Head of Operations (Fix Term Contract) - Dublin

FREENOW

Location: Dublin  At Freenow, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive.  At Freenow, we are on a mission to empower smarter mobility decisions, helping people move freely and enabling cities to thrive. We are seeking a highly driven and results-oriented Senior Operations Manager to support our Head of Operations and team in leading and executing our operational strategy for our Irish market. This pivotal role is essential to the efficient operation of our business, directly influencing growth and customer satisfaction. Reporting to the Head of operations, you will be responsible for optimizing daily operations, driving performance improvements, and cultivating strong relationships with key stakeholders. As a key leader, you will be instrumental in delivering the Freenow by Lyft vision locally and ensuring operational excellence. YOUR DAILY ADVENTURES WILL INCLUDE: * Performance Management: Monitor and optimize key performance indicators (KPIs) such as driver supply, fulfillment rates, and passenger waiting times. * Team Leadership: Manage and mentor a team of Operations Executives, overseeing their daily activities and professional development. * Driver Engagement: Develop high-impact campaigns to acquire and retain drivers, ensuring they provide a top-tier experience for passengers. * Cross-Functional Collaboration: Work closely with Marketing, Product, and Public Affairs teams to launch new features, local expansions, and sustainability initiatives (like EV transitions). * Data Analysis: Use large datasets to identify trends, troubleshoot operational bottlenecks, and make evidence-based decisions TO BE SUCCESSFUL IN THIS ROLE: * At least 5 years experience (with at least 3 years of people management experience)  * Self-confident and engaging presence, complemented by strong social and interpersonal skills. Equally comfortable communicating to groups of drivers as with commercial partners.  * Project management skills - can deliver complex projects.  * An analytical operator who is obsessed with continuous improvement and leveraging the latest technology (e.g. AI) to achieve operational excellence * Self-motivated and comfortable dealing with ambiguity and uncertainty inherent in scaling a technology marketplace * Understanding of technology-driven marketplaces * An extensive network in the Irish market segments is preferred ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Clúid Housing

ROLE OVERVIEW Position:  Senior Modelling Analyst  Department: Corporate Finance & Treasury  Location: 159-161 Upper Sheriff Street (Hybrid)  Contract type: Permanent  Salary: €55k – €65k (Depending on skills and experience)      The Department is led by the Chief Finance Officer (CFO) and comprises of the following functions:   * Financial Reporting & Transactional Finance  * Business Partnering  * Corporate Finance & Treasury  * Risk & Assurance  * Procurement  The Finance Department provides a range of services in support of Clúid’s primary mission “quality housing and services to enable people to create homes and thriving communities”. It is led by the Chief Finance Officer and supported by the Head of Finance, Head of Procurement, Head of Corporate Finance & Treasury and Head of Risk & Assurance.     The Modelling Senior Analyst is an essential operational role within the Corporate Finance & Treasury team. This position is designed for a hands-on, detail-oriented analyst who will be actively involved in the financial assessment and consultation process for new housing schemes and investment opportunities.   The successful candidate must demonstrate a strong understanding of financial modelling concepts, including the interconnectivity of the three core financial statements, and be capable of applying this knowledge in a practical business context. The role will also support model design, maintenance, scenario testing, and peer-review frameworks. This position requires an analyst who enjoys working cross-functionally, interrogating operational data, and directly contributing to project delivery timelines. KEY RESPONSIBILITIES Housing Scheme Assessments & Operational Execution  * Scheme Applications: Manage and lead the end to end preparation and submission of external funding applications, ensuring accuracy and timely delivery, while collaborating with Finance colleagues to compile scheme specific financials and partnering with the Commercial Development team to ensure all submissions are complete, compliant, and aligned with organisational priorities. * Scheme Applications: Ensure all external funding awards are accurately communicated to Finance, Legal, and the Commercial Development team in a timely manner. * Stakeholder Consultation: Collaborate closely with the Commercial Development and Property Services teams to gather, verify, and input operational data into assessment models, providing feedback to colleagues model updates through training. * Viability Analysis: Work closely with Finance colleagues to ensure all funding received is reconciled against approved awards and effectively monitored throughout the scheme delivery timeframe. * Scheme Analysis: Understand the local market and business environment that Clúid is operating within and evaluate scheme funding structures, cash flows, and value-for-money outcomes, as required. * Scheme Data Inputs: Assist with operational data updates, reforecasting exercises, and scheme reassessments as macro-economic and funding assumptions change, as required.   Financial Modelling Application & Governance Support  * Model Utilisation: Apply, build, adapt, and run existing financial models used in scheme assessments, ensuring outputs are logically consistent, clearly understood, and aligned with underlying financial assumptions. * Financial Modelling Literacy: Demonstrate a clear understanding of integrated financial modelling, including the linkages between profit and loss, cash flow, and balance sheet, and apply this understanding when reviewing and interpreting model outputs. * Business Planning Redundancy: Cross-train on Clúid’s long-term business planning tools, providing essential operational backup capability on the 30-year corporate business plan to mitigate key-person risk. * Ad-Hoc Analysis: Efficiently respond to modelling requests and scenario iterations from senior management. * The "Four-Eye" Governance Check: Act as a critical second set of eyes within the Corporate Finance & Treasury team, performing validation, integrity testing, and peer reviews on complex model outputs and board scenario iterations.   Other  * Assist the Chief Finance Officer, Head of Corporate Finance & Treasury and Finance Managers with additional reporting/projects as required.  * Maintain and further develop key internal/external business relationships. * Assist others in the Finance team to ensure smooth reporting process and meeting all Finance deadlines. * Ensure that all project work, data modelling, and supporting data and financial reporting information are shared and stored on Clúid’s file servers in-line with the Finance Department’s established procedures. * Attend continuing professional training as required by your profession’s governing body or your Learning & Development plan. Corporate Responsibilities  * Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting thriving communities. * Adhere to all Clúid policies, procedures, and governance requirements at all times. * Exercise discretion and maintain high standards regarding personal and organisational health, safety, and wellbeing. PERSON SPECIFICATION Essential Skills:  * Advanced Excel and financial modelling: strong understanding of integrated financial models, including the ability to build or interpret a three-statement model and clearly demonstrate the linkages between income statement, cash flow, and balance sheet. * Investment appraisal: Forecast cashflow, calculate DCF, NPV, and other metrics * Analytical skills: deconstruct complex, unstructured data into logical components and be able to identify errors and variances * Commercial acumen: Understand the impact of interest rate, costs, and inflation on long-term viability of housing projects * Excellent communication skills, verbal, written, report writing, presentation  * Attention to detail: Ensure high level of accuracy in calculations and be aware of the impact of a single cell error on the long-term forecast. Build checks where necessary to identify and fix errors. * Adaptability: Be able to learn and adapt to new tools for business planning, project management, etc. * Plan and organise at organisation and personal level to meet tight delivery deadlines * Performance management data analysis reporting * Working with senior management and business partnering * Collaboration in a team environment EXPERIENCE/QUALIFICATIONS Essential Knowledge & Experience:  * Post Graduate Degree in Finance  * 2 to 3 years of professional financial modelling experience * Proven work with complex data in a highly operational, fast-paced environment * Application and review of financial models in a live business or project environment, with accountability for accuracy and outputs. Desirable  * Knowledge of the corporate finance environment of Approved Housing Body (AHB) sector * Experience of working in a property orientated environment or similar SME, in particular the social housing sector  Join Us  At Clúid Housing, you're more than just an employee; you're part of a mission to create lasting social change. If you're ready to contribute to our vision of thriving communities, apply by Tuesday 21st July 5pm, and let's make a difference together.  #LI-Hybrid

iBanFirst

WHO ARE WE? iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. KEY FIGURES * 350+ employees across 14 offices in 11 European countries * 30+ nationalities represented, average age: 32 * 10,000 corporate clients trust us * €80M in revenue in 2025, with a target of around €100M in 2026 * Profitable for nearly two years * Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies * An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service A STRONG CULTURE BUILT AROUND 4 CORE VALUES * Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together. * Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. * Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. * Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. WHY JOIN US? * We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. * We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally. * Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. * You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. * iBanFirst is profitable and backed by long-term investors: * Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning * In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions Joining iBanFirst means joining a profitable, international, fast-growing tech company. It's a chance to make a real and visible impact on the governance of an ambitious European fintech.   THE ROLE RECRUITMENT CONTEXT We are opening this position as part of our continued commitment to strengthening iBanFirst's internal control environment and governance framework. As we scale internationally across 11 European countries and operate under the supervision of the National Bank of Belgium, maintaining a robust and independent internal audit function is a core priority. The incoming Head of Internal Audit will join a well-established framework — with an existing audit plan and control environment in place — and will have the opportunity to build on these foundations, bring their own expertise, and grow with the function. MANAGER & TEAM You will report to Arnaud de la Porte (CFO/Deputy CEO/Board Member), with a dotted line to senior governance bodies including the ExCo and the Board. You will further establish and lead the Internal Audit function — a setup that comes with a lot of autonomy and direct ownership over the full audit scope. As iBanFirst continues to grow, the internal audit function would naturally follow. You will have direct, regular access to iBanFirst's Executive Committee and the opportunity to present directly to the Board of Directors. You will also work closely with: * External auditors * The National Bank of Belgium (regulator) * All business functions across iBanFirst's 11 European offices The role is based in Brussels or in Paris.   WHAT WILL YOU DO? As Head of Internal Audit, you will lead the Internal Audit function and act as the Third Line of Defence, providing independent assurance to senior management and governance bodies on the effectiveness of iBanFirst’s governance, risk management, internal control, and regulatory compliance frameworks. KEY RESPONSIBILITIES: Audit Planning & Execution * Develop and annually review the risk-based internal audit plan across the group, incorporating input from key internal and external stakeholders * Execute internal audit engagements for the non-IT scope in line with the approved audit plan and internal audit standards * Produce high-quality audit reports with clear findings and actionable recommendations Oversight & Monitoring * Oversee and monitor the performance of outsourced IT internal audits * Track and monitor the implementation of audit recommendations across the organization * Ensure audit activities are aligned with regulatory expectations, particularly those of the National Bank of Belgium Stakeholder Engagement * Periodically present audit results, key risks, and remediation progress to senior management, ExCo and the Board of Directors * Coordinate and collaborate with external auditors and the NBB when required * Build trusted relationships across all business functions — acting as a constructive and credible voice on governance and control matters ROLE OBJECTIVES First 3 months: * Get fully up to speed with iBanFirst's business, regulatory environment, and existing audit framework * Build strong working relationships with key internal stakeholders, across ExCo and business functions, as well as with the outsourced IT internal auditors * Take full ownership of the audit plan and ongoing engagements First 6 months: * Operate fully independently — ExCo members understand and value the function's output * Deliver first audit reports and present findings confidently to senior governance bodies * Establish a smooth working rhythm with external auditors and the NBB First 12 months: * Contribute to the internal audit function being recognized as trusted, credible and autonomous * Deliver high-quality internal audit reports in line with the internal audit plan * Potentially contribute to expanding the team   WHAT DO YOU BRING? EXPERIENCE: * 5+ years of experience in internal or external audit * Background in financial services, banking, or a regulated fintech environment — experience with AML and financial crime topics is a strong asset * Demonstrated experience as the responsible for the internal audit function is a plus MUST-HAVE SKILLS: * Fully autonomous and self-directed — you don't need a mentor or a team to deliver; you take ownership and drive your own agenda * Comfortable working independently — you enjoy the depth and focus that comes with being a one-person function * Excellent written communication — you write clear, structured, impactful audit reports in English * Confident presenter — you confidently and clearly present findings to ExCo and Board members; credible and composed in high-stakes settings * Proactive and transparent — you flag issues early, communicate openly, and don't hold back * Highly organized and rigorous — you follow through on commitments, track recommendations, and manage your own planning with discipline * Critical and analytical mindset — you dig into documents and data, ask the rightttr questions, and form well-grounded conclusions * Fluent in English (required); French or Dutch strongly preferred NICE TO HAVE: * CIA certification (Certified Internal Auditor) — or genuine willingness to obtain it * Experience in a fast-growing start-up/scale-up environment * Familiarity with the National Bank of Belgium's regulatory expectations   WHAT DO WE OFFER? * Permanent contract * Compensation: €70,000 - €80,000 gross annual (fix + performance bonus) * Office location: Brussels or Paris * Hybrid work policy: Flexible, possibility to work from home two days per week BENEFITS & PERKS: * Net allowances * Meal vouchers — €8 per working day * Phone subscription * Company car with fuel card * Health insurance WHY THIS IS A GREAT OPPORTUNITY: * Direct access to ExCo and Board — a rare opportunity to learn, raise awareness and drive the importance of internal audit in the company * Fast learning environment — you'll be exposed to a broad range of business topics, geographies, and regulatory frameworks * Travel opportunities — occasional visits to iBanFirst's 14 offices across Europe * Certification support — iBanFirst supports you in your development and in obtaining the CIA certification This role offers a unique combination of autonomy, senior exposure, and real impact — in a profitable, fast-growing European fintech.   RECRUITMENT PROCESS 1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (video) 2. In-depth interview with Arnaud de la Porte (N+1) — 1 hour – in-person (Bruxelles) or remote 3. Final round with one or two ExCo member(s) — 45 minutes – in-person (Paris) or remote