Stage - Account Manager - Secteur Home - H/F/X (juillet 2026)

Consultant Plurimedia - Stage (6 mois) (H/F/X)

Biggie Group

Biggie est l’agence globale de stratégie et activation media & marketing de Biggie group, groupe international indépendant de solutions marketing intégrées. Biggie est le fruit du rapprochement de plusieurs entités du groupe : l’expert en activations digitales Gamned!, l’agence conseil en achat média Repeat ainsi que l’agence média & cabinet de conseil en marketing 3qtz.   Avec pour signature « Partners in growth », Biggie ambitionne d’être partenaire de la croissance des marques, en mettant l’excellence stratégique et opérationnelle au service de leur performance et en leur proposant un accompagnement sur-mesure (stratégie marketing, planning stratégique, data & analyse, media, performance digitale, création et adaptation de contenus ou encore consulting business) pour répondre à leurs problématiques business.   L’agence regroupe 300 experts, dont 150 en France, présents dans 7 pays à travers 9 bureaux internationaux (Paris, Marseille, Bruxelles, Milan, Genève, Zurich, Prague, Dubaï et Sao Paulo). Pour en savoir plus : www.biggie.co 🗒️ Missions   Vous serez amené(e) à travailler dans une équipe jeune et dynamique, de direction conseil et d’experts media Off et On Line, social media et RP. Vous serez en charge de l’accompagnement des directeurs conseil à chaque étape, en passant par : • La définition des recommandations et des stratégies media multi-media • L’analyse de la concurrence sur les marques gérées sur la base de Kantar et des outils d’analyse de la pige publicitaire. • L’analyse des cibles visées grâce l’étude SIMM TGI   Vous serez amené à travailler à la fois sur des problématiques branding, mais aussi sur des problématiques ROIste, sur des secteurs variés.   👉 Profil recherché   Profil débutant agence media, nous recherchons une personne: • Sérieuse et motivée, à l’esprit entrepreneur • Faisant preuve d’une grande rigueur dans l’accompagnement des directeurs conseil, d’une grande rigueur avec les chiffres • Autonome, proactive • Maitrisant bien les outils marché, organisée et avec un excellent relationnel. • Une bonne maitrise de l’Anglais et du pack office est indispensable pour le poste (Excel, Outlook, Powerpoint...)   Informations pratiques 📅 Durée : 6 mois  📅 Date de début souhaitée : Juillet 💰 Gratification : selon profil entre 700 et 1000 euros bruts par mois 📍 Lieu : Paris

Acquisition Account Manager, Mid-Market (Southern Europe)

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to some of the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities, Reddit is one of the internet’s largest sources of information. We’re looking for an Account Manager to join our Mid-Market team focused on Southern Europe. In this role, you will be a critical success driver for new Mid-Market clients on Reddit. You will help advertisers activate successfully on the platform, build clear test-and-learn plans, optimize performance, and create the conditions for long-term growth. French fluency is required, and Spanish is a strong plus. THE OPPORTUNITY As an Account Manager, Southern Europe, you will partner with new advertisers during their most important early stage on Reddit. Your mission is to onboard accounts quickly and thoughtfully, establish a clear roadmap for success, and help clients achieve their core goals within their first six months on the platform. You will play a key role in proving Reddit’s value, identifying early scaling opportunities, and setting clients up for a smooth transition into longer-term growth. This role is based out of Amsterdam. RESPONSIBILITIES * Lead new client onboarding and activation, including support with Business Manager setup and initial campaign creation * Build strategic test-and-learn roadmaps that help advertisers launch effectively and improve performance over time * Monitor and analyze campaign performance, translating data into clear recommendations and actionable client stories * Identify upsell and scaling opportunities by demonstrating ROI and helping clients expand investment in Reddit * Partner cross-functionally with internal teams to troubleshoot issues, improve setup, and support client success * Ensure clients meet success criteria and are well-positioned for growth before transitioning to the next stage of account ownership * Educate advertisers on Reddit’s organic and paid offerings, including Reddit Pro and platform best practices * Manage a high volume of clients with strong organization, prioritization, and attention to detail WHAT YOU’LL BRING * 3+ years of experience in account management, client success, media planning, or strategy within digital advertising, social media, or performance marketing * Strong analytical skills and comfort using data to generate insights, optimization recommendations, and proof of ROI * Experience explaining campaign performance and complex data in simple, compelling language * Understanding of test-and-learn approaches, measurement methodologies, and structured client learning agendas * Solid understanding of the customer marketing funnel and wider digital marketing ecosystem * Knowledge of digital measurement, tracking fundamentals, and mobile measurement partners * A proactive, organized, and methodical approach to managing multiple priorities * Strong relationship-building skills and confidence working directly with external partners * Passion for social media, client success, insights, and partnerships PREFERRED QUALIFICATIONS * Experience supporting advertisers in the Southern Europe market * French fluency required * Spanish and/or Italian language skills are a strong plus * Experience working with both performance and brand advertisers * Familiarity with platform onboarding, paid social optimization, and consultative client communication BENEFITS * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Private Pension plan with Employer-matching * 100% employer-sponsored group medical plan   * Income Replacement Programs * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave       In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Implementation Officer (Akwa Ibom)

Moniepoint

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.