Front of House Assistant - 12 month FTC

DEPT

This is a 6 month fixed term contract initially, with potential for extension. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. * Commitment: Part-time, 2 days per week (15 hours), based in our Sydney office. * Hours: Thursday is a mandatory full day in the office (7.5 hours / 9am-5.30pm with an hour unpaid lunch break). The remaining day (7.5 hours) can be worked on Tuesday, Wednesday, or split across both days. WHAT YOU’LL DO: Front of House & Workplace Operations:  * Client Experience: Greet visitors, manage meeting room bookings, and coordinate hospitality/catering. * Facilities & Space Management: Maintain the daily look and feel of the space (including tidying, managing bins, and restacking dishwashers). * Logistics & Supplies: Oversee mail, courier services, office procurement, and stationery inventory. * Vendor Relations: Act as the main point of contact for building management, cleaners, plant maintenance, and external suppliers. * Tech & Safety: Partner with IT site support to log equipment issues, and act as our trained First Aider and Fire Warden. Office Administration Tasks:  * Team Support: Assist the People & Leadership teams with local onboarding and offboarding setups. * Budgeting: Track daily office expenditure against the workplace budget and manage the office furniture inventory. * Compliance & Sustainability: Work with the Office Experience Lead (based in London) to maintain safety certificates and support local sustainable practices in line with our global B Corp certification. * Support the EMEA recruitment team with ad-hoc recruitment tasks such as scheduling interviews for the Australian hiring team, reviewing applications, answering candidate queries and generally supporting the recruitment process whilst the EMEA recruitment team are offline.  Culture & Team Experience:  * Event Support: Partner with the Office Experience Lead and local leadership team to plan, execute, and communicate local social events and cultural activities. * Global Alignment: Help unify our local Sydney vibe with our broader Global Studios network so our teams enjoy a consistent workplace experience. * Ad-Hoc Projects: Lend a hand with internal communications, creative workplace projects, and administrative tasks for senior management as they arise. WHAT WE ARE LOOKING FOR * Previous experience within an agency environment is desirable * Highly computer-literate with experience with G Suite * Excellent verbal and written communication skills * Superb organisational and multitasking skills * Discretion in handling confidential information * A service-oriented approach with excellent interpersonal skills * Ability to handle multiple tasks effectively in a fast-paced environment * Adaptability to shifting work priorities  * Someone that is able to work flexibly * A conscientious work ethic WE OFFER  Note on Entitlements: The package details below are based on a full-time equivalent (FTE) position. All salary, leave balances, and benefits will be pro-rated to align with your part-time and fixed-term schedule. * 20 days of paid holiday each year, plus relevant public holidays.  * Doona Day - 1 additional day off paid leave each year to enjoy some downtime.  * Birthday Leave, 1 day paid day off each year to be taken during your birthday week.  * Annual Leave Purchase Scheme.  * 12% Superannuation Contribution.  * Access to dedicated mental health resources including sick & carer’s leave scheme, employee assistance programme and trained Mental Health First Aiders.  * Dept Allowance, a dedicated company contribution towards professional development.  * Long Service Leave, provided in accordance with relevant state legislation.  * Enhanced Parental Leave.  * Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers. * Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®. * A Certified BCorp Agency and is multi-award winning “Agency of the Year”.  * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects. * Talent Referral Scheme.  WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Healthtech-1

WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. 👋 HELLO FROM RAJ   🎯 MISSION STATEMENT We have an ambitious mission: to unlock access to healthcare by making every appointment in the NHS bookable. To reach national scale, Raj needs to spend his time on strategy and execution, not admin and logistics. Your job is to run his operation flawlessly so nothing slips and he's always prepared. We invest heavily in development, care deeply about our people, and will support you when needed. BUT you must be comfortable with pressure and prepared to work 60+ hours a week.   🎯 GOAL EXPECTATIONS The goal: Make Raj more effective, and act as a force multiplier for the company. Help us hit 50,000 Weekly Appointments Booked by September 2026. Your role directly contributes to this by: 1. Ensuring Raj's time reflects our priorities 2. Make Raj a decision-making engine Success looks like: * Raj's calendar actually matches company priorities (not just what's urgent) * As a result, Raj feels that the vast majority of his time is spent on the right things * Nothing gets lost - actions tracked, commitments delivered * Meetings happen smoothly - right people, right prep, actions, owners and deadlines * Raj never chases you for updates * Zero typos, broken links, or half-done work   📅 YOUR 30 / 60 / 90 DAY PLAN   BY DAY 30: GET THE ENGINE RUNNING Output: Raj's operation is visibly smoother. You will have: * Mastered calendar and inbox - you know what matters to Raj, what is noise, and what is not. * Shadowed Raj in all meetings - you understand his meetings, priorities, and working style * Established your quality standards and techniques to meet them - nothing leaves your desk with errors * Run logistics for 5+ major meetings - materials ready, people briefed, no surprises * Built your action tracking system - Raj's commitments are visible and moving forward, no actions have been missed   BY DAY 60: MAKE HARD THINGS EASY Output: Raj trusts you completely with his operation. You will have: * Calendar on autopilot - you make judgment calls and Raj agrees with them, you schedule to priorities not requests * Inbox at zero daily - you respond on his behalf when appropriate, flag urgent, eliminate noise * Raj’s meeting prep is reliably excellent, also has a venue (rooms if internal), starts on time, has buffer zones where needed * Tracked 50+ actions to completion, with nil missed * You’re acting as a reliable, independent thought partner who can challenge Raj when needed but also play with his ideas to optimise his creativity and output * Observe and take note of what gives Raj energy e.g. meditation, exercise and ensure he has space to do this each day   BY DAY 90: SET THE STANDARD Output: You're indispensable to how Raj operates. You will have: * Raj delegates tasks once and forgets them - he trusts they're done * Zero dropped balls - your tracking system means nothing slips * Meeting quality is consistent - prep happens without Raj thinking about it * You've optimised Raj's calendar multiple times based on what actually gets results * You've built templates and systems that make recurring work effortless * You and Raj complement each other’s mindsets and abilities, you catch details he misses, you know when to bring Raj back into focus and how to prioritise his ideas * You understand how to create a world where Raj can work at his optimum, sometimes last minute and amongst chaos, but create time and space for him to channel that energy into order so the rest of the team can thrive in structure, good communication and clarity * You're always two steps ahead - no firefighting, just smooth execution   🔍 SCOPE OF THE ROLE   YOU FULLY OWN: * Calendar management - protect time, align to priorities, optimize for effectiveness * Inbox triage - respond when appropriate, flag urgent, eliminate noise * Meeting logistics - scheduling, materials prep, attendee briefing, room setup * Task management - action tracking, chase completion, flag blockers * Quality control - proofread everything both yours and Raj’s, check every link, catch every error * Admin execution - expenses, travel, documentation, whatever needs doing including personal tasks e.g. dentist appointments * Protect Raj's daily fuel - (exercise, 1hr meditation, family) and be his family's contact to ensure he shows up for what matters   YOU DO NOT OWN: * Strategic decisions or recommendations * Special projects spanning multiple functions * Managing other people's teams * Pete's operation (he has his own FA/EA) * Functional execution (engineering, sales, support)   OPPORTUNITIES FOR PROGRESSION: * This is one of the fastest growing health tech startups in the UK. We may be a small team of 40 (currently) but we are mighty, serving 26% of the country with our first product and with lofty ambitions ahead. As Raj and the company grows, so will this role too, and in the future there is the opportunity to be the right hand person to the CEO of a company serving up critical infrastructure to the NHS and its patients.   👍 ABOUT YOU * 2-4 years as a top-tier EA * Mission-driven - you Care deeply about the NHS * High-energy and excited to get the job done * Obsessive about quality - errors don't happen on your watch * Exceptional prioritisation - you know what's urgent vs important * Proactive communicator - you update before being asked * Calm under pressure - you thrive when it's chaotic, and can juggle many tasks in parallel * Judgment you can trust - you make the right call when Raj isn't available   👌 NICE TO HAVE * Experience supporting C-suite in high-growth startups * Built systems that made teams more effective 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

Carwow

OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we’re a long way from done! WHY JOIN US? Shortlisted in the prestigious Culture 100 list of the top Growth companies to work for by Hyer; we also recently raised $52m in funding led by global venture capital firm an early backer of LinkedIn and Shopify, Bessemer Venture Partners, to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE Your job is to keep our office great and take operational ownership of our London HQ! You will be the face of the office and the go to person for all things office related. Working closely with our Global Office Manager & EA, you will independently drive the daily operations of a fast paced, hybrid workspace. You will bridge the gap between front of house excellence and vendor management to ensure a seamless workplace experience whilst creating an inspiring and enjoyable space for employees and VIP visitors alike. WHAT YOU’LL DO * Manage and maintain the Carwow reception and front of house area, ensuring it looks fresh at all times and create the best office environment for Carwow employees and visitors * Guest and new joiner management, ensure workspace readiness for all London based new starters * Main point of contact for the on site building management team including front of house, security and loading bay. Manage incoming and outgoing post, courier services, and deliveries * Manage safety and security of the office, organising staff and visitor access * Oversee and implement health and safety protocols across the London office, conducting regular floor walks to proactively log maintenance issues and mitigate hazards * Oversee calendar bookings and optimise meeting room use, ensuring rooms are presentable and tech setups are ready and functional for internal and hybrid meetings * Act as the primary onsite contact for office vendors - including cleaning, catering partners, office supplies, and waste management in order to maintain high workplace standards * Manage day to day office facilities, arranging repairs and managing contractor access permits * Autonomously track, budget, and order office provisions, stationery, and kitchen supplies to keep the HQ fully stocked for peak days * Provide ad-hoc administrative support and handle other ad-hoc duties when needed to assist the Global Office Manager on larger workplace initiatives and day to day tasks for our other offices across the UK, Porto, Madrid and Munich WHAT YOU’LL NEED * Previous experience in an Office Coordinator/Assistant, Workplace Assistant, or high end Front of House role within a fast-paced tech, media, or creative corporate environment * Exceptional multitasking skills with the ability to balance daily desk responsibilities with physical floor management * A master problem solver who enjoys taking the initiative to fix issues before they disrupt the team * Excellent communication skills to build strong relationships with local employees, cross border colleagues, and external contractors * Required to work 4 days a week, 8:30am - 5:00pm from our London Office, with flexibility around evening team events INTERVIEW PROCESS * Step one: Interview with People Team * Step two: Interview with our Global Office Manager & Executive Assistant WHAT’S IN IT FOR YOU * Competitive salary to fund that dream holiday to Bali * Matched pension contributions for a peaceful retirement * Share options - when we thrive, so do you! * Vitality Private Healthcare, for peace of mind, plus eyecare vouchers * Life Assurance for (even more) peace of mind * Monthly coaching sessions with Spill - our mental wellbeing partner * Enhanced holiday package, plus Bank Holidays * 28 days annual leave * 1 day for your wedding * 1 day off when you move house - because moving is hard enough without work! * For your third year anniversary, get 30 days of annual leave per year * For your tenth year anniversary, get 35 days of annual leave per year * Option to buy 3 extra days of holiday per year * Work from abroad for a month * Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * The latest tech (Macbook or Surface) to power your gif-sending talents * Up to £500/€550 home office allowance for that massage chair you’ve been talking about * Generous learning and development budget to help you master your craft * Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for * Refer a friend, get paid. Repeat for infinite money Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.