
Soho House · Dumbo House
Scope of the Job At Soho House, a Club Receptionist/Host is one of the first point of contacts for members guests and staff before being seated for their dinin...
Scope of the Job
At Soho House, a Club Receptionist/Host is one of the first point of contacts for members guests and staff before being seated for
their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating
reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in
infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail
excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency.
A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho
House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure
all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival.
Key Responsibilities
hospitable manner
availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for
members and from employees; among other inquiries in full and with complete detail
Main Duties
messages for members and from employees; among other inquiries
set
Required Skills/Qualifications
abilities.
Physical Requirements
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level
employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills
necessary to enhance your career.
with a 2% match
sustainability
training's and events. Available to all.
can sign up to.
In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the
position in other geographies may vary based on market differences. The actual compensation will be determined based on experience
and other factors permitted by law.
Pay Range
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Seasonal Position: This role is expected to run from June through September. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick, personal, + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23.50—$23.50 USD
🌞 About the job Would you like to work where others only come to relax? As a Hotel Entertainer on a beautiful resort in Crete, Kos, Rhodes or Corfu, you’ll be part of a fun and international team, creating unforgettable moments for guests from all over the world. Your main tasks will include: Leading fun daytime activities and games for both adults and children. Organizing sports sessions, fitness classes, and kids club activities. Taking part in – and sometimes leading – evening entertainment and shows. Being a friendly and approachable point of contact for guests. 💡 We are looking for someone who: - Is outgoing, energetic, and positive, with a smile that’s contagious. - Enjoys working with people and creating memorable experiences. - Speaks English fluently (additional languages are a plus). - Is available to work atleast 3-4 months between April - November 2026. - Holds an EU/EES passport (required for employment). 🌍 What’s included: Accommodation provided. Meals throughout the entire contract period. Insurance (health and social security). Possible transport support. A supportive and international work environment with a great team spirit. Future opportunities There are excellent opportunities to continue working more seasons 🚀 Your adventure starts here! If you dream of working under the Greek sun, creating unforgettable memories for guests, and being part of a dynamic international team, this is your chance. Apply now to join the team for the rest of this season! How to apply: Send your CV and a short motivational (both in english) This could be the start of an exciting international career! 🌴