Customer Support Specialist with Danish

Dansktalende Customer Support Specialist — FinTech

ViaBill

ViaBill er Danmarks førende Buy Now, Pay Later-udbyder, og vi vokser hurtigt. Derfor søger vi en Customer Support Specialist, der kan sikre, at vores danske kunder får en hurtig, klar og menneskelig oplevelse — uanset om det handler om et simpelt spørgsmål om betaling eller en mere kompleks sag.

Support Associate

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!  We're looking for Support Associates to join our support team in Copenhagen!  We are very flexible about the hours, but we hope to find candidates who are interested in working at least 15 hours per week. 🤩 What you’ll be doing * Supporting our customers, courier partners and venues via live chat, email and phone  * Ensuring that the delivery operations run smoothly * Developing our support function together with the support team as well as other teams within Wolt Our humble expectations * You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset * You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment * You can work in flexible shifts across weekday evenings and weekends - our support is open seven days a week * You can work from our office at Ny Carlsberg Vej 79, 2nd floor, 1799 Copenhagen we don't provide possibilities to work remotely * You are fluent in Danish and you have professional working proficiency in English What you’ll get by joining us * Wolt credits cashback benefit * Visma Advantage Benefits Program  * Employee assistance program  * Wolt-wide training programs  * Fruits and drinks at the office We will be reviewing applications on an on-going basis, so send through your application in English along with your CV as soon as possible! 💙 ❗️Please note that using ChatGPT or another AI tool in your application questions is not permitted. We want to see your own personal touch and tone of voice in your responses❗️ OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Client Services Manager - Danish Market

Ogury

About Ogury Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Founded in 2014, Ogury operates in 18 countries with over 400 employees worldwide. Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth.   At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.   Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.   Working at Ogury At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday. The Opportunity: The Client Services Manager is responsible for the day-to-day success of a defined portfolio of client accounts, combining strong client relationship management with hands-on campaign execution and performance optimization. This role owns end-to-end campaign delivery, including client satisfaction and retention support, while working with moderate autonomy. The Client Services Manager collaborates closely with Sales, Product, Engineering, and other internal teams to ensure campaigns are delivered effectively and clients achieve measurable value from the platform. Key Responsibilities: Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships. Lead client onboarding, campaign launches, and ongoing account management. Set up, manage, and optimize campaigns to deliver against agreed KPIs. Monitor campaign performance, pacing, and account health, proactively addressing risks and issues. Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth. Deliver client training, insights, and clear performance reporting, including post-campaign analysis. Identify opportunities for optimization, upsell, and expansion based on performance and client needs. What You Will Bring to Ogury: 1–3 years’ experience managing client accounts in a client-facing, account management, or customer success role. Proven understanding of digital advertising, campaign management, and programmatic media. Hands-on or working knowledge of programmatic advertising ecosystems (preferred), including DSPs/SSPs and the bidstream. Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DoubleVerify, MOAT), and/or DSPs/SSPs (e.g., DV360, The Trade Desk, Adform, Xandr) is a plus. Experience with tag management systems (e.g., Google Tag Manager, Adobe Launch) is a plus. Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment. Strong analytical and problem-solving skills with the ability to interpret campaign performance data. Excellent communication and relationship-building skills with clients and internal stakeholders. High attention to detail and strong organizational skills. Ability to collaborate effectively across functions, coordinate with multiple teams, and build strong partnerships to deliver successful outcomes. What We Can Offer You: Competitive salary. Flexible approach to working hours and location. Access to physical and mental health and wellbeing benefits. Medical coverage plan. Holiday allowance. At Ogury, we are a group of creative thinkers and action-takers that thrive in a diverse and inclusive workplace. We thank you in advance for your interest in Ogury!