KEY ACCOUNT MANAGER | Kids, Underwear & Accessories - (M/W/D)

Monzo

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ----------------------------------------------------------------------------------------------------------------------------------   📍Barcelona or London  | 💰 Open to experience ➕  Benefits | Product at Monzo    🔑You’ll play a key role by… Leading one or more cross-functional teams to define and deliver a strategy that helps customers make the most of Monzo. You’ll help build the platform, capabilities and app structure needed to optimise a customer’s in-app experience and engagement. As a member of Monzo’s product team, you’ll be responsible for defining the strategy and setting a high bar for impact and execution, requiring complex stakeholder alignment and coordination across multiple cross-functional teams.    🤩 We’d love to hear from you if… * Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience.  * Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time. * Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver. * Deliver impact: define, deliver and measure the impact of the customer-focused personalisation and discovery experiences you create. 📝 You should apply if… * You are a seasoned product manager, and have shipped world-class products at a fast growing company. * You have launched a consumer product within an EU market * You're data-driven, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact. * You can systematically break down and solve complex problems. * You have good judgement, and have a track record of making good decisions in complex situations where there’s often no “right answer”.  * You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so. * You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done. * You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal. * You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo. * You’re intellectually honest about your work's performance, continually striving for improvement.  * You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.   🙌What’s in it for you 💰Base salary range for this role is dependent on experience + benefits  📍Barcelona, Spain or London (UK) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences   🌈 The application journey has 4 key steps * Recruiter Call  * Initial Call with Hiring Manager  * Final Loop, consisting of x3 interviews to assess Project Walkthrough, Case Study and Leadership. * Follow up with hiring manager Our average process takes around 5-6 weeks but we will always work around your availability. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.  If you're successful in applying for this role, we'll work with you to find a start date. In some cases, there might be a delay in when you can be released from your current role so that we can make sure things continue to run smoothly. We’ll be sure to communicate this with you and keep you updated. ---------------------------------------------------------------------------------------------------------------------------------- #LI-LT1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Monzo

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ----------------------------------------------------------------------------------------------------------------------------------   📍Dublin | 💰 €66,100 - €80,500 + Incentive Awards tied to your performance ➕ benefits | Hear from the team ✨ ⭐ About the role: We’re looking for a talented, hands-on, and diligent Corporate Governance Manager with knowledge and experience of Irish company law and corporate governance requirements to join the Monzo Europe Company Secretarial Team. Based in Dublin, you’ll hit the ground running and become the heart of all things governance for Monzo Europe as we build out our bank in Ireland. Bringing your experience gained in an Corporate Governance Manager  (or equivalent) role, you’ll be comfortable operating in a fast-paced organisation and accustomed to applying critical and solution-oriented thinking to secure good governance outcomes for Monzo. You’ll also play a crucial role in supporting the Monzo Europe Board and its committees and you’ll help to make sure our governance processes work smoothly all while remaining in line with regulation and the high standards we have for governance here at Monzo.  You’ll report to the Monzo Europe General Counsel & Company Secretary (CoSec) and work closely with the Deputy Company Secretary for Monzo Europe (Deputy CoSec), as well as being a part of the broader Monzo Group Governance Squad to help establish and implement robust and compliant corporate governance practices for Monzo Europe.  This role offers an exciting and novel opportunity to play an instrumental role in a scaling company that’s key to Monzo’s expansion strategy. You’ll be part of a high-performing team who’ll support your development and ensure you have the opportunity to enhance your company secretarial skill set while taking ownership of some of Monzo Europe’s key governance processes.  If you are excited about the intersection of technology and banking, and want to help bring some of that Monzo magic to Europe, this is the role for you! 🔑 You'll play a key role in... Board and Board Committee management: You’ll act as Secretary to certain Board Committees and will support the CoSec and Deputy CoSec with the end-to-end management of the Monzo Europe Board. This will include things like: coordinating Board and committee meetings and managing meeting logistics, internal and chair agenda preparation, maintaining the forward calendar, circulating paper requests and supporting with paper dispatching, attendance at meetings, minute-taking, maintaining the disclosable interest registers, communicating action items, and maintaining the action tracker and decision log. Board coordination and director support: You’ll provide seamless support to the Monzo Europe Board directors by being a key contact on the coordination side of things and support the induction and onboarding of new board members.  Statutory and regulatory compliance: Together with the CoSec and Deputy CoSec, you’ll help make sure that Monzo Europe remains compliant with its statutory obligations and you’ll be responsible for things like annual and ad-hoc filings with the CRO, supporting on any corporate transactions with statutory compliance requirements, maintaining corporate registers, and supporting any governance-related regulatory returns.  Governance processes and procedures: With support from the Deputy CoSec, you’ll help to establish and maintain Monzo Europe’s governance policies, processes and procedures in line with regulatory requirements and internal Group governance standards. This includes performing periodic governance document reviews and owning Board governance documentation, maintaining the governance process note and checklist inventory, and supporting other annual governance processes ranging from the annual report to annual Board performance reviews. Governance business partner: Working in collaboration with the Deputy CoSec, you’ll foster and maintain strong partnerships with business counterparts, acting as a strategic business partner to key stakeholders and working on ad-hoc projects within Monzo Europe and the wider Monzo Group as necessary. KYC requests: Maintain the Monzo Europe KYC corporate information documentation and support the business with KYC requests from 3rd parties. 🤩 We’d love to hear from you if... * You’re a qualified company secretary (ACG or equivalent), with Irish company secretarial experience, ideally gained in financial services or a regulated environment. * You have demonstrable knowledge of corporate governance principles and an understanding of applicable financial regulations from working in financial services (such as the CBI Corporate Governance Requirements). * You’re a self-starter and have experience completing core corporate secretarial tasks, particularly: statutory compliance; board coordination experience having acted as Secretary before and managed  the end-to-end Board support process for Boards and Committees and; producing high-quality and technical minutes. * You understand why a task needs to be done and think about what other parts of the business need to be looped in to the process. * You're a confident communicator, able to engage at all levels of the organisation, including the Board and Executive Committee and have experience of liaising with senior stakeholders in a clear and concise way. * You have experience of developing or enhancing governance processes to make them more effective or efficient with an ability to work well autonomously and collaboratively to get things done well. * You’re resilient, capable, and comfortable pivoting and adjusting to new situations, keeping pace with a constantly evolving business environment. 🙌 What’s in it for you 💰€66,000 - €80,500 + Incentive Awards tied to your performance 📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays) 📚 €1,200 learning budget each year to use on books, training courses and conferences 🏥 Private healthcare scheme 💰 Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6% 💛 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling 🌈 The application journey has 3 key steps * 30 min call with the Recruiter * 30 min call with the Hiring Manager * 2 hours of technical and behavioural interviews This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.  #LI-MOS1   ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Monzo

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ----------------------------------------------------------------------------------------------------------------------------------   📍London or Remote (UK)  | 💰 £71,400 - £90,000 + Incentive Awards tied to your performance + Benefits  🌟 About the team: Our Global DPO Office  As Monzo grows into new countries, new products and innovative technologies, including AI, we work to find a careful balance between meeting our regulatory obligations and supporting innovative, customer-centric solutions that help make money work for everyone. At Monzo, we use the three lines of defence approach to manage risk. The Global DPO Office sits in the second line Compliance function, and this role reports directly to the Data Protection Officer. The Global DPO Office supports the DPO in meeting their responsibilities and provides independent oversight of data protection compliance across Monzo. We work closely with the first-line Data Protection team, Legal, and teams across the bank to help Monzo understand, evidence and strengthen its data protection compliance. We’re building the foundations for a global DPO Office that can scale, bringing more consistency to how we work across the UK and Europe through global processes, clearer governance and a group risk framework. About the role... We’re looking for a hands-on Manager who can support and lead important work across the DPO Office and the wider bank. You’ll turn broad goals into clear plans, work through complex and ambiguous problems, and deliver improvements with pace, structure and good judgement. This is an individual contributor role in a small and mighty team with high standards and a practical, proportionate way of working. You’ll provide advice, oversight and challenge, build trusted relationships across Monzo, and help improve how the Global DPO Office operates as we scale. It’s also a great opportunity for someone who wants to deepen their existing experience across DPO-level responsibilities. You’ll deputise for the DPO from time to time, while helping build the processes, governance and ways of working needed for a global DPO Office. 🔑 You’ll play a key role by…  * Working as part of the Global DPO Office to provide practical, proportionate data protection advice, oversight and challenge across the bank. * Reviewing DPIAs, providing DPO opinions, assessing data breaches, and supporting clear, well-documented decisions on regulatory reporting. * Supporting our relationship with regulators, improving the processes behind regulatory engagement and complaints, and providing oversight of data subject rights and contact point processes. * Supporting on and leading projects within the Global DPO Office at pace, and representing the team in projects led by others where data protection compliance is affected. * Working toward specific goals and workstreams within the DPO Office maturity plan, working with the DPO and wider team to build practical, scalable and efficient processes, governance and ways of working. * Proactively finding opportunities to improve how we work, including through better use of data, automation, AI and other tools that help us move faster without lowering standards. * Deputising for the DPO from time to time, giving you the opportunity to build experience across DPO-level responsibilities. 🤩 We’d love to hear from you if… * You’re a practical, experienced data protection professional with strong knowledge of UK GDPR, PECR and ICO expectations, backed by a relevant qualification such as an IAPP qualification or equivalent. * You’re curious about AI and innovative technology, and are already using or exploring how to use AI practically in your work. * You’re a self-starter who enjoys solving complex and ambiguous problems, using your initiative to work methodically, find clear and proportionate solutions, and deliver tangible improvements. * You have hands-on experience across core DPO work, including DPIAs, data breaches, privacy notices, governance, reporting and regulator-facing activity. * You understand what good second-line oversight looks like, and can build trusted relationships while still providing effective advice, oversight and challenge. * You’re a thoughtful communicator who enjoys working with teams across the company, sharing knowledge, influencing well and working through problems early, with solutions in mind. The Interview Process: Our interview process involves three main stages:  1. Recruiter Call (30mins) 2. Initial Call (30 mins) 3. Final stage - a take-home task, with successful candidates progressing to a role-specific interview and a behavioural interview Our average process takes around 4-6 weeks but we will always work around your availability.  🙌 What’s in it for you * 💰 £71,400 - £90,000 + Incentive Awards tied to your performance benefits. * 📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). * ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. * 📚 £1,000 learning budget each year to use on books, training courses and conferences. * 🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup. * ➕ Plus lots more! Read our full list of benefits. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We're hiring for both a Data Protection Manager and a Senior Data Protection Manager. Please apply for the role that best matches your skills and experience. There's no need to apply for both roles, we'll consider you for the most appropriate opportunity. #LI-TK1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊