Customer Success Manager

Senior Business Development Representative

Easygenerator

JOIN EASYGENERATOR AND KICKSTART YOUR SALES CAREER IN THE EDTECH SPACE Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning tool. Join us to reshape knowledge sharing and thrive on new challenges. Step into an exciting role with an innovative e-learning software company in the EdTech space as a Senior Business Development Representative. WHAT'S IN IT FOR YOU * Grow Your Career: We provide a clear growth path for our BDRs to progress into roles such as Account Executive, Customer Success and Leadership after mastering the Business Development role. * International Environment: Join a dynamic, international team (40+ nationalities) in a fast-growing scale-up where you can make an immediate impact * Training & Onboarding: A 3-week onboarding program covering sales techniques, product knowledge, and industry insights. You’ll receive regular coaching and development opportunities to help you succeed long after onboarding too! * AI-First Company: Easygenerator is an AI-first company, not only in the products we build, but in how we operate internally. You’ll get hands-on experience with the latest AI technologies, be trained on how to use AI to work smarter, and develop a future-proof skillset that will keep you ahead in the years to come. Betting your career on a company like Easygenerator means growing with the future of tech from day one. * Remote work WHAT YOU WILL BE DOING * Proactively identify and engage with key decision-makers through outbound channels * Conduct cold calls, send personalized cold emails, and initiate LinkedIn messaging sequences to spark interest and fuel our growth. * Qualify leads by understanding their needs, pain points and goals. * Collaborate closely with Account Executives and support BDR team members when needed. * Create and prioritize strategic target account lists within a defined territory WHAT YOU WILL BRING * A bachelor’s degree or higher * 2-5 years of relevant Business Development or Sales Development experience * Excellent command of the English language, both spoken and written - Native Level English * Strong outbound prospecting and cold outreach experience * You can communicate in a clear, goal-oriented way that leaves no room for interpretation * You take initiative, multitask, prioritize and manage time effectively * High energy and positive attitude * Comfortable working in a fast-paced, international and collaborative environment READY TO JOIN US? If you’re eager to kickstart your sales career and make an impact, apply today!

Partner Solutions Architect (Colombia)

Datadog

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.   The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You’ll Do: * Ensure the successful onboarding, training, enablement, and certification of partner technical resources; * Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; * Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; * Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; * Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; * Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; * Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are: * Possess a solid technical grounding with hands-on experience of IT Development and/or Operations * Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role * A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; * Confident presentation skills * Desired hands-on experience in two or more of the following areas: * Observability: Datadog, Splunk, AppD, New Relic or Dynatrace * Public Cloud: AWS, Azure, GCP, or Alibaba * Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry * Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go * Config Mgmt: Terraform, Ansible, Puppet, Chef * CI / CD: Jenkins, Gitlab * Bonus Points: * Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.) * Previous experience using Datadog and/or other cloud monitoring tools (APM,  * Infrastructure, Logs, Synthetics, NPM) * Previous experience with root-cause-analysis, troubleshooting, debugging   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Customer Analyst

Majority

MAJORITY is a groundbreaking all-in-one digital financial service app that includes an FDIC-insured account, Visa® Prepaid card, money remittance, and international calling. We are built for migrants, by migrants. Global migration is a 21st-century reality. Whether people are following their dreams, love or new experiences, more and more of us are leaning towards new environments. Our purpose at MAJORITY is to empower the amazing, the brave, and the talented and help them achieve all of their ambitions. We believe that everyone deserves the same opportunity to succeed. Our mission is to provide migrants the tools to thrive in their new country. We are a diverse group of people from over 40 different countries that come together every day and we’re looking for others driven by the same desire to create meaningful products that bridge cultural and geographic distances. As a Customer Analyst at MAJORITY, you’ll play an essential role in developing the direction of customer service. This role involves digging into details, making important strategic decisions, building visualization on results and trends, and managing relationships with key partners in order to support our customers: If you’re driven, resourceful, and excited by the chance to make an impact at startup-pace, this is your opportunity to help shape the future of financial services. This role is based out of Bogotá, from our office.  Role Responsibilities: * Develop analytics for our customer service organization * Build visualization of metrics and KPIs  * Measure and analyze the moments that matter for customer service excellence * Monitor operational performance  * Work closely with our CS team to improve long term metrics  * Assist with additional initiatives to increase business impact  Requirements: * You are bilingual in Spanish and English * Experience within data analysis  * You have fantastic communication skills and love to work in teams * You are extremely proactive and are not afraid to take ownership and make decisions * You already use AI in your day-to-day life, and are eager to implement different AI tools * You thrive in a dynamic, self-starter, and high-pace startup environment * You love working with customers, understanding their needs, and improving products to better serve them Additional Experience (preferred, not required): * You have 2+ years of experience within fintech operations * You have a bachelor’s degree in analytics, science, engineering, business or relevant field. * You have some experience with coding (Python). You won't be coding much in this role, but you will be handling multiple software interfaces and having at least some programming experience will help you succeed. We are MAJORITY. We are international, inclusive, ambitious, kind, and inclusive. We believe in equal opportunity and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.