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Junction

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant. Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease. If you're passionate about how technology can supercharge healthcare, you’ll fit right in. Backed by Creandum, Point Nine, 20VC, YC, and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast. Short on time? TL;DR You: A high-agency CSM who makes things happen without being asked, is comfortable in commercial conversations, and gets genuinely energized by a technically complex product in a mission-driven space Us: A CS team of 4 managing ~40 accounts each, scaling into new segments and raising the bar on how we serve customers Salary: $120,000 – $150,000 base + bonus + equity Location: Fully remote (EST timezone required) Why we need you Our customer base spans digital health platforms, wearable companies, and health systems – and we’re growing fast in all three. Our CS team is great, but we’re stretched - so we’re on the path to make shifts. The reactive work gets done — onboarding questions, troubleshooting, support coordination. The proactive work is where we’re falling behind: running useful QBRs, spotting expansion opportunities, and catching churn risks early. This hire is about adding someone with real horsepower. You’ll own a focused book of business – primarily in our digital health segment – from onboarding all the way through renewal and expansion. You’re comfortable in commercial conversations: talking about pricing, pushing on upsell opportunities, and making the case for value when a customer is on the fence. You adapt your approach depending on who you’re talking to – a technical founder needs a completely different conversation than a head of ops, and you can tell the difference quickly. You’ll also need to genuinely enjoy learning how things work. Junction’s product is technical – APIs, data integrations, health data workflows – and the best person for this role is curious about that, not intimidated by it. You’ll work closely with our CS Leader and feed directly into product and engineering with what you’re hearing from customers. What you’ll be doing day to day * Own a portfolio of 25–40 accounts across our digital health and mid-market segment * Run onboarding for new customers and get them to their first meaningful milestone as quickly as possible * Conduct quarterly business reviews that are actually useful – not just status updates, but conversations that move things forward * Proactively identify upsell and cross-sell opportunities and work with our sales team to close them * Build a real pulse on account health – usage data, engagement signals, renewal risk – and get ahead of problems before they become urgent * Be the voice of your customers internally. Bring patterns, feedback, and frustrations to product and engineering in a way they can act on * Help define what great CS looks like for wearable and digital health customers – this is still evolving and you’ll have a real hand in shaping it * Bring a point of view on how AI tools can make CS work faster and smarter - we have budget and appetite to build this into how the team operates How we measure success The metrics that matter most for this role: * Renewal rate across your book of business * Expansion revenue from upsells and cross-sells * Time-to-value (TTV) for new customers – how quickly they hit their first milestone * Customer satisfaction (NPS/CSAT) across your accounts What we’re looking for * High agency: You don’t wait to be told what needs doing. You spot problems, form a view, and act. You have examples of things you went after in a previous role that nobody asked you to do. * Commercial confidence: You’re comfortable having pricing and renewal conversations directly. You know how to make the case for value, push on upsell opportunities, and hold a number without hiding behind ‘I’ll loop in sales.’ * Adaptability: You read the room quickly and flex your approach. A technical founder and a VP of operations need completely different conversations, and you know how to have both. * Technical curiosity: You’ve worked with a technical product – APIs, developer tools, data platforms, or similar – and you actually enjoyed getting into how it works. You have a method for learning things you don’t understand yet. * CS experience: 3–6 years owning accounts end-to-end. You’ve managed 20–50 accounts at a time and know how to stay on top of them without things slipping. * Early-stage background: You’ve worked at a Seed through Series C company. Things were ambiguous, processes were still being built, and that energized you rather than frustrated you. * Bring a point of view on how AI tools can make CS work faster and smarter — we have budget and appetite to build this into how the team operates. You don’t need to tick every box to fit in here. If the problems we’re solving genuinely interest you and you know you can contribute, we’d love to talk. What this role isn’t * You want a fully defined playbook from day one – we’re still building ours and you’ll have a hand in writing it * You prefer reactive CS – most of the value in this role comes from going out and making things happen, not responding to inbound * You’re not comfortable owning commercial conversations – renewals, upsells, and pricing discussions are part of the job, not something to escalate away * You want to specialize – you’ll touch onboarding, retention, expansion, and internal feedback loops, often in the same week * Technical products make you uncomfortable – Junction’s API-first platform requires genuine curiosity about how things work, not just a surface-level understanding How you'll be compensated * Salary: $120,000 – $150,000 base + bonus + equity * Your salary is dependent on your location and experience level * Equity (extended exercise post 2 years of employment) * Company and team offsites * Monthly learning budget of $150 for personal development and productivity * $100 monthly wellness budget * Flexible, remote-first working - including $1K for home office equipment * Coworking budget * 36 days paid time off (including bank holidays) * Premium healthcare coverage * 4% monthly contribution to pension/401k * Yearly blood test on us * Enhanced parental, foster, and adoption leave Important details before applying: * We only hire folks physically based in GMT and EST timezones - more information here * We do not sponsor visas right now given our stage

Junction

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant. Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease. If you're passionate about how technology can supercharge healthcare, you’ll fit right in. Backed by Creandum, Point Nine, 20VC, YC, and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast. Short on time? TL;DR * You: Can define what should be measured, how it should be modeled, and how those insights should shape product and company decisions. * Ownership: You’ll own Junction’s highest-leverage statistical, modeling, and evaluation work across diagnostics, clinical workflows, and AI-enabled product development. * Scope: This is not a pure IC modeling role and not a reporting role. You’ll set the methodology, research roadmap, and decision framework for how Junction uses data to drive product, clinical, and business outcomes. * Salary: $180,000 – $220,000 + equity * Location: Fully remote (EST timezone only) Why we need you Junction sits in the flow of high-value diagnostics and clinical data. As the company grows, our advantage moves beyond just having data to having the ability to turn it into reliable intelligence improving product decisions, customer outcomes, and the performance of the business. Some of that work exists today, but it is not yet owned as a coherent function. Models get built. Analyses get done. Experiments answer local questions. But we need someone who can define the broader scientific and analytical system: what we should measure, what methods we trust, where modeling creates real leverage, and how that work translates into products and decisions that hold up outside a demo. We’re hiring our first Data Scientist to take ownership of, and establish that standard. This role will lead Junction’s most important modeling, experimentation, and evaluation work. You’ll partner closely with data, product engineering and leadership teams to drive the analytical roadmap by which Junction can leverage differentiated value from data. What you’ll be doing day to day * Own the research and modeling work underlying Junction’s highest-priority data science opportunities across diagnostics, clinical workflows, and AI-enabled product features * Define rigorous frameworks for measurement, experimentation, and causal evaluation so we can distinguish signal from noise and make decisions we can defend * Lead development of predictive models, segmentation approaches, risk or routing logic, and other statistical systems that directly inform product and business strategy * Build the analytical foundation behind customer-facing features — from model development through to validation and performance tracking * Partner with engineering and data engineering to ensure models and analytical systems can be put in production, are reliable, and useful in real workflows * Establish how Junction evaluates data-driven and AI-enabled features, including methodology, quality thresholds, monitoring, and performance review * Communicate complex technical findings clearly to technical and non-technical stakeholders, including tradeoffs, limitations, and implications for action Requirements * Strong track record of leading high-stakes analytical work that influenced product, operational, or business decisions * Deep foundation in statistical inference, experimental design, observational analysis, and model evaluation * Strong Python and/or R skills, with experience working on large, messy real-world datasets * Experience building predictive or decision-support models in production or near-production environments * Experience partnering closely with engineering to move work from analysis or prototype into deployed systems * Ability to operate at both strategic and hands-on levels: defining the roadmap while also getting into the details when needed * Strong communication and stakeholder management skills; able to explain methods, findings, and tradeoffs to executives as well as technical peers * Comfort operating in a startup environment with ambiguity, limited structure, and high ownership Nice to have * Experience designing, executing, and publishing research studies * Experience with HIPAA, PHI, or other regulatory clinical frameworks * Deep familiarity with modern data tooling and production workflows across warehouses, orchestration, and transformation layers * Experience developing, deploying, and designing evaluation frameworks for LLM or AI-powered features in customer-facing products * Expertise directly working with healthcare, diagnostics, lab data, wearable data, and other clinical data * Experience applying causal inference methods, such as diff-in-diff, propensity scoring, or instrumental variables in practice What this role isn’t * Not an analytics role focused on dashboards, reporting, or one-off analysis * Not an ML platform role — you won’t own infrastructure or tooling * Not a good fit if you mainly want to experiment with models or AI ideas without being accountable for how they perform in production * Not a good fit if you struggle with ambiguity. Knowing what to work on is part of the job How you'll be compensated * Salary: $180,000 – $220,000 + equity * Your salary is dependent on your location and experience level * Equity (extended exercise post 2 years of employment) * Company and team offsites * Monthly learning budget of $150 for personal development and productivity * $100 monthly wellness budget * Flexible, remote-first working - including $1K for home office equipment * Coworking budget * 36 days paid time off (including bank holidays) * Premium healthcare coverage * 4% monthly contribution to pension/401k * Yearly blood test on us * Enhanced parental, foster, and adoption leave Important details before applying: * We only hire folks physically based in GMT and EST timezones - more information here * We do not sponsor visas right now given our stage

Theodo

L’histoire du groupe Theodo et son succès Theodo accompagne depuis 2009 les entreprises innovantes dans la conception, le développement et le déploiement de produits digitaux ingénieux - tels que la plateforme TF1+, l'application LCL Pro ou l'application France Identité Numérique - en tirant parti du meilleur de la technologie et de l’approche Lean.   Theodo connait une croissance exceptionnelle depuis 15 ans : nos équipes rassemblent plus de 700 Theodoers, principalement des Software Engineers, passionnés de technologie et d’amélioration continue. Avec la croissance, le groupe s’est structuré en entités spécialisées par technologies (Theodo Apps, Theodo Cloud, Theodo Data & AI) ou par industries (Fintech, Govtech, Healthtech, Consumer Products Goods). En 2025, le groupe Theodo génère 100M€ de CA. Ton équipe : L’équipe recrutement est l’équipe la plus innovante et lean de Theodo. En interne, cette équipe est nommée "Growth Team" car notre conviction est que la croissance de Theodo passe par la capacité à recruter les meilleurs profils tech et biz du marché.   Theodo est la première boîte de l'écosystème Theodo qui réunit 10 autres entreprises. En 2024, cela représente au niveau du Groupe Theodo 200 recrutements, une équipe de 10 recruteurs et l'ambition de passer de 700 à 1500 personnes sur les 3 prochaines années.   Tes missions : En tant que Business Developer & Tech Recruteur, ta mission est de recruter les meilleurs talents du marché : - Identifier et sourcer les meilleurs talents tech sur LinkedIn et d'autres canaux - Qualifier les profils et mener des pré-entretiens - Assister aux entretiens avec les managers et comprendre les enjeux du recrutement - Suivre les candidats et optimiser les processus de recrutement - Participer à des initiatives pour améliorer notre stratégie d'acquisition de talents - Contribuer à l'organisation d'évènements campus (dojo, forums, formations...)    Profil recherché : - Étudiant(e) en Master 2 (école de commerce ou ingénieur) - Dynamique, curieux(se), organisé(e) et proactif(ve) - À l’aise au téléphone et prêt(e) à aller chercher les meilleurs talents et sponsors - Un bon esprit d’analyse et un vrai sens du relationnel