Business Development Representative (Europe)

Senior Community & Social Media Manager (Contractor)

TheyDo

HELP FIX CUSTOMER-CENTRICITY AT SCALE Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter decisions and better experiences. Since 2019, global leaders across industries — including Ford, Cisco, Johnson & Johnson, Siemens, Home Depot, and Lufthansa — have trusted us to scale journey management and deliver measurable impact. Backed by $50M from top-tier investors, including Blossom and 20VC, we are building a category-defining company. Our fully remote team of 100+ TheyDoers represents 30+ nationalities across 27 countries, united by a customer-led, people-first culture. Our mission is clear: Make journey management the most powerful business tool in the world. If you’re looking for a place where your work shapes the future of how companies operate, join us. Let’s build it together. ROLE TYPE: This is a 3 month full time contract to start ASAP with scope to extend. ROLE SUMMARY TheyDo created Journey Management and is now evolving into the Experience Context Platform, the operating layer that connects customer insight, AI agents, and business execution for the enterprise. Ford, Pfizer, Lufthansa, Siemens, and Lloyds are some of the customers who already run on journeys. This role exists to lay the groundwork for the community of practitioners who believe the same thing, and to start making sure the world knows TheyDo is where that conversation lives. You'll work across two connected areas: the social presence that builds TheyDo's reputation in the market, and the early shape of a community program that engages champions at our best customers. Both require strategic thinking, genuine relationship-building, and the ability to operate without a playbook. You'll collaborate closely with Marketing, Sales, CS, and leadership, and report to the VP of Marketing. By the end of this contract, we should have a clear, evidence-backed answer to: what does TheyDo's social strategy look like, and what's the right format for a champion community proven well enough to make a confident call on what comes next. COMMUNITY BUILDER The Experience Context Platform is a category in motion. The practitioners who adopt it earliest will shape how the rest of the market understands it and this role is how TheyDo builds, nurtures, and activates that group. That means two things: you'll own TheyDo's social strategy and execution deciding which channels matter, what the right voice looks like, and how to turn organic presence into a genuine funnel. You'll collaborate with our Co-Founder and CEO Jochem, and other thought leaders to amplify credible voices in the space, treating LinkedIn not as a publishing queue but as a distribution engine for ideas worth spreading. As the practitioner landscape evolves, LinkedIn today, Reddit or somewhere else tomorrow you'll move with it. Right now, our hypothesis is that the highest-value community format is small and intentional - virtual roundtables, curated online sessions, and occasionally in-person moments with the champions inside our customer base. Community also lives inside the product, and the right answer may be a combination of both. You'll make that assessment, place the bet, and build the program not inherit a brief. WHAT YOU'LL OWN Social Strategy & Thought Leadership You'll own TheyDo's social strategy end-to-end: channel selection, voice, content cadence, and how it all maps to pipeline. LinkedIn is the starting point, but you'll evaluate where the Journey Management and Experience Context Platform conversations actually lives and go there. You'll experiment with formats, short-form video, carousels, written posts, repurposed content and build a feedback loop that tells you what's actually earning attention versus what just looks like it is. You'll collaborate with internal experts and external thought leaders to co-create content that earns attention. You'll work closely with PMM, demand gen, content, CS, and Product to make sure social amplifies the work happening across the team, not just runs parallel to it. Success is a social presence that generates inbound interest from the right personas, not just follower growth. Thought Leader & Influencer Relationships You'll map the Journey Management and CX landscape who has voice, who's building it, who is genuinely aligned with where TheyDo is going and build real, ongoing relationships with those people. You'll create ways for them to engage with TheyDo that feel authentic because they are: co-created content, event appearances, social amplification. No one has owned this properly before. You'll build it from scratch. Champion Community Program You'll design and run TheyDo's community program for Tier 1 customer champions, building on the format hypothesis outlined above and validating, adjusting, or replacing it as you learn what this audience actually responds to. You'll own the strategy, the calendar, the relationships, and the feedback loops back to Product, CS, and Sales.   Newsletter You'll write and manage a newsletter that earns opens. Not a product update digest - a publication people in the Journey Management and Experience Context space actually want to read. You'll surface stories from customers, product, and the community, and hold a high bar for what's worth sending. WHAT WE'RE LOOKING FOR * You've owned social strategy at a B2B SaaS company, ideally targeting enterprise customers not just executed someone else's plan. You have a point of view on what makes B2B social actually work and you can defend it. * You've built community programs before, ideally in an enterprise SaaS context. You know the difference between a community that looks active and one that actually compounds. * You're a strong writer. A LinkedIn post, a newsletter, an event invitation, and a thought leadership brief all read differently - you know why, and you can write all four without losing the thread. * You think in strategy and execute in detail. You can set the vision for what TheyDo's social presence should be and then make it happen without waiting for someone to hand you a brief. * You're curious about Journey Management, CX, and enterprise AI. * You use AI as a genuine part of your workflow - for research, drafting, content repurposing, community insight - and you can be concrete about how it's changed how you work. * 5+ years in social media, community, or customer marketing in a B2B environment. Experience across more than one of these disciplines matters more than depth in just one. WHAT YOU WON'T DO * You won't execute a social calendar without owning the strategy behind it. If you don't know why a post exists, it shouldn't go out. * You won't run events for the sake of activity. The community program should compound - every interaction should deepen a relationship or surface an insight worth acting on. * You won't operate in a silo. The intelligence you gather - from social, from events, from influencer conversations - belongs to the whole GTM team. * You won't wait for the playbook. It doesn't exist yet. You'll write it. SUCCESS METRICS (90-DAY PROOF POINTS) * Champion pilot validated — a completed pilot with a small group of Tier 1 champions, with clear takeaways on format and what's worth scaling. * Social strategy proven — a documented strategy, early inbound signal, and a content engine that's demonstrably working. * Clear recommendation — by the end of the contract, a clear, evidence-based recommendation on what this function should look like going forward, and whether it should become a permanent role. WHAT WE OFFER OUR PERMANENT EMPLOYEES: 💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed! 🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility. 🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location. 🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December. 🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career. 🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership. 👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover. 👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered. 🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France. ⚒️ Latest tech & tools - MacBook Air or Pro, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously. 🚀 Continuous growth of our benefits package as we continue to grow in size To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions. About TheyDo Our core values are the driving force behind every decision we make. We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. We ‘Simply to accelerate', cutting through complexity to focus on what truly matters and moving forward with clarity and speed Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process. TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race. Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner. If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table! #LI-Remote

Head of Marketing Operations (UK/Europe)

TheyDo

HELP FIX CUSTOMER-CENTRICITY AT SCALE Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter decisions and better experiences. Since 2019, global leaders across industries — including Ford, Cisco, Johnson & Johnson, Siemens, Home Depot, and Lufthansa — have trusted us to scale journey management and deliver measurable impact. Backed by $50M from top-tier investors, including Blossom and 20VC, we are building a category-defining company. Our fully remote team of 100+ TheyDoers represents 30+ nationalities across 27 countries, united by a customer-led, people-first culture. Our mission is clear: Make journey management the most powerful business tool in the world. If you’re looking for a place where your work shapes the future of how companies operate, join us. Let’s build it together. HEAD OF MARKETING OPERATIONS We're looking for someone to join our Marketing team as Head of Marketing Operations, working closely with and reporting to our VP of Marketing as a trusted right hand on the systems and data side of the business. This is a senior individual-contributor role: you'll own the function and its outcomes directly, not manage a team. As a seasoned marketing operations person, you already understand customer journeys and how to align goals, technology, and outcomes. We're seeking someone excited to build on and grow TheyDo's enterprise marketing go-to-market motion. In this role, you'll continue to push forward TheyDo's automation, alignment, and efficiency, and you'll bring previous experience building the systems, routing, and tooling that enterprise demand gen teams run on, not running demand gen itself. We are a remote-first company with marketing team members across North America, UK, and Europe. This role is based in Europe, and we're seeking candidates located in the UK or continental Europe for effective collaboration with the team. WHAT YOU'LL DO This is a role built around owning systems and outcomes, not executing a task list. Systems you'll build. You'll own the technical infrastructure our marketing motion runs on, from lead prioritization through to attribution. * Partner with PMM and senior marketing managers to build and maintain nurture programs * Partner with marketing managers to build, train and optimize programs that support our events, webinars, demand generation and marketing activities * Build the AI infrastructure that replaces lead scoring: fuse intent, firmographic, and behavioral signals into a self-improving prioritization engine that learns from every nurture and pipeline outcome * Work with marketing managers on account-based marketing logic for our named enterprise accounts, aligning on targeting and signals * Maintain marketing attribution as a living system, not a one-off exercise, so pipeline influence and sourced revenue are trustworthy without manual rebuilding for every event or campaign * Build automation to enable the marketing team's efficiency, including evaluating and piloting AI agents for workflow execution (lead enrichment, data hygiene, reporting) rather than only rules-based automation * Build and maintain production automation pipelines (n8n or equivalent), covering enrichment, AI-assisted qualification, and RAG/semantic search tooling, that run unattended rather than as proof-of-concept demos * Ship lightweight internal tools and dashboards that give the team self-serve visibility instead of one-off reports Data & governance. You'll be the person who ensures our data can be trusted and our automation is accountable. * Work with the analytics teams to align goals and ensure accurate forecasting and reporting * Drive data governance and ensure the accuracy and integrity of data across all revenue-related systems, including consent and privacy compliance (GDPR and equivalent) * Set governance around AI-assisted decisioning: monitor where automation might be producing bad outputs and build in the right checks before results reach Sales or leadership Cross-functional alignment. You'll be the connective tissue between marketing and the rest of the revenue org. * Partner with RevOps and Sales to align on goals, metrics, and results * Partner with RevOps and Finance to help build out the marketing revenue and pipeline model, including budget structure, conversion benchmarks, and expansion/NRR maths * Manage the relationship with our external development contractor for custom website builds, briefing the work and reviewing output Strategic partnership. You'll be a trusted right hand to the VP of Marketing and a credible voice with leadership and founders. * Translate strategy and OKRs into the systems and processes that make them achievable, and surface what the data is really telling us * Bring well-reasoned, data-backed recommendations to leadership and founders, not just reporting on what happened but making the case for what we should do next * Bring an unbiased perspective on marketing team activities. Your recommendations should be grounded in what the data actually shows, not in defending any one team's work * Be a significant presence in the global marketing team, testing ideas and enabling the team to be successful WHAT WE'RE NOT LOOKING FOR We have high expectations for this role, but it's worth pointing out what we are not looking for. This role is strategic on the systems, data, and process side, but it's not creative campaign management, content strategy, or hands-on web development. * Campaign ideas and content creation are not part of this role; we have content creators and editors * Paid digital marketing is not part of this role; we use agencies for this * Hands-on coding, front-end development, or animation work are not part of this role; we use a contractor for custom builds, and you'll manage that relationship rather than doing the work yourself WHAT WE'RE LOOKING FOR We have a great team of FTEs and contractors. We're looking for someone to take ownership of the processes, data, and tech stack behind them. * Experience in hyper-growth SaaS B2B enterprise marketing operations (€10-€100m ARR) * You're a builder rather than an organizer. You have the skills to build systems and processes yourself rather than outsourcing them, though we'll bring in contractors for specialized project work like custom web builds * Ability to debug and document your findings, even when new to systems and ambiguity * 5+ years of working with Marketo and also alternative automation systems * Admin-level proficiency in Salesforce * Working knowledge of data warehouses and how to integrate them into marketing systems and decisions * Familiarity with ABM orchestration tools and how they plug into an enterprise motion * Comfortable evaluating and piloting AI agents and automation tools within a martech stack; you don't need to be a developer, but you should be curious about where AI can remove manual work and clear-eyed about where it needs guardrails * Working familiarity with our CMS (Storyblok) sufficient to brief and review contractor work, and enough curiosity to help upskill the wider team on basic content publishing * Extensive knowledge of Gong and Google Analytics * An empathetic, motivated, and proactive team player eager to fully own the job * Ability to prioritize, multitask, and perform effectively in a dynamic, fast-growing environment * Confidence, motivation to grow, fearlessness to fail, and a relentless drive to enhance processes WHAT WE OFFER OUR PERMANENT EMPLOYEES: 💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed! 🌍 Fully remote working with flexible hours - we're staunch advocates for autonomy and flexibility. 🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location. 🌴 Flexible holiday days – We love what we do and equally love taking a break. You'll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December. 🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career. 🧘‍♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it's meditation, mindfulness, or a yoga/gym membership. 👪 Paid parental leave - we'll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover. 👨‍💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we've got you covered. 🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in Spain, Portugal and France. ⚒️ Latest tech & tools - MacBook Air or Pro, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously. 🚀 Continuous growth of our benefits package as we continue to grow in size To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions. About TheyDo Our core values are the driving force behind every decision we make. We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. We ‘Simply to accelerate', cutting through complexity to focus on what truly matters and moving forward with clarity and speed Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process. TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race. Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner. If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table! #LI-Remote

Business Development Representative (Inbound – DACH/Europe)

Toradex

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk.   The Business Development Representative (Inbound – DACH/Europe) is responsible for promptly engaging and qualifying inbound leads that have been nurtured and deemed Marketing Qualified Leads (MQLs). Once an MQL is synced from our Lead Generation Platform into our CRM system, the Sales Development Representative takes ownership of the lead, initiates contact (primarily via phone, but also email and social channels such as LinkedIn), and builds an initial relationship with the prospect. Through structured discovery, the Sales Development Representative develops an understanding of the prospect’s business, identifies needs and requirements, and qualifies the opportunity to Sales Qualified Lead (SQL) stage. Qualified SQLs are then handed over to the responsible regional salesperson or, where further technical clarification is required, to the Sales & FAE team. This is a new role within the European Sales organization, working closely with Marketing, Regional Sales, and the Sales & FAE teams across Europe. Although the position is part of the European team and collaborates remotely with colleagues across the region, the role is based onsite at our office in Windhoek, Namibia. ROLES & RESPONSIBILITIES Take full ownership of MQLs once imported into our CRM. * Proactively contact prospects, with a strong focus on phone outreach, complemented by email and, where appropriate, LinkedIn or other channels. * Build an initial relationship and establish credibility with potential customers in the DACH and broader European region. * Conduct structured discovery to: * Understand the prospect’s business model, use cases and decision-making process * Identify needs, pain points, timeline and budget indications * Assess fit with our products and solutions * Qualify leads from MQL to SQL according to agreed criteria and qualification frameworks. * Accurately document all interactions, notes and qualification details our CRM system. * Route and assign SQLs to: the responsible regional salesperson, or the Sales & FAE team for deeper technical/solution clarification, where needed. * Collaborate closely with Marketing to provide feedback on lead quality, campaigns and messaging. * Provide regular reporting on activity levels, conversion rates (MQL → SQL), and pipeline contribution. * Continuously refine outreach and qualification approaches based on performance data and feedback. MUST-HAVE SKILLS * Native-level German language skills (spoken and written). * Fluent English (spoken and written). * ideally min.1-2 years of experience in an outbound/inside sales, SDR/BDR, or similar lead-qualification role, preferably in a B2B environment. * Strong phone communication skills and a high level of comfort with proactive outreach. * Proven ability to quickly understand a prospect’s business context and articulate value propositions in a technically- / IT-minded industry * Experience working with CRM systems and marketing automation/lead nurturing tools (e.g. HubSpot, Salesforce, Zoho or similar). * Structured, disciplined way of working with strong documentation habits. * Self-motivated, goal-oriented and comfortable working remotely in a distributed team. NICE-TO-HAVE SKILLS * Experience working in/with the European, especially DACH, technology or industrial sector. * Familiarity with technical products and solution-selling environments (hardware/software, embedded IT, or similar). * Experience collaborating with Field Sales and technical pre-sales / FAE teams. WHAT WE OFFER * A great agile and intercultural work environment, including flat hierarchies, an open-door policy, a focus on empowerment, joint responsibility, and mutual trust and support * Working with a skilled, high-achieving, experienced, fun, international, and growing team—with lots of opportunities to develop your professional career, take on further responsibilities, and grow with the company   Toradex is a leader in embedded computing, serving innovative products to industrial, medical, automotive & IoT companies creating feature-rich & intelligent systems for demanding applications, e.g. supercars, self-driving tractors, patient monitoring systems – to name a few. We provide effective & robust embedded computing solutions and strive for the best development experience in the industry with a focus on intelligent hardware design, innovative software solutions & free comprehensive support. Our relationship with our customers ensures that we all succeed and it allows us to participate in the realization of incredible new products. Our products are directly sold to more than 3'000 industrial customers in over 70 different countries worldwide. FOR MORE INFORMATION * Visit our Homepage: www.toradex.com * Connect with us and join our community!: https://community.toradex.com * Our YouTube Channel