Licensing Advisor

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Officer Our fast-paced Compliance Advisory team is looking for a Compliance Officer with a strong understanding of integrity risks applicable to regulated financial institutions, particularly within the payments, financial services, or FinTech industries. A successful candidate has foundational experience in identifying and resolving compliance challenges, communicating effectively with stakeholders, and supporting risk-based decision-making. We are looking for a proactive, detail-oriented individual who exercises sound judgment, takes ownership of tasks, and thrives in a dynamic environment. The ideal candidate is structured, organized, and eager to develop their expertise in handling compliance matters and partnering to identify risk-based solutions that advance business objectives. What you’ll do * Support the assessment and resolution of escalated compliance matters, ensuring timely and effective follow-up. * Work with internal teams—including legal, risk, scheme, and operations—to understand and analyze compliance risks related to AML/CFT, integrity, and regulatory obligations. * Partner with Commercial and First Line teams to identify and apply risk-based solutions to complex customer requests and set-ups. * Assist in developing compliance frameworks that enable the business to unlock new verticals in a controlled and compliant manner. * Translate compliance challenges into clear, actionable next steps for internal stakeholders. * Help identify opportunities for automation and process improvements to optimize compliance workflows. * Contribute to the enhancement of escalation frameworks and procedures to improve the team’s effectiveness. * Support cross-functional collaboration with global colleagues across time zones to ensure seamless communication and execution of compliance initiatives. Who you are * You have 4 - 8 years of experience in a compliance, regulatory, or risk function within a financial institution, regulatory body, payments company, audit firm, or financial crime investigation unit. * You have a foundational understanding of integrity risks in the payments and banking sector and how they materialize. * You possess knowledge of AML/CFT and/or consumer compliance risks and how to manage them effectively. * You are familiar with regulatory and licensing requirements governing payment/e-money institutions, with a focus on the US, Canada, and/or Latin America. * You are motivated to develop deep subject matter expertise in compliance, with a strong interest in understanding specific verticals, products, and regulations, and how they apply in a risk-based framework. * You have strong analytical and problem-solving skills, breaking down compliance challenges into clear, actionable insights. * You exercise good judgment, proactively seek guidance when needed, and are eager to take on increasing responsibility. * You are organized and detail-oriented, able to manage multiple priorities in a fast-paced environment. * You have strong verbal and written communication skills—clear, direct, and concise. * You work well in collaborative environments, engaging with different teams while maintaining a solution-oriented mindset. * You are eager to learn, develop expertise, and grow within the Compliance team. The annual base salary range for this role is $120,000.00 - $155,000.00 to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.   SAN FRANCISCO  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our [CITY NAME] office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Compliance Officer Our Compliance Advisory & Oversight Team is looking for a Compliance Officer with experience in the payments-, financial services or FinTech industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters.  What you’ll do * Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings; * Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite;  * Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management; * Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives; * Challenge the status-quo, identifying how we can further leverage data and technology towards efficient and effective Compliance processes; * Deliver training, uplifting commercial team knowledge on AML topics, inclusive of risks and controls; * Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering alert handling, ongoing monitoring and terminations, in line with the compliance monitoring program;  * Oversee and evaluate investigations of event or thematic reviews, ensuring risk-based terminations are completed accurately, when appropriate.  * Proactively create efficient and data-driven approaches to monitoring solutions;  * Collaborate with the compliance team on the further development of the compliance program;  * Contribute in the planning and execution of the annual compliance monitoring program; * Drive the development of monitoring methodology relating to first line business processes; and * Advise the business on enhancement of compliance procedures as required.  Who you are  * You have 4+ years of experience in a 2LoD Compliance function at a Payment Service Provider, FinTech or Financial Institution; * You have robust knowledge of regulatory and licensing regimes of payment/ e-money institutions, a thorough understanding of AML/CFT risks; * You are an analytical thinker:  * who excels in deconstructing complex Compliance challenges into manageable components  * with an attention to detail who can both draft and monitor on the implementation of relevant business processes, procedures, and policies; * You have a keen eye and passion for identifying risks while thoughtfully crafting remediation plans to promptly mitigate them; * You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience; * You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality; * You excel in maintaining oversight and driving multiple complex topics simultaneously through your structured approach to work; * You possess strong written and verbal communication skills, enabling you to articulate advice with clarity and synthesize complex issues, and tailor it to your audience;  * You have solid interpersonal skills, and you are able to work with peers and customers from various disciplines and cultures.  * You are excited about working with an international team who will provide different perspectives and sharpen your ideas. * You are a native Mandarin speaker and business fluent in English.   Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.