Growth Operations Specialist

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs is scaling fast – new enterprise customers, new products, new markets. The Billing Operations Specialist is the person who makes sure every deal that closes is reflected correctly in our systems. This is an operational ownership role, sitting at the intersection of Sales, Customer Success, Finance, and Engineering – responsible for the full billing lifecycle of our enterprise accounts, from provisioning a new customer on day one to cleanly closing out a churned account. You'll resolve discrepancies before customers notice them, catch configuration drift before it becomes a revenue problem, and build the processes that make billing feel invisible to everyone else. The ideal person is someone who is obsessive about accuracy, comfortable navigating ambiguity, and energized (not frustrated) by the complexity of managing billing at scale across hundreds of accounts. Provisioning * Translate closed-won deals from Salesforce into correctly configured subscriptions in our billing platforms, such as Stripe – pricing plan, billing interval, contract start date, trial periods, discounts * Own the reconciliation between executed order forms and what's been requested for provisioning; work with Sales and Legal to resolve any gaps * Partner with Engineering to identify automation opportunities and build guardrails that make provisioning faster and more accurate over time Subscription & account management * Process mid-cycle changes and manage renewal mechanics – upgrades, downgrades, seat changes, plan switches, and so on. * Handle offboarding cleanly: close subscriptions, issue final invoices or credits, ensure no residual billing * Resolve invoice discrepancies raised by customers or flagged by the Customer Success team – incorrect amounts, missing credits, misapplied discounts Revenue integrity * Run periodic audits of active subscriptions to verify billing matches contracted terms * Identify and remediate ghost subscriptions, duplicate customers, and orphaned invoices * Support month-end and quarter-end close by reconciling billing platforms with Finance's records * Surface pricing or configuration anomalies to relevant teams. LOCATION This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. #LI-remote

OpenPayd

Who are we?    At OpenPayd, we are building a universal financial infrastructure to power the growth of the digital economy. Our rails-agnostic approach empowers any business to move and manage money globally - across both traditional rails and stablecoins — at scale, and in real time.​ The OpenPayd platform delivers a suite of banking and payments infrastructure: accounts in over 40 currencies, FX, on/off ramp, international and domestic payments, Open Banking services – all via a single API.   A global network of licences alongside our best-in-class tech is why we're trusted by 1000+ enterprise clients to process over $180bn volume annually.

DKR

David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Legal Operations Specialist to join their growing international team. Position: Legal Operation Specialist Location: Limassol, Cyprus Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Support the implementation and optimisation of legal processes, workflows, and systems including contract management, task management, and e-signature platforms Maintain legal databases, document repositories, and version control systems to ensure efficient access and compliance Assist with onboarding and coordination of external legal providers and stakeholders Support regulatory compliance initiatives through coordination of filings, reports, and policy reviews Draft, review, and manage standard legal documentation including NDAs, service agreements, and internal templates Coordinate execution, notarisation, legalisation, and filing of corporate and commercial documents Support entity management and corporate secretarial activities including statutory registers, board meeting coordination, and annual filings Conduct legal research and prepare summaries and briefing notes for internal stakeholders Monitor legal deadlines and compliance obligations across multiple jurisdictions Collaborate closely with in-house legal teams and cross-functional departments to support both operational and strategic legal projects. REQUIREMENTS: Native/fluent in English both oral and written Bachelor's degree in Law or a related field, with paralegal certification considered an advantage Minimum 3 years of experience in a legal, corporate, or legal operations environment Familiarity with contract review processes and corporate governance practices Experience using legal technology platforms such as CLM systems, e-signature tools, entity management software, and task management tools Strong organisational and project management skills with excellent attention to detail Excellent written and verbal communication skills in English, with additional languages considered a plus Ability to handle confidential and sensitive information with professionalism and discretion Experience working in fast-paced international environments such as tech, SaaS, or regulated industries Proactive and solution-oriented mindset with a focus on process improvement and operational efficiency Ability to manage multiple priorities independently with minimal supervision. OFFER: Excellent working environment within an international organisation. Medical insurance and pension plan options. Birthday vouchers and additional perks for special occasions. Fully equipped kitchen and in-house entertainment space. Monthly lunches, corporate events, sports teams, competitions, and social activities. Daily snacks and a casual dress code. Strong opportunities for professional growth and career progression within a global organisation.