Cologne. Germany•Posted: Jul 13•Deadline: Aug 16
LAP is on a mission to make the speciality coffee experience more affordable, digital, and convenient. In a world where services
continue to move into the virtual world, LAP (Life Among People) is bringing back the human touch paired with the personalisation
and convenience that modern consumers have gotten used to with digital business.
We are a small but mighty team serving coffee from our stores in Berlin, Munich and Hamburg and soon in Cologne as we rapidly
expand across Germany. We're looking for a Store Manager in Cologne to work directly with our leadership team and support our
launch in the city.
As a Store Manager at LAP Coffee, you will be instrumental in the success of our brand in the city, where we aim to become our
customers' everyday coffee place. If you are looking to join at an exciting time and have tons of ownership, impact and
visibility, this is the place for you.
What you will do:
Own the day-to-day success of one LAP store. You lead the team, organize shifts, ensure great customer service, and keep the store
operations running smoothly. When needed, you jump behind the counter yourself, support the team during busy moments, and help
drive strong sales and a great customer experience while driving business growth and profitability.
* Team Leadership: Ensure baristas are working towards achieving company goals and standards while upholding and creating a great
culture.
* Operational Excellence: Maintain elite operating standards across all locations under your management.
* Community Engagement: Build meaningful relationships with neighborhood businesses and residents to foster local brand loyalty
and goodwill.
* Team Scheduling: Oversee and manage team schedules to ensure punctuality and operational readiness.
* Training Adherence: Master and apply product, service, and brand training playbooks to maintain consistency and quality.
* Product Quality Management: Ensure proper measures are in place to handle products correctly, preserving their freshness and
quality in both food and beverage offerings.
* Waste Reduction: Implement and sustain systems to minimize product wastage by monitoring and adjusting par levels in line with
business fluctuations.
* Health & Safety Compliance: Maintain health and safety standards at all times, ensuring a clean and safe working environment.
What you bring:
* At least 2-3 years of leadership experience in hospitality or retail (Shift-Lead, Head Barista, Junior Manager, F&B Manager),
with a strong track record in team scaling, inventory, and supply chain management. Coffee industry experience is a plus.
* Entrepreneurial, solution-focused, and adaptable to fast-paced, start-up environments.
* Strong communication, organizational, and problem-solving skills under pressure.
* Proven ability to spot growth opportunities, test ideas, and execute within tight budgets.
* Willing to travel occasionally for new opportunities.
* Fluency in English and German.
* Performance Tracking: Accurately track and report daily KPIs, inventory counts, and commissary supply transfers for locations
under your management.
* Customer Growth Strategies: Collaborate with our Brand and Marketing team to create and execute strategies for growing a loyal
customer base.
* Store Performance. You keep an eye on key store metrics, plan shifts effectively, keep your team aligned and performing at
their best, while identifying key areas for improvement across the store.
* Team Development: Support and cultivate a cohesive team of baristas, inspiring them to grow into future General Managers.
What we offer:
* Ambitious team: Work closely with our experienced leadership to build and scale an innovative lifestyle consumer coffee brand.
Join a promising startup early on while relying on a great team that moves fast and thrives on collaboration.
* Fun and passion: Become part of a curious and young group of people cherishing our joint love for good food, regular team
events, and coffee culture.
* Exciting industry: Be at the forefront to revolutionize the coffee industry and help us make specialty coffee affordable and
accessible!
To ensure that we provide an inclusive and accessible interview process, please let us know if you require any accommodations or
adjustments during the interview due to a disability. Your response will help us support you effectively. (For example,
adjustments might include accessibility needs, assistive technology, or extra time for certain tasks) 💙
Frankfurt am Main•Posted: Apr 24•Deadline: Aug 16
Life Among People is coming to Frankfurt (Main) in May and we would love to have you join!
LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every
day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and
convenient.
In a world where services continue to move more towards digitalization, LAP (Life Among People) is bringing back the human touch
paired with the personalization and convenience that modern consumers have gotten used to.
LAP is centered around emotion. The smell of a morning coffee, the warmth of a coffee cup, the social interaction and
conversations shared over a coffee, the smile of the barista. We’re making high-quality coffee more accessible.
We're a small and friendly team of hosts, not just baristas. As a LAP host, you are the face of LAP and promote our values by
creating a friendly and approachable atmosphere, a place where people feel appreciated.
Your role:
* Customer service: Act as a generous host. Provide excellent customer service to our guests, be knowledgeable on all of our
products, upsell food and drinks to fit the cravings of our customers.
* Coffee making: Produce all coffee based beverages, teas and drinks according to our Service Standards with special attention
towards detail and care.
* Front of House: Operate the POS system, maintain cleanliness and organization of the shop, perform all opening and closing
duties.
What you need to succeed:
* A strong customer service mentality.
* Good organization and the ability to multitask.
* Available to work on weekends.
* Excellent communication and interpersonal skills. You are energized by working with people.
* Ability to work in a fast-paced, dynamic and busy environment.
* You are reliable, committed and take initiative.
* Full fluency in English is mandatory. German is a strong plus.
* Speciality coffee experience is a big plus.
Benefits:
* Free coffees and drinks
* Flexible hours
Why join LAP? 💙☕️
* Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and
coffee culture.
* Exciting industry: Be at the forefront of revolutionizing the coffee industry by making specialty coffee affordable, accessible
and top of mind.
* Opportunities to grow in the company: Join a promising startup early and grow with us.
To ensure that we provide an inclusive and accessible interview process, please let us know if you require any accommodations or
adjustments during the interview due to a disability. Your response will help us support you effectively. (For example,
adjustments might include accessibility needs, assistive technology, or extra time for certain tasks) 💙
Düsseldorf•Posted: Jun 18•Deadline: Aug 16
LAP Coffee is coming to Düsseldorf in July and we would love to have you join!
LAP is a grab-and-go coffee chain operation in micro size hubs - offering products at a price point customers can afford every
day, multiple times a day. In short, we are on a mission to make the specialty coffee experience more accessible, digital, and
convenient.
In a world where services continue to move more towards digitalization, LAP (Life Among People) is bringing back the human touch
paired with the personalization and convenience that modern consumers have gotten used to.
LAP is centered around emotion. The smell of a morning coffee, the warmth of a coffee cup, the social interaction and
conversations shared over a coffee, the smile of the barista. We’re making high-quality coffee more accessible.
We're a small and friendly team of hosts, not just baristas. As a LAP host, you are the face of LAP and promote our values by
creating a friendly and approachable atmosphere, a place where people feel appreciated.
Your role:
* Customer service: Act as a generous host. Provide excellent customer service to our guests, be knowledgeable on all of our
products, upsell food and drinks to fit the cravings of our customers.
* Coffee making: Produce all coffee based beverages, teas and drinks according to our Service Standards with special attention
towards detail and care.
* Front of House: Operate the POS system, maintain cleanliness and organization of the shop, perform all opening and closing
duties.
What you need to succeed:
* A strong customer service mentality.
* Good organization and the ability to multitask.
* Available to work on weekends.
* Excellent communication and interpersonal skills. You are energized by working with people.
* Ability to work in a fast-paced, dynamic and busy environment.
* You are reliable, committed and take initiative.
* Full fluency in English is mandatory. German is a strong plus.
* Speciality coffee experience is a big plus.
Benefits:
* Free coffees and drinks
* Flexible hours
Why join LAP? 💙☕️
* Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and
coffee culture.
* Exciting industry: Be at the forefront of revolutionizing the coffee industry by making specialty coffee affordable, accessible
and top of mind.
* Opportunities to grow in the company: Join a promising startup early and grow with us.
To ensure that we provide an inclusive and accessible interview process, please let us know if you require any accommodations or
adjustments during the interview due to a disability. Your response will help us support you effectively. (For example,
adjustments might include accessibility needs, assistive technology, or extra time for certain tasks) 💙
