit Begeisterung im Team und vor dem Kunden. DAS BRINGST DU MIT * Du hast einen Design-Background und konntest bereits einige Erfahrungen in der Art Direction im Agenturumfeld sammeln. * Du denkst konzeptionell, kämpfst für deine Ideen und bist ein Profi in der visuellen Umsetzung für Social Media. * Die Zusammenarbeit mit unterschiedlichen Teams innerhalb der Agentur macht dir Spaß. * Du zeichnest dich durch ein hohes Maß an Kreativität, Engagement und Verbindlichkeit aus.  * Selbstständiges, zuverlässiges und sorgfältiges Arbeiten ist für dich selbstverständlich.  * Du verfügst über sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.  UNSER ANGEBOT AN DICH * Eine inspirierende Arbeitsumgebung in einem kreativen und dynamischen Team. * Die Möglichkeit, an spannenden Projekten für namhafte Kunden zu arbeiten. * Flexible Arbeitszeiten und die Möglichkeit zum mobilen Arbeiten. * Individuelle Weiterbildungs- und Entwicklungsmöglichkeiten. * Ein attraktives Gehaltspaket und zusätzliche Benefits wie betriebliche Altersvorsorge und Gesundheitsprogramme. * Regelmäßige Team-Events und eine offene Unternehmenskultur, die Diversität und Inklusion fördert.