Overview
At Microsoft, we are committed to creating an inclusive environment where everyone can thrive. We are hiring a Data Center Critical Environment Technician Manager based in Ersbo.
Cloud Operations & Innovation (CO+I) powers Microsoft’s global cloud services, including Azure, Office 365, Xbox, and OneDrive. In this role, you will lead teams responsible for delivering and maintaining the core infrastructure that supports these services.
Microsoft operates over 200 datacentres across 32 countries, supporting more than 1 billion customers and 20 million businesses worldwide. Our operations prioritise sustainability, efficiency, and continuous improvement.
We foster a culture of growth, collaboration, and innovation, guided by our values of respect, integrity, and accountability.
Responsibilities
People Management
Lead through empowerment and accountability by modelling, coaching, and supporting your team
Define clear objectives and enable collaboration across teams
Develop talent, support career growth, and build a high-performing team
Operations
Act as a technical lead in areas such as electrical, mechanical, HVAC, or controls
Oversee equipment inspections and ensure safe, reliable operations
Monitor systems using telemetry tools and respond to alerts
Manage work through CMMS, tracking assets and maintenance activities
Lead incident response, ensuring rapid resolution and coordination
Support and apply SOPs, MOPs, and EOPs
Drive root cause analysis and continuous improvement
Maintenance
Oversee and perform planned, predictive, and corrective maintenance
Act as a subject matter expert in a technical discipline
Troubleshoot systems and guide team members on complex issues
Manage vendor activities and ensure safe execution of work
Ensure compliance with safety standards and regulations
Support knowledge sharing and team capability development
Critical Environment Culture
Promote and enforce safety, security, and compliance standards
Ensure safe working conditions and escalate risks immediately
Support EH&S initiatives and operational readiness
Participate in training, meetings, and shift handovers
Other
Embody Microsoft’s culture and values
Qualifications
Required
High School Diploma (or equivalent) and 3+ years’ experience in mission-critical environments (e.g. datacentres, energy, manufacturing, healthcare, or similar)
Ability to work shifts, including nights, weekends, and holidays
OR equivalent experience
Security
Must meet Microsoft Cloud background check requirements (on hire and every two years)
Preferred
5–6+ years’ experience in mission-critical environments
Technical qualification (e.g. trade certification or degree)
1+ year people management experience
Experience in a technical discipline (mechanical, electrical, or controls)
This role will remain open for a minimum of 5 days and until filled.
Microsoft is an equal opportunity employer. All qualified applicants will be considered without regard to protected characteristics. Accommodation support is available during the application process.