Project Leader Engineering (m/w/d)

In a world where bold strategies still fail without the right people to make them real, we're looking for a Manager to own that gap. You've spent years sharpening your craft — structuring complex problems, earning client trust, leading teams through ambiguity. You know what good looks like. Now you're ready to lead projects end-to-end, grow accounts, shape how Eidra scales, and leave a mark that outlasts any single engagement. WHO IS EIDRA? Eidra is not just another consulting company — it's a collective driven by the conviction that business transformation requires a combination of management consulting and best-in-breed expertise. We are united by the belief that real transformation happens when bold ideas meet world-class execution. That's why Eidra brought together the best-in-breed companies and designed a model to help leaders create great change. WHAT WILL YOU DO? * As a Manager, you take full ownership of project delivery, client relationships, and the growth of your team; serving as the connective force between strategic thinking and measurable outcomes. * Lead Projects End-to-End: Structure and manage medium-to-large transformation engagements across verticals, guiding teams through the critical path, addressing risks proactively, and being accountable for delivery quality and overall client satisfaction * Act as a Trusted Client Advisor: Independently challenge and validate client issues at senior stakeholder level, drive complex stakeholder situations with confidence, and build the kind of relationships that make clients come back * Develop and Coach Your Team: Build effective project teams, create a motivating and inclusive work environment, actively coach junior colleagues, and take real responsibility for their development curve * Drive Business Development: Strengthen and expand your professional network, actively identify opportunities for Eidra to present its offerings, contribute to sales processes, and secure account continuity — business development is a core part of the Manager role at Eidra, not an afterthought * Shape Eidra from the Inside: Lead internal development initiatives, contribute to value offering development with an entrepreneurial mindset, and help strengthen Eidra's market position and competitiveness WHO ARE YOU? * Master's degree in Business, Economics, Engineering, Data Science, or a related field * 5–8 years of relevant experience in management consulting or in a strategic role with direct exposure to complex, cross-functional transformation projects * Proven track record of leading project teams and managing senior client relationships — with real ownership over delivery quality and client outcomes * Strong understanding of AI and its business applications — you can articulate where technology creates value and guide clients through what's feasible and impactful * Structured thinker and compelling communicator — you adapt your style from project team to C-suite without losing clarity or conviction * A natural team leader: you coach proactively, manage team wellbeing, know when to delegate, and have a genuine impact on the people you work with * Fluent in German and English, written and spoken * Proficient in Microsoft Office applications (PowerPoint, Excel, etc.) Bonus points for: * An existing professional network that opens doors — for client development, account growth, or new business opportunities across Eidra * Experience in data science, machine learning, or AI implementation * Proficiency in financial modeling, process design methodologies, or data visualization tools WHAT WE OFFER * Accelerated Leadership Development: Structured growth path toward senior roles, with mentorship, regular project-level feedback, and full access to the expertise across the Eidra collective * Real Ownership: Lead transformation projects with genuine accountability — for your team, your clients, and the results * Commercial Platform: A firm where your network and commercial drive are recognized and rewarded, with real room to shape Eidra's growth * Flexibility: Hybrid working model that balances presence with autonomy * Competitive Compensation: Fair salary with comprehensive benefits

PLATFORM ENGINEER (M/W/D) PERMANENT EMPLOYEE, FULL-TIME · BERLIN (HYBRID)  THE IMPACT YOU WILL MAKE From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Platform Engineer at charles, you’ll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce. You’re a generalist with a passion for infrastructure and operations. You’ll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences. Your contributions will result in reliable, data-driven solutions that support millions of users and push the boundaries of messaging-driven commerce. THIS IS WHAT YOU WILL BE DOING You'll build and operate our internal developer platform: the core services, APIs, and infrastructure that every product team builds on top of. That means writing software, not just configuring it, and standing up infrastructure that holds up under real production load. * You will be a part of a team that designs, develops, and operates the core services, APIs, and infrastructure that every product team builds on top of. Examples: building a billing API, maintaining Kubernetes operators, building an authentication broker, optimizing performance in our core monolith, and improving security in our link shortening service. * You will regularly partner with product teams to investigate issues, learn their use cases, and ship platform changes that hold up in production. * You'll join our on-call rotation as part of our "you build it, you run it" philosophy. * You'll have real room to drive cost and reliability initiatives that have measurable, company-wide impact. * You'll build the automations that make our whole software development lifecycle faster and more robust. YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES * 3+ years of software engineering experience. You're a generalist - comfortable moving between writing a service, debugging infrastructure, and improving a pipeline in the same week. * You can build and ship production services in Go or TypeScript; not just scripts and glue. You also know Bash and have the judgment to pick the right tool instead of forcing your favorite one. * You can build and operate cloud infrastructure that survives real production workloads, ideally on GCP. * You've worked with GitHub Actions or similar CI/CD tools, and you know what a healthy and efficient pipeline looks like. * You have a solid grasp of scalable system design, distributed systems, cloud technologies, and how to roll out infrastructure changes. * You're comfortable with remote work and asynchronous communication. You also know that good collaboration needs visibility and cooperation, not just output. * You use AI tools effectively without handing over the steering wheel. * Product and business sense: you understand customer needs and focus on solving the right problems, not just building technically interesting solutions. * You're a self-directed learner. You don't need to know our whole stack on day one, but when you hit something unfamiliar, you dig in, ask good questions, and follow through. We'll give you room and context to grow; you bring the drive. Meeting all requirements is not necessary to apply. We encourage candidates who meet some but not all of these qualifications to submit their application. THINGS WE OFFER * Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe * Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry * Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce. * High autonomy and visibility across the business with the option to own and drive new initiatives * Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events * Sharing VSOP (virtual stock options) in the ownership and success of Charles * Working in a vibrant office in the heart of Berlin overlooking the Wall memorial * Flexible working model: Hybrid setup with remote work options and flexible hours * Earning a competitive compensation package What else we offer? * Urban Sports Club membership * Mental Health support through OpenUp * Free company lunch on Thursdays * A friendly, open, multicultural work environment * Dog-friendly office * Discounts on BVG tickets About us It’s better to have a conversation charles is a conversational AI and CRM for consumer brands that attracts, converts, services, and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents. We help brands to maximize customer engagement and revenue through conversational channels such as WhatsApp. Businesses can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance. Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands. Charles and diversity: be yourself and no-one else Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.