Sales Representative (Free State)

M-KOPA

SALES TRAINING OFFICER | M-KOPA | FREE STATE   You're good in a room. You can read an audience, adjust on the fly, and walk out of a training session knowing the people inside it are better equipped than when they walked in. Whether you've been doing this formally or you've discovered the skill inside a sales role, you know that real learning doesn't happen on a slide deck — it happens in the moment, when someone finally gets it.   If you've been looking for a place where that ability genuinely matters — not just as a support function, but as a direct driver of business outcomes — this might be the role worth pausing for.     Where you'd be doing it   M-KOPA has just crossed 7 million customers across Africa, unlocking $2 billion in credit for people who've never had access to traditional financial services. 86% of our customers report a meaningful improvement in their quality of life. 55% are accessing these kinds of products for the very first time. We're a certified B Corporation with 2,300+ employees and 35,000 agents operating across multiple African markets — and we're accelerating toward 10 million customers.   In South Africa, our field sales teams are on the ground every day in communities across the FS , connecting people to smartphones, solar energy, and financial access they couldn't get elsewhere. The agents doing that work are only as effective as the training that prepares them. That's where you come in.   Why this role exists now   We're deliberately investing in the people infrastructure that will carry us from 7 million to 10 million customers. That means the agents joining our teams need to be ready faster, perform better, and stay longer — and the cluster leaders guiding them need to be developed, not just managed. The Sales Training Officer role exists to make all of that happen consistently across the FS . This isn't a back-office training coordination role. It's a field-facing, relationship-driven position that puts you at the intersection of sales performance and people development — two things that, at M-KOPA, are the same conversation.   What you'll actually be doing   Your week will look different depending on where you're needed. Some days you're delivering onboarding sessions for new agents, walking them through product knowledge and the sales approaches that actually convert in the field. Other days you're running refresher sessions with existing agents or working directly with cluster leaders on how to coach their own teams. You'll use a range of facilitation methods — role-play, digital tools, scenario-based learning — because you know that one format doesn't fit every room.   Alongside the facilitation, you'll own the administrative side: maintaining accurate records of attendance and assessment results, tracking what's working and what isn't, and feeding those insights back to Regional Sales Managers and the wider sales training team. You'll help prepare and refine training materials, coordinate logistics across multiple sites, and flag gaps in content before they show up as performance problems in the field.   The FS geography means you'll be mobile — moving between training sites as needed. If you thrive on variety and don't mind being on the road, that's a feature, not a complication.   What you bring * A diploma or degree in Sales, Business Administration, Training & Development, or a related field, paired with demonstrable experience in sales training, sales support, or a facilitation role. * Proven ability to deliver engaging, results-oriented training sessions — you're comfortable in front of a room and skilled at adjusting your approach when the group needs something different. * Solid working proficiency in Microsoft Office Suite, with the ability to manage training records, prepare materials, and track performance data accurately. You're organised without being rigid. You communicate clearly — in a training room, in a report, and in a conversation with a Regional Sales Manager. And you bring a genuine curiosity about what makes people perform better, not just what makes a training session feel good in the moment.   The reality check   This role moves at the pace of a sales business — which means priorities shift, schedules change, and the ability to adapt matters as much as the ability to plan. You'll work independently across multiple sites without close daily supervision, so self-management and follow-through are non-negotiable. If you're early in your career and looking for a role that gives you real responsibility, real visibility, and a clear connection to business outcomes, this is a strong place to build.   Ready to help build what comes next?   If the idea of developing the people who are changing financial access across South Africa sounds like meaningful work — and not just a job description — let's have a conversation. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

M-KOPA

RETAIL TEAM LEAD — FREE STATE Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that somehow landed in three different queues. It's knowing which of those to handle yourself and which to delegate, and doing both without dropping anything. If that description sounds like a normal week to you — and you're looking for a role where the scope is real and the mission behind it actually means something — M-KOPA is worth your attention. We're hiring a Retail Team Lead to provide leadership across our service centres, stock depots, and sales points in South Africa — overseeing operations, driving customer experience standards, leading retail training, and managing the people and processes that keep our retail channel performing. What M-KOPA is building We've served more than 7 million customers across Africa, unlocking over $2 billion in credit. 55% of those customers are accessing formal financial services for the very first time. 86% report a meaningful improvement in their quality of life. We're growing toward 10 million — which means our retail footprint is expanding, our depot and service centre network is scaling, and the operational leadership that holds it all together matters more than ever. What the work actually looks like The breadth of this role is genuine. On any given week you could be reviewing service centre performance data, conducting a stock audit, coordinating a shop renovation, running a training session for retail staff, resolving a Freshdesk ticket escalation, and preparing a performance report for the Retail Operations Manager. No two weeks are identical, and that's by design. Customer servicing is a consistent thread — you'll monitor performance across service centres, stock points, and depots, and work closely with other teams to ensure customer issues are resolved without delay. When the standard slips, you'll identify it early and act. Stock management sits firmly in your remit. You'll supervise stock controllers, oversee inventory tracking, implement stock control procedures, conduct regular audits, and coordinate with supply chain and warehouse to ensure replenishment happens on time. Discrepancies get investigated, not ignored. Shop management covers the physical and commercial aspects of M-KOPA's retail presence — brand execution, permits, look and feel, branding materials, and maintenance. You'll work closely with the Retail Senior Manager and Marketing to ensure every location reflects M-KOPA's standards and supports the customer experience we're committed to delivering. Training is a dedicated part of the role rather than an afterthought. You'll develop and manage the retail knowledge base, own the training schedule and materials, identify knowledge gaps across the team, and close them through structured training and process improvement. Your direct reports include Retail Trainers — which means your investment in training quality has a multiplier effect across the network. You'll also manage Customer Care Executives, maintain CASAT and SLA reporting, drive policy and process adherence across all locations, and support Depot Shop Owner activities including servicing, commercials, and commissions. People management runs across all of it — building rosters, conducting performance reviews, managing recruitment and onboarding, addressing employee relations issues, and creating the kind of team environment where people are motivated to perform. What makes you ready for this * Proven experience in a team leader or supervisory role within retail operations — with a demonstrated track record managing stock control, shop operations, and multi-site performance across service or depot environments * Strong working knowledge of inventory management systems and retail operations processes — including stock auditing, SLA adherence, and the ability to identify operational gaps and implement practical improvements * The organisational capability and leadership presence to manage a diverse team including Retail Trainers and Customer Care Executives — alongside the willingness to travel countrywide and the flexibility to handle a broad, fast-moving remit without losing quality on any part of it The reality check This role covers a lot of ground — intentionally. You'll be across stock, people, training, reporting, customer experience, and shop standards simultaneously, and the expectation is that nothing falls through the cracks. That requires strong prioritisation, personal discipline, and the kind of proactive attitude that spots a problem before it becomes an incident. If you're energised by variety and take genuine ownership of outcomes across a wide brief, you'll find this role rewarding. If you prefer a tightly defined scope, it may not be the right fit. Why M-KOPA, and why now Most retail operations roles are about protecting what's already working. This one is about building what comes next. M-KOPA's retail network in South Africa is growing — new service centres, new depots, new markets — and the Regional Retail Team Lead is the person who makes sure that growth doesn't outpace our standards. The work you do directly shapes the experience of customers who are, in many cases, accessing formal financial services for the first time. That's not a small thing. If you're ready for a broad, demanding, genuinely consequential retail leadership role — let's talk. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

Khanacademy

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY  Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a passionate Sales Representative to join our District Partnership team to help change education. Our team is focused on driving impact for as many students as possible by expanding our Khan Academy Districts partnerships to support schools and school districts across the country. We work closely with our partners to provide solutions that will drive engagement of Khan Academy’s products and services with administrators, teachers, and students in order to significantly improve student outcomes and success. This is a hybrid sales role, managing both incoming leads as well as prospecting for partners in small to medium sized (2,500 to 10,000 students) school networks and districts across the Northeast. Through managing inbound leads and building a pipeline of target partners in your region, you’ll set meetings with interested customers in order to pitch the value proposition of the products and services in our district partnerships. You’ll be a Khan Academy product expert, familiarizing yourself with the Khan Academy content and tools available to partners, as well as the different partnership models we can provide to schools and districts. You will be in constant coordination with the Northeast sales leads to support their efforts in building out a pipeline of potential partners at the state and local level. You’ll work closely with internal Success, Professional Learning, Operations, Marketing, Legal, and Product teams to ensure that our sales process runs smoothly in order to hit our yearly sales goals and optimize renewal rates.  This role will require roughly 10-15% travel. The ideal candidate will reside in the Eastern time zone.  Key Responsibilities: * Own the full sales cycle for small to medium sized inbound leads across the Northeast. * Collaborate with the Districts Operations team to define and implement process improvements for vetting, engaging, and tracking all inbound leads. * Coordinate with the Director of School Partnerships as well as the Northeast Sales leads to identify a list of small to medium sized partners for you to target as potential partners * Support the Northeast Sales leads on any special projects within their regions, including state-level initiatives, conferences, pitch meetings, and high level training sessions for teachers and admins  * Meet monthly and yearly sales targets, while tracking and reporting on status of all current leads, both in Salesforce and in weekly Marketing and Sales team meetings. * Assist the Khan Academy sales team members on the contracting process for school and small districts partnerships. * Work closely with our Districts Marketing team and sales enablement to provide feedback on our marketing campaigns, sales collateral, lead collection flow, and sales pitch materials. * Work with our District Success and Professional Learning teams to ensure all new partners are successfully transitioned to district success managers for implementation and support. * Coordinate with the internal Khan Academy Kids and Assessments teams, as well as external partners to offer additional services to relevant target districts. * Assist the sales and operations teams in creating proposals to respond to districts’ requests for RFPs/RFQs, Data Privacy Agreements, and vendor documentation * Be a voice of the customer to Khan Academy product teams by relaying partner feedback on our partnerships in order to help prioritize the product roadmap. WHAT YOU BRING * 2+ years in sales, partnerships, or professional learning roles, with at least 1 year partnering with U.S. schools or school districts * Understanding of the K-12 Education market and EdTech providers * Strong written, communication, and presentation skills * Ability to understand the different needs of all stakeholders in the school district ecosystem, from classroom teachers through Superintendents and other district leads, and adjust your pitch as needed  * Experience with both inbound and outbound lead generation, as well as a keen understanding of building and managing a sales pipeline * Background as a former classroom teacher or administrator * Ability to work independently and think creatively in order to provide realistic solutions for partners * A passion for education and driving meaningful change, and understanding how that translates into a successful partnership * Experience using a CRM to track all stages of a sales pipeline, Salesforce preferred * Understanding of districts’ procurement processes, including experience submitting bids for RFPs/RFQs is a nice to have * Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere" * Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: * Competitive salaries * Ample paid time off as needed – Your well-being is a priority * 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost * Remote-first culture - that caters to your time zone, with open flexibility as needed, at times * Generous parental leave * An exceptional team that trusts you and gives you the freedom to do your best * The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education * Opportunities to connect through affinity, ally, and social groups * And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $97,000 USD annually for candidates based in the United States. Please note that this role is not eligible for bonuses or commission. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.  MORE ABOUT US * Sal’s TED talk from 2011 * Sal’s TED talk from 2015 * Sal's TED talk from 2023 * Our team:  http://www.khanacademy.org/about/the-team OUR COMPANY VALUES Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org