
Parloa · France; Paris
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and
TUI already deploying Parloa at scale.
We are looking for a Sr Technical Program Manager (TPM) to lead high complexity deployments of our Agentic AI / conversational AI
platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle from scoping and planning through
go-live and hypercare, working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be
the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully
transition to an Agentic OS layer for their enterprise communications.
Project Ownership & Delivery
teams.
Customer & Stakeholder Management
Cross-Functional & Pod Coordination
through BAU operations.
Methodology & Process Discipline
projects.
incorporated into the plan.
Metrics & Reporting
software.
Confluence, Notion, Miro).
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
origin, disability status, socioeconomic background and other characteristics.
Sr SOLUTION CONSULTANT (M/F) (Massy - France) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. Learn more at www.ivalua.com. Follow us on LinkedIn THE OPPORTUNITY CONTEXT: Our Solution Consulting department is responsible for supporting our sales teams in the pre-sales phases, by providing their expertise in our SaaS platform (product demos) and functional purchasing processes (S2C, P2P). The department in the EMEA zone consists of a VP EMEA, one Manager for South EMEA, one Manager for the DACH region, plus one Manager for the UK/Nordics team. ROLE: We are on the search for a Pre-Sales Solutions Consultant with a focus to join our team who brings a dynamic approach in our fast-paced technology environment to help customers solve complex business problems. Our Solutions Consultants are analytical and product focused, they are excited at the concept of making a difference in the procurement space, creative and collaborative, and thrive on building and bringing value to new customer relationships. WHAT YOU WILL DO WITH US * Collaborating with Account Executives on qualified opportunities to uncover customer business objectives, pain points and project requirements * Create winning strategic sales strategies and presentations for prospects using best practices and industry expertise * Presenting the value of the Ivalua Platform with highly sophisticated and engaging demos * Providing functional responses to RFPs and RFIs and supporting all functional/technical activities required from initial bid response through the entire sales cycle * Recommending and supporting different selling strategies and pre-sales activities including Conference Room Pilots (CRPs) and Proof of Concepts (POCs) to support advanced prospect requirements * Working effectively with other parts of the organization, including Product Management and R&D to support ongoing product improvements via prospects’and customers’ feedback YOUR PROFILE If you have the below experience and strengths this role could be for you: Skills and Experience: * Knowledge and experience in Procurement, Finance, or Supply Chain functions * Knowledge and experience with SaaS and Cloud-Based applications * Ability to articulate the value of and sell SaaS/Cloud-Based applications * Expertise in one or more of the following areas is a plus: Spend management, sourcing, contract management, eProcurement, eInvoicing, Spend Analytics, Direct Procurement MRP/ERP, Services procurement, Supplier Master Data management domains * Staying current on the solution roadmap (forthcoming improvements) as well as competitive offers to improve your industry knowledge Strong proficiency in MS Office suite and other software tools (forecasting / sales tracking) Soft Skills : * Excellent writing and communication skills * Excellent French, Spanish and English Language skills * Your personality will make a difference: Committed, involved, autonomous, analytical and commercially aware, you thrive in a challenging environment, and you are well organised WHAT HAPPENS NEXT If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. Interviews will be conducted virtually via video or on-site with face-to-face meetings. LIFE AT IVALUA * Hybrid working model (3 days in the office per week) * We're a team dedicated to pushing the boundaries of product innovation and technology * Sustainable Growth, Privately Held * A stable and cash-flow positive Company since 10 years * Snacks and weekly lunches in the office * Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity * Unlock and unleash your full professional potential with our exceptional training and career development program * Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued * Regular social events, competitive outings, team running events, and musical activities, * Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) : Powered by People - Powered by You! United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/ Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us. #LI-AY1 #LI-HYBRID
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. AI is reshaping how enterprises buy, adopt, and expand work management platforms — and the conversation is moving faster in EMEA than most vendors are equipped to support. Smartsheet is building a market-leading AI narrative anchored in organizational intelligence, agentic workflows, and the Model Context Protocol (MCP), and this role exists to make that narrative land with EMEA field teams and the enterprise buyers they serve. As a Sr. Product Marketing Manager on the AI GTM Strategy team, you will be the in-region AI product marketing partner for Smartsheet's EMEA sales organization. You will translate the global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion. This is not a generalist PMM role. You will own the intersection of AI product marketing and regional field activation across EMEA, working at the pace of a rapidly evolving product surface and a field organization that needs to be ahead of the market conversation. The role is hybrid, based at Smartsheet’s corporate offices in London, UK. You will report to our VP, AI Market Strategy. You will own: AI Narrative Activation — EMEA * Execute the regional activation of Smartsheet's global AI narrative across EMEA field teams, adapting messaging for market maturity, regulatory context, and competitive dynamics specific to European enterprise buyers. * Develop EMEA-specific AI positioning guides that address regional buyer concerns including data sovereignty, GDPR implications for AI-powered workflows, and compliance-sensitive adoption paths. * Maintain a living understanding of how AI messaging resonates differently across EMEA sub-regions (UK&I, DACH, Nordics, France, Southern Europe) and adjust field guidance accordingly. AI Sales Enablement — Regional Delivery * Serve as the primary AI enablement resource for EMEA field teams — translating global enablement packages (training decks, demo scripts, prompt cookbooks, competitive briefs) into regionally relevant, sales-ready formats. * Partner with Sales Enablement to deliver AI-specific training sessions, certifications, and deal support for EMEA account executives and solution engineers. * Build and maintain the EMEA AI content suite in Smarsheet’s Enablement platformHighspot: discovery slides, AI use-case messaging guides, MCP value narratives, and competitive positioning against regional alternatives. * Track enablement adoption through leading indicators including Gong keyword usage, Highspot engagement, and qualitative field feedback on content quality and deal impact. MCP & Platform Extensibility — EMEA GTM Support * Support the regional go-to-market activation for Smartsheet's MCP platform, including multi-connector capabilities, partner integrations, and agentic workflow positioning. * Develop EMEA-specific MCP use-case content that connects platform extensibility to the workflow patterns, integration ecosystems, and buyer priorities prevalent in European enterprise environments. * Partner with EMEA partner teams to align AI and MCP messaging with regional channel and technology alliance strategies. AI Customer Activation — EMEA * Develop and deliver regional AI activation programs that help EMEA customers move from initial AI feature adoption to embedded organizational intelligence workflows. * Partner with EMEA Customer Success to build AI-specific customer engagement frameworks, including AI readiness assessments, use-case workshops, and adoption milestone tracking. * Source and develop EMEA customer proof points, case studies, and reference stories that demonstrate AI-driven business outcomes in regionally relevant contexts. Competitive Intelligence — AI in EMEA * Maintain current competitive intelligence on AI positioning from competitors active in EMEA markets * Develop EMEA-specific competitive battle cards and objection-handling guides that address how competitors position AI capabilities to European buyers. * Provide regular competitive briefings to EMEA field leadership on shifts in competitor AI messaging, product launches, and market positioning. AI Thought Leadership & Market Presence — EMEA * Support Smartsheet's AI thought leadership presence at EMEA industry events, analyst briefings, and regional marketing campaigns. * Develop regionally relevant AI content (blog posts, webinar scripts, event presentations etc) that builds Smartsheet's credibility as an AI-forward platform in European markets. * Partner with EMEA demand generation to integrate AI messaging into regional campaign strategy and execution. How You Will Drive Business Value * Accelerate EMEA pipeline influenced by AI positioning by ensuring field teams can lead credible, differentiated AI conversations with enterprise buyers from first contact through expansion. * Improve EMEA win rates in competitive deals where AI capabilities are a decision factor by delivering sharp, regionally relevant competitive positioning. * Drive AI-led expansion within the EMEA installed base by equipping Customer Success with activation frameworks and use-case content that open new AI-driven conversations in existing accounts. * Build Smartsheet's regional brand as an AI leader in the European enterprise work management market through concentrated field activation, customer evidence, and thought leadership. * Other duties as assigned You Have: * 8+ years of experience in product marketing, solutions marketing, or GTM strategy in a B2B SaaS environment, with meaningful time spent in or supporting EMEA markets. * Direct experience translating global product narratives into regionally activated field content and sales enablement for European enterprise audiences. * Working knowledge of AI and automation concepts sufficient to engage credibly with technical buyers, solution engineers, and product teams on AI-related topics — you do not need to be a data scientist, but you need to understand the conversation. * Familiarity with the European regulatory and data sovereignty landscape as it relates to enterprise AI adoption (GDPR, AI Act, data residency considerations). * Strong writing and messaging skills — able to take complex AI product capabilities and turn them into clear, buyer-resonant value claims that work in a European context. * Comfort working directly with Sales, Customer Success, and field teams across multiple EMEA sub-regions to validate, iterate, and activate positioning in real time. * Proactive and self-directed, with the ability to bring structure to complex, fast-moving environments while juggling multiple high-stakes relationships * Experience with competitive intelligence and the ability to maintain current, actionable competitive views in a fast-moving market. * Bachelor's degree or equivalent experience required. * Fluency in English is required * Ability to work in the UK on an ongoing basis Why This Role * Own the AI go-to-market activation for one of Smartsheet's most strategically important regions at a moment when AI is the primary differentiator in enterprise buying decisions. * Work at the intersection of product marketing, field enablement, and AI strategy — a rare combination that builds career-defining expertise. * Join a high-velocity AI GTM Strategy team with direct line of sight to executive leadership, product strategy, and commercial outcomes. * Shape how a leading enterprise platform shows up in the AI conversation across Europe — not as a feature checkbox, but as a platform that makes organizations measurably more intelligent. Smartsheet is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environm Perks & Benefits: * Employer-paid Private Medical and Dental, additional cost for family members * Monthly contributions toward your pension * Monthly stipend to support your work and productivity * 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program * 20 weeks fully paid Maternity Leave * 12 weeks fully paid Paternity/Adoption Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. * Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
ABOUT UPSUN (FORMERLY PLATFORM.SH) Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get: * Predictable performance, even at scale * Secure, compliant environments by default * Real-time observability and profiling built in * Cloning, configuration, and provisioning in seconds * AI-ready features that plug directly into your stack The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values: 🌿 We make a positive impact. ✨ We aim for the stars. 💚 We care for each other. IMPACT OF A SENIOR SOLUTIONS ARCHITECT As our Senior Solutions Architect, you will spearhead the go-to-market launch of our new AI-native software development platform. This is a "zero-to-one" role where you will be one of the first faces of the product, bringing deep technical expertise to our initial design partners and translating their feedback into a roadmap for our product and engineering teams. You will partner in a tight-knit GTM squad, ensuring our technical positioning is sharp and our proofs-of-value are undeniable. By leading technical discovery and solution design, you’ll turn early interest into production-grade adoption. Your work will set the foundations; from demo environments to sales playbooks that the broader Customer Solutions and Sales teams will inherit as we scale. Your deep fluency in modern, agentic engineering workflows and cloud architectures allows you to act as a credible peer to engineering leaders and senior developers. You thrive in the ambiguity of an early-stage launch, balancing high-level strategy with the hands-on execution required to debug an integration or build a compelling technical narrative. Your impact will define how software teams collaborate with AI to ship the next generation of applications. WHAT TO EXPECT * Win Early Customers: Own the technical relationship with design partners and prospects. Lead discovery and solution design to turn interest into long-term adoption. * Drive the Market Feedback Loop: Serve as the bridge to Product and Engineering by synthesizing customer signals and workflow gaps to drive the product’s evolution. * Pressure-Test GTM Motion: Partner with Sales to develop the playbook, defining positioning, demo narratives, qualification criteria, and competitive framing based on real-world conversations. * Scale the Technical Foundation: Build and maintain demo environments, reference architectures, integration prototypes, and sample code that showcase the product’s credibility. * Technical Leadership: Act as a peer to senior engineering leaders and executives, delivering tailored technical workshops and briefings alongside handling complex architectural questions, security objections, and RFP-style technical requirements. * Knowledge Transfer: As the product matures, hand off processes and assets to the broader organization, ensuring the next wave of SEs can ramp quickly. WHAT YOU BRING * Foundational Solutions Engineering: 7+ years of experience in solutions engineering or architecture at a developer tools, platform, or infrastructure company, with a track record of co-owning revenue. * Hands-on Technical Depth: Comfortable writing code and scripting to stand up integrations. You have solid fluency in cloud infrastructure, containerization, and CI/CD. * AI-Native Expertise: A deep understanding of how AI is reshaping the SDLC. You have hands-on experience building with AI agents and can speak credibly about prompt optimization and agentic workflows. * Pioneer Mindset: Comfort with ambiguity and the proactivity to create clarity in undefined situations. You are a self-starter who drives outcomes without a pre-existing playbook. * Compelling Storytelling: Exceptional demo and communication skills; you can take a nascent feature and turn it into a compelling business outcome for a technical audience. * Advanced Project Management: Experience juggling multiple high-stakes design partners and internal stakeholders simultaneously. * Advanced Project Management: A team-first mindset that allows you to operate autonomously while making those around you better through shared insights and cross-functional alignment. BONUS * Level 5+ AI Adoption: You identify as Level 5 or higher on Steve Yegge’s eight levels of AI adoption. * Zero-to-One Experience: Proven experience launching a completely new product or category from scratch. WHERE WE HIRE At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada or the US. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. HOW WE HIRE We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance. You can expect 4 video interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 1. 45 Minutes with Talent Acquisition 2. 60 Minutes with Hiring Manager (Sr. Director, Customer Solutions) 3. 60 Minutes with Team (Field CTO) 4. 60 Minutes with Executive (CRO) All roles require background checks. WHAT WE OFFER 💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp. 🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women. 🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution. 🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives 🎉 Benefits and perks - Make the most of what matters to you > 🏝 Flexible PTO > > 🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain, USA) > > 📈 Company stock options > > 🧠 Professional development budget > > 💻 Office equipment budget > > 💆♀️ Wellness budget > > 🧳 Annual team gatherings > > 🛜 Internet reimbursement > > 👶 Inclusive parental leave > > ✈️ Remote work travel program YOU BELONG HERE At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.