Staff DevOps Engineer

Staff Site Reliability Engineer

Amwell

Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview  As a Staff Site Reliability Engineer (P4), you will define and elevate the reliability standards across the platform. This role goes beyond owning individual services — you will establish the patterns, practices, and tooling that enable all teams to build and operate reliable systems at scale. You will operate across team boundaries, identifying systemic reliability risks and designing cross-cutting solutions that improve the overall health of the platform. Acting as a bridge between service-level reliability and organizational maturity, you will help ensure reliability becomes a built-in property of the system rather than a reactive effort. This role combines deep technical expertise with strong leadership and influence. You will mentor senior engineers, guide architectural decisions, and promote a culture of proactive reliability, observability, and operational excellence across the organization.   Core Responsibilities  * Define and evolve reliability standards, patterns, and tooling adopted across the platform. * Own the reliability posture for critical service domains and drive architectural reviews to ensure reliability, operability, and recovery are first-class concerns. * Design and implement cross-cutting reliability mechanisms such as circuit breakers, retry policies, graceful degradation, and load shedding. * Establish and maintain scalable SLO frameworks that teams can adopt with minimal friction. * Lead complex, multi-service incident response as an incident commander and drive high-quality postmortems focused on systemic improvements. * Identify recurring incident patterns and implement structural solutions to prevent future failures. * Improve incident response processes, tooling, escalation paths, and communication practices. * Design and drive observability strategies across services, including metrics, logs, traces, and alerting systems. * Ensure alerting is actionable and aligned with SLOs, and build shared dashboards and runbooks to reduce time to resolution. * Collaborate with Platform Engineering to strengthen infrastructure reliability across Kubernetes (EKS), networking, and data systems. * Contribute to infrastructure as code for reliability-critical components and validate disaster recovery, backup, and restore strategies. * Drive chaos engineering practices and ensure deployment pipelines include reliability safeguards such as health checks, canary releases, and rollback automation. * Lead capacity planning and performance optimization efforts across services and shared infrastructure. * Identify bottlenecks and failure risks across distributed systems and design solutions that improve resilience and recovery. * Mentor engineers through design reviews, incident leadership, and knowledge sharing. * Promote best practices, improve operational maturity across teams, and influence engineering culture toward proactive reliability investments. * Represent reliability concerns in cross-functional planning and contribute to long-term platform strategy. Qualifications * 8+ years of experience in Site Reliability Engineering, infrastructure, or production engineering roles. * Strong experience operating and improving large-scale production systems in AWS environments. * Deep expertise in Kubernetes (preferably EKS), including networking, scheduling, and observability. * Hands-on experience with Infrastructure as Code tools such as Terraform or CDKTF. * Advanced understanding of distributed systems, networking, and failure modes. * Experience designing and managing observability stacks (e.g., Prometheus, Grafana, OpenSearch, OpenTelemetry). * Proven experience leading incident response for complex, multi-service production environments. * Demonstrated ability to drive systemic reliability improvements across teams and platforms. * Strong written communication skills, including experience creating postmortems, design documents, runbooks, and architectural proposals. * Experience with service mesh technologies (e.g., Istio) and mTLS is a plus. * Familiarity with GitOps workflows (e.g., ArgoCD, Flux) is a plus. * Experience working in compliance-driven environments (e.g., HIPAA, SOC2, FedRAMP) is preferred. * Exposure to chaos engineering practices and cost-aware infrastructure design (FinOps) is a plus.   Do Well. Live Well. At Amwell.  Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.   Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.     We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.     Working at Amwell: Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.  Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities. Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!  Benefits Additional Benefits * Medical Plan Coverage provided by Colmédica  * Plan Coverage provided by Pan American  * Hybrid Allowance  * Additional Paid Time Off  * Maternity Leave 18 weeks  * Parental/Paternity Leave 2 mandatory weeks + 4 weeks  * Mental Health and Resiliency  * Virtual Second Opinion with the Cleveland Clinic Coverage  * LinkedIn Learning  * Rewards and Recognition  * Service Anniversaries  * Annual Bonus  * Referral Program * Amwell tuition reimbursement benefit   https://business.amwell.com/privacy-policy/     Privacy Notice

Staff DevOPS Engineer (f/m/d) (EN)

Arsys

Our department’s vision is to build a Data-Driven IONOS Group. Our mission is to connect AI and BI, evolve our platforms, and empower our customers. As the central provider of the BI platform for Corporate, CTO topics, and state-of-the-art AI solutions, we support data-driven decision-making all across the IONOS Group.   Currently, we are building our new cloud Big Data platform completely based on the IONOS cloud infrastructure. This means you will work with up-to-date, non-commercial technologies and have the unique opportunity to operate on our own internal cloud ecosystem, completely independent of the usual hyperscalers (AWS/GCP). TASKS   As a Senior DevOps Engineer, you won't just manage namespaces or isolated applications; you will have Full Ownership and end-to-end responsibility for the platform operational stability. Your main tasks will include: * Platform Operations & Ownership: Actively help shape, deploy, and maintain our cloud Big Data platform infrastructure, taking full responsibility for the operation of our technical data processes. * L2/L3 Application Support: Serve as the first point of contact for internal data engineering teams. You will troubleshoot process failures, investigate why a data pipeline failed, and optimize platform performance. * Stakeholder Coordination: Discuss, gather basic requirements, and implement additional platform services in close coordination with internal stakeholders across 11 divisions.  * Agile Collaboration: Participate actively in team processes, working within 2-week sprints where the functional team develops a common goal, working independently while keeping the team aligned . * Continuous Improvement: Continuously and independently develop operational process definitions and platform optimization setups.  * System Evolution: Take over system responsibilities with a clear growth path towards Product Ownership of the platform. QUALIFICATIONS   We are looking for a "Plug n' Play" Senior Engineer—someone who brings high technical expertise combined with the mindset of a curious explorer and a strong problem-solving attitude.  * Experience: Minimum 5+ years of proven experience in Operations, System Administration, or infrastructure-focused DevOps roles.  * Core Systems: Confident, high-level handling of Linux systems, environments, and server recovery processes.  * CI/CD & IaC: Deep practical experience with infrastructure-as-code and deployment automation technologies, specifically ArgoCD and Terraform. * Containerization: Strong knowledge and hands-on experience with Kubernetes and containerization technologies. * Open Source Stack: Familiarity or practical experience with tools such as Trino, Hive, Airflow, OpenShift, Prometheus, or Grafana is highly valued. * Networking: Practical experience with networking concepts and technologies. * Mindset: High degree of autonomy to take ownership of an issue and solve challenges independently, while remaining a supportive team player who shares knowledge. * Communication: Good English skills (written and spoken) to collaborate effectively across multidisciplinary and international teams. NICE TO HAVE: * Practical experience with Python programming and related frameworks. * Linux Foundation certifications regarding Kubernetes (e.g., CKA/CKAD). * Experience with highly secure environments (e.g., handling sensitive data or regulated sectors). WE ARE NOT LOOKING FOR (EXCLUSION CRITERIA): * Profiles with a pure Software Engineering focus (e.g., long-time software developers whose DevOps experience is limited to writing automation scripts for a dev team). We need an operations/infrastructure specialist. * Candidates with exclusive, closed experience in AWS only. We value the flexibility to understand alternative cloud-native architectures. * Candidates lacking a strong L2/L3 support mindset or motivation to directly solve user/colleague issues. BENEFITS * Fixed salary and flexible benefits such as health insurance, daycare allowance, and meal vouchers. * Flexible working hours to organize your schedule according to your needs. * Ability to work hybrid in any of our offices located in Logroño, Madrid, Barcelona, Seville, Valencia, or Bilbao. * Invitation to our Arsys events, held twice a year, where we team build and throw a great party for our employees. * Personalized training in cutting-edge technologies, certifications, or any area that interests you. * Various employee discounts for activities and products. * We have a motivated, innovative team that is continuously learning. A culture where your opinion and initiative matter. We want to hear your ideas and see you put them into practice. ---------------------------------------------------------------------------------------------------------------------------------- At Arsys we value diversity and welcome all applications regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age, as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.   ---------------------------------------------------------------------------------------------------------------------------------- En Arsys valoramos la diversidad y damos la bienvenida a todas las candidaturas independientemente de, por ejemplo, el sexo, la nacionalidad, el origen étnico o social, la religión, la discapacidad, la edad, así como la orientación y la identidad sexuales, las características físicas, el estado civil o cualquier otro factor irrelevante sujeto a la legislación aplicable.

Staff DevOps Engineer (f/m/d)

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.   This position is based in Rennes, France.     IDnow is looking for a Staff DevOps Engineer (f/m/d) to join our growing platform team in Rennes, France. We are looking for someone who can go beyond execution and take true technical ownership of our platform - driving architecture decisions, mentoring peers, and leading critical projects as we transition from on-premises infrastructure to AWS.  You will be a senior technical voice within the team, working closely with the Engineering Manager and cross-functional stakeholders to shape the future of our platform infrastructure.    KEY RESPONSIBILITIES  * Act as a staff-level technical lead - own epics, drive architecture decisions, and set the technical direction for platform initiatives. * Lead the migration from on-premises infrastructure to AWS, ensuring continuity and resilience throughout the transition. * Champion best practices in infrastructure-as-code, CI/CD, and platform reliability. * Serve as a go-to expert and escalation point for complex technical challenges within the team. * Design, build, and maintain Kubernetes-based infrastructure across both cloud (AWS) and on-prem environments. * Manage and optimize the on-premises virtualization platform (Proxmox/Ceph) while progressively shifting workloads to AWS. * Develop and maintain Infrastructure as Code using Terraform (AWS) and Ansible (on-prem). * Manage networking components including firewalls, switches, and related security configurations. * Ensure platform security through TLS certificate management, Vault, and close collaboration with the Security team * Participate in the on-call rotations (approximately every 6 weeks) covering the full platform stack - from infrastructure to CI/CD layers. * Respond to and resolve production incidents in a timely manner; contribute to post-mortems and continuous improvement. * Support and improve observability, monitoring, and alerting across the platform.    PREFERRED EXPERIENCE  * 5+ years of experience in DevOps or Platform Engineering. * Demonstrated experience operating at a Staff or Senior+ level — owning projects end-to-end with minimal oversight. * Experience working in a hybrid on-prem / cloud environment, ideally during cloud migration. * Passionate about technology and always learning. * Proactive, ownership-driven mindset, you build, improve, and take responsibility. * Strong communicator- able to engage stakeholders, document decisions, and collaborate across distributed teams.    Nice-to-have's  * Familiarity with Proxmox or similar open-source hypervisors. * Experience with security tooling beyond SSL/TLS (e.g., WAF, IDS/IPS). * Experience in a fast-moving SaaS or product-led engineering organization. * Comfort with AI-assisted development workflows.    PERKS & BENEFITS  * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.      IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.