Community Builder - UAE

Employer Brand & Recruitment Marketing Specialist

Deliveroo

EMPLOYER BRAND & RECRUITMENT MARKETING SPECIALIST Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for an Employer Brand & Recruitment Marketing Specialist to join our London team. In this role, you’ll help us support our global hiring needs, with a focus on high-volume and operational roles, ensuring our brand resonates authentically across diverse markets. Get to know our People team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Global Employer Brand and Recruitment Marketing team. We partner closely with Talent Acquisition, Communications, and DEI teams globally to shape how talent experiences our brands. You will collaborate cross-functionally across DoorDash, Wolt, and Deliveroo to form a unified global team. Here’s what your day-to-day might look like: * Own execution of recruitment marketing campaigns for high-volume hiring (e.g., Hop, Editions, and warehouse roles) to ensure a steady pipeline of quality talent. * Build and scale recruiter enablement resources, creating toolkits and messaging that empower our hiring teams to attract the best candidates. * Execute and optimise paid marketing campaigns, tracking performance and iterating to improve conversion, efficiency, and quality of hire. * Localise employer brand messaging across the United States, Mexico, Europe, and the UAE, managing geographic nuances and specific hiring priorities. * Partner with recruiters to improve candidate experience, identifying friction points in the funnel and implementing practical solutions. WHAT YOU’LL NEED TO THRIVE Essential * Significant experience in recruitment marketing or employer branding, with a proven ability to manage multiple campaigns simultaneously in a fast-paced environment. * Proven track record in high-volume or operations hiring, understanding the unique challenges of scaling warehouse or associate-level recruitment. * Strong understanding of paid media and digital tools, including experience managing job boards and campaign execution platforms. * Data-driven mindset with the ability to use insights to optimise candidate funnels and report on campaign impact. * Excellent stakeholder management skills, with the adaptability to work across multiple geographies and collaborate with TA, Brand, and Comms teams. Nice to Have * Experience working within a global, matrixed organisation. * Familiarity with recruitment challenges in the US, EMEA, or LATAM markets. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Customer Experience Manager

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. ABOUT THE DEPARTMENT Renewals Account Managers, Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. LOCATION: LISBON, PORTUGAL OR DUBAI, UAE WHAT YOU’LL DO The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to  critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency. KEY RESPONSIBILITIES CUSTOMER LIFECYCLE & SUCCESS * Manage customer engagement across the entire customer lifecycle, from onboarding through renewal. * Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful * Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion. * Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. * Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews. * Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services. COMMERCIAL & RENEWALS * You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast. * Negotiate and execute renewal contracts in accordance with customer objectives. * You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.  * Analyze data and leverage tools to identify selling opportunities and business value. * Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets. CROSS-FUNCTIONAL & OPERATIONAL MANAGEMENT * Develop and maintain long-term relationships with stakeholders in your account portfolio. * Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals. * Manage customer feedback and product needs by providing feature requests to internal partner teams. * Able to prioritize effectively to handle multiple deals at the same time. AI COMPETENCIES * Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries. * Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities. * Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts. * AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward. QUALIFICATIONS * Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales. * 2+ years of industry experience, with experience in cloud security and/or performance industries preferred. * Bachelor's degree and/or other professional qualifications. * Direct experience in commercial sales, negotiation, and deal closure. * Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus. * Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals * Expertise in SaaS retention and sales process and excellent knowledge of value driven sales. * Excellent problem solving skills with the ability to creatively achieve resolutions. COMPENSATION ● For Portugal based hires: Estimated annual salary is between €53,000 - €73,000. * The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. EQUITY This role is eligible to participate in Cloudflare’s equity plan.   What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Community Builder Spain

Malt

Discover our galaxy 🪐   Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:- A diverse team of 600 Malters across 6 European countries- A culture that champions equality (50% of our Comex are women) and inclusive growth- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI- A mission to give everyone the freedom to work differentlyReady to help shape the future of work? Your next chapter starts here! 🪐At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.