Presales & Servicios Profesionales

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As the Senior Manager, Technical Architects on GitLab's AMER Professional Services team, you'll oversee one of the most technically credible and customer-facing groups in the organization. This team helps turn customer priorities into real adoption and measurable outcomes by guiding complex implementations, shaping new service patterns, and bringing emerging GitLab capabilities into production environments. You'll own the AMER Technical Architecture practice across both presales and delivery, managing a team of Technical Architects who work on complex customer needs, early-stage offerings, and strategic engagements. This role is well suited for someone who can coach senior technical talent, bring structure to ambiguity, and keep the team focused on customer outcomes instead of task completion. In your first year, you'll help strengthen how the practice operates across delivery quality, team development, resource planning, and consultative engagement management. You'll work alongside architects in areas including AI, security, and broader platform architecture, while helping the team turn what they learn in the field into repeatable methods that can scale across Professional Services. Some examples of our projects: * Running technical discovery, scoping, and delivery for complex Professional Services engagements in AMER * Turning early customer work on new GitLab capabilities into repeatable delivery kits, standards, and service patterns WHAT YOU’LL DO * Manage and develop the AMER Technical Architecture team, including Intermediate, Senior, and Staff Technical Architects working across platform, AI, and security-related customer engagements. * Manage the practice end to end, covering presales collaboration, engagement scoping, technical delivery oversight, staffing, utilization, and forecast alignment. * Coach architects to grow as credible advisors centered on customer outcomes, strong technical judgment, and consultative communication. * Partner on complex presales motions with Engagement Managers on estimation, solution framing, statement of work assumptions, and technical risk. * Join strategic customer conversations where senior technical expertise helps build credibility, clarify ambiguity, and improve the path to successful delivery. * Guide the team through first-mover delivery of new GitLab capabilities, helping shape how emerging offerings are tested, delivered, and improved in real customer environments. * Turn lessons from strategic engagements into reusable templates, architecture guidance, migration patterns, and implementation standards that can be adopted by the broader Professional Services organization. * Represent the Technical Architecture practice in AMER Professional Services management discussions and partner with adjacent functions to improve coordination, service evolution, and delivery consistency. WHAT YOU’LL BRING * Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment, with a strong track record of coaching, performance management, and career development. * Experience applying expertise in platform engineering, site reliability engineering, infrastructure, or software development to guide technical direction and build credibility with highly experienced architects. * Experience running consultative engagements by linking technical work to business goals and keeping teams focused on customer value and realized outcomes. * Experience with technically complex presales work, including discovery, scoping, estimation, solution definition, and risk assessment. * Demonstrated ability to operate effectively in fast-moving environments where offerings, priorities, and organizational needs continue to evolve. * Experience building or improving repeatable delivery methods such as playbooks, standards, service kits, architecture patterns, or implementation guidance. * Experience facilitating executive-level customer conversations, giving clear feedback, and aligning cross-functional stakeholders around delivery direction. * Familiarity with GitLab-relevant domains such as AI-powered developer workflows, security, DevSecOps, or enterprise platform adoption is helpful, along with experience ramping up quickly in adjacent areas where needed. ABOUT THE TEAM The Professional Services team helps customers adopt GitLab in ways that create lasting value. Within that organization, the Technical Architecture team handles some of the most complex and ambiguous work. This includes shaping early delivery approaches for new capabilities, contributing to high-impact customer engagements, and creating the patterns that help the wider organization scale successful services. You'll manage the AMER team of Technical Architects and work closely with Engagement Management, Professional Services Operations, Customer Experience Engineering, and other Professional Services colleagues. We play an important role in setting the technical standard for delivery while also helping define how new services should be scoped, delivered, and improved over time. GitLab works in an all-remote, asynchronous environment built on transparency, iteration, collaboration, and empowered ownership. In our team, that means giving managers and architects the latitude to solve hard problems, exchange what they learn openly, and continuously improve how the practice runs. If you enjoy developing strong technical talent, creating clarity in fast-changing environments, and helping customers succeed through thoughtful consulting, you'll have a meaningful place to make an impact with us. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $171,360—$288,660 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Datadog

We are Datadog’s in-house technical leaders. The Technical Account Management team drives Datadog’s continued global growth by ensuring our customers realize long-term value from our platform through successful adoption, expansion, and partnership. As a Manager 1 in Technical Account Management, you will lead and develop high-performing technical teams while influencing strategy, execution, and outcomes across customers, internal partners, and the broader organization. Manager 1 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. You will coach and mentor individual contributors, drive execution against team and organizational goals, and serve as a strong voice for customer needs and technical excellence. At Datadog, we place value in our office culture; the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. WHAT YOU’LL DO: * Lead and coach a team of up to 6 Technical Account Managers, providing regular 1:1s, team meetings, and bi-annual performance feedback * Own and track team KPIs, including scheduling, utilization, productivity, and delivery outcomes * Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing to align post-sales strategy and execution * Lead and participate in customer-facing engagements when appropriate, including escalations, strategic reviews, and key account discussions * Drive account strategy discussions focused on product adoption, expansion, and services delivery * Actively participate in recruiting, hiring, and onboarding efforts across your team and the broader organization * Gather and synthesize customer feedback to influence product direction, process improvements, and internal initiatives * Lead multiple OKR initiatives annually, coordinating and delegating efforts across your team * Demonstrate thought leadership by identifying opportunities for improvement, proposing scalable solutions, and executing on initiatives that improve customer experience and team effectiveness WHO YOU ARE: * An experienced people manager with 3+ years of management experience, ideally within a technical or post-sales organization * Comfortable leading teams of customer-facing  technical professionals * A strong coach and mentor who invests in career development and builds inclusive, high-performing teams * Experienced in partnering cross-functionally to drive shared outcomes and resolve complex challenges * Confident leading customer-facing conversations and navigating escalations with empathy and clarity * Data-driven, with experience using metrics and KPIs to inform decisions and optimize performance * A clear communicator who can influence without authority and align stakeholders around common goals * Passionate about continuous improvement, operational excellence, and customer value BENEFITS AND GROWTH: * Best-in-breed onboarding and leadership enablement * Generous global benefits * Intra-departmental mentor and buddy programs * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Ongoing professional development, leadership training, and career pathing * An inclusive company culture with access to Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $146,000—$213,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

M&L AG

IHRE ROLLE Als Senior IT System Engineer (m/w/d) übernehmen Sie eine zentrale Funktion in der Konzeption, Weiterentwicklung und Stabilität der internen, aber auch kundenseitigen IT-Infrastrukturthemen. Sie agieren als technischer Lead, bringem Best Practices ein und sorgen für nachhaltige, skalierbare Lösungen – on-premise, hybrid und in der Cloud. Architektur & strategische Weiterentwicklung * Verantwortung für Design, Weiterentwicklung und Optimierung bestehender und neuer IT-Infrastrukturen (Netzwerk, Server, Storage, Virtualisierung, Cloud) * Bewertung neuer Technologien und Ableitung zukunftsfähiger Architekturentscheidungen * Entwicklung von Zielarchitekturen und Roadmaps * Definition und Weiterentwicklung von Standards, Richtlinien und Best Practices Implementierung & Betrieb * Technische Leitung bei der Implementierung der Infrastrukturprojekte intern oder auf Kundenseite * Design und Umsetzung von Hochverfügbarkeits-, Backup- und Desaster-Recovery-Konzepten * Integration moderner Monitoring-, Logging- und Alerting-Systeme * Sicherstellung von Stabilität, Skalierbarkeit und Performance * Analyse und nachhaltige Behebung komplexer, systemübergreifender Störungen * Proaktive Performance-Optimierung und Kapazitätsmanagement * Durchführung von System-Reviews, Audits und Optimierungsmaßnahmen * Entwicklung und Etablierung von Automatisierungsstrategien (z. B. PowerShell, Bash, Python, Ansible) * Einführung und Weiterentwicklung effizienter Betriebsprozesse Sicherheit & Compliance * Technische Verantwortung für die Umsetzung von Sicherheitsarchitekturen * Mitarbeit bei Sicherheitskonzepten, Risikoanalysen und Audits * Sicherstellung der Einhaltung gesetzlicher und interner Compliance-Vorgaben Projektverantwortung & Leadership * Technische Gesamtverantwortung in komplexen Infrastrukturprojekten * Coaching und Mentoring der IT System Engineers * Enge Zusammenarbeit mit Geschäftsführung, Projektmanagement, Vertrieb und Kunden * Unterstützung bei Presales-Aktivitäten und technischen Entscheidungsvorlagen IHR PROFIL * Mehrjährige Berufserfahrung als IT System Engineer, idealerweise im Systemhaus- oder MSP-Umfeld * Fundierte Kenntnisse in: * Windows- und/oder Linux-Server-Architekturen * Virtualisierung (VMware, Hyper-V, Proxmox o. ä.) * Netzwerk- und Security-Technologien * Storage- und Backup-Lösungen * Cloud-Plattformen (Microsoft Azure, AWS, M365) * Erfahrung im Design und der Umsetzung komplexer IT-Architekturen * Hohe Problemlösungskompetenz und analytisches Denken * Strukturierte, selbstständige und verantwortungsbewusste Arbeitsweise * Ausgeprägte Kundenorientierung, Kommunikationsstärke, Teamdenken und Freude an Wissensweitergabe * Sehr gute Deutschkenntnisse WARUM WIR? Die M&L Systems GmbH ist Teil der M&L Corporate Group und führender Dienstleister für SD-WAN-Services und Managed Network Solutions. Wir realisieren leistungsstarke IT-Infrastrukturen – von der Cloud-Netzwerkintegration bis hin zum vollständigen Netzwerk-Outsourcing. Im Zuge unseres Wachstums suchen wir zur Verstärkung unseres Expertenteams eine Persönlichkeit, die neben dem Betrieb der Systeme, IT-Architekturen strategisch weiterdenkt, verbessert und damit nachhaltig prägt. Erfahrene Professionals, die Freude daran haben, komplexe IT-Umgebungen aktiv zu gestalten, Verantwortung zu übernehmen und sowohl intern als auch auf Kundenseite als kompetente Sparringspartner zu agieren, sind eine ideale Ergänzung für unser Team. Als modernes und erfolgreiches Systemhaus bieten wir Ihnen den Raum, Ihre Stärken einzubringen, Verantwortung zu übernehmen und Teil eines Teams zu sein, welches auf Augenhöhe zusammenarbeitet. Sie erwartet Professionalität und echte Expertenkultur sowie spannende und zukunftsgerichtete IT-Projekte für eine interessante Kundenlandschaft. Die Entwicklung aller Mitarbeitenden ist uns wichtig, daher unterstützen wir Sie dabei, sich beruflich und persönlich weiterzuentwickeln – inklusive notwendiger Zertifizierungen und individueller Förderung.  Was Sie außerdem von uns erwarten können * Flexible Arbeitszeiten, Vertrauensarbeitszeit und Hybrid-Working * Möglichkeit zu Remote Work * Attraktive Vergütung und Benefits * Ein wertschätzendes, menschliches Miteinander * Modern ausgestattete Arbeitsplätze im Herzen Frankfurts * Regelmäßiger Austausch und gemeinsame Offsites mit unseren Schwesterunternehmen der M&L Corporate Group WER WIR SIND Die M&L Systems GmbH ist ein IT-Systemhaus mit dem Fokus auf der Konzeption und Umsetzung der Netzwerke von morgen. Damit prägt die M&L Systems die Zukunft mittelständischer Unternehmen mit innovativen Netzwerklösungen und IT-Infrastrukturen. Wir entwerfen, implementieren und betreiben stabile und sichere Netzwerk-Infrastrukturen für Organisationen und Unternehmen. Unser Kernangebot umfasst eine breite Palette von Managed Network Services inklusive Netzwerk-Outsourcing, Aufbau von IT-Netzwerkstrukturen und Cloud-Netzwerkintegration. Unsere Expertise liegt im Gestalten und Betreuen von effizienten, zukunftssicheren Netzwerklösungen. Die M&L Systems ist Teil der M&L Corporate Group unter deren Dach sich starke Unternehmen vereinen. Mit dem gemeinsamen Ziel, Erfolg durch smarte, zukunftsorientierte Lösungen sichern.