Senior Software Engineer (Java) - Remediation Agent

P-1563 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started in Bengaluru , India ! As a software engineer with a backend focus, you will work with your team to build infrastructure for the Databricks platform at scale. About the Team We manage the infrastructure efficiency for one of the world's largest data and AI platforms. Operating at massive scale across AWS, Azure, and GCP, our mission is to ensure that every dollar spent on cloud infrastructure is optimized. The MCE team builds the critical tools, frameworks, and automated systems that provide deep cost visibility and ensure maximum resource utilization. We aren't just cutting costs; we are engineering systems to scale efficiently as our cloud footprint expands into the hundreds of millions of dollars. The Role As a Staff Software Engineer, you will serve as the technical lead for the Bengaluru MCE chapter. You will be responsible for defining the technical strategy for efficiency projects where the solutions are not yet known. You will lead cross-functional efforts, working with finance and cost team, to tackle massive-scale engineering challenges, ensuring our systems can automatically drive cost efficiency and handle the complexity of global, multi-cloud data processing without compromising on performance or stability. As one of the founding senior engineers of the Bengaluru MCE chapter — a team that has already delivered millions of dollars in verified annual cloud savings within two quarters of formation — you will shape its technical direction and help scale it toward amplifying global impact. The impact you will have * Architect at Scale: Lead the design and implementation of systems to optimize cloud spend, driving impact in the magnitude of hundreds of millions of dollars. You will architect solutions for complex problems like reserved-instance automation, tag-based cost attribution at scale, automated waste-cleanup policy engines, and cross-cloud resource governance. * Drive Technical Strategy: Identify and deliver high-impact, well-adopted projects that solve complex efficiency problems. You will define the roadmap for our efficiency pillar, conducting thorough design reviews and risk assessments for systems supporting the company's core infrastructure. * Engineer for Efficiency: Design scalable systems for regression detection and automated resource rightsizing. You will build the frameworks that allow product teams to measure their "efficiency footprint” — the cost and resource impact of their services and hold them accountable through automated release gates that block changes that regress agreed efficiency targets (SLOs). * Operational Excellence: Serve as a technical authority for incident management, addressing complex, system-wide performance issues. You will improve the stability and reliability of our internal platform tools, ensuring they are robust enough to manage our growing global scale. * Technical Leadership: Act as a force multiplier by mentoring junior and senior engineers, raising the bar for engineering quality, and driving engineering culture across the organization. * Build self-driving efficiency systems: Design the automation and agentic layers — AI-driven detection, decisioning, and autonomous remediation — that let cost governance run continuously at scale, shifting the team from manual cleanup to systems that keep themselves efficient. What We Look For * 9+ years of experience building production-grade, distributed systems in Java, Scala, C++, or Go. * Proven track record of architecting solutions for large-scale infrastructure, cloud computing (AWS/Azure/GCP), and container orchestration (Kubernetes/Docker). * Deep expertise in identifying and solving performance bottlenecks in high-throughput, distributed environments. * Demonstrated ability to drive technical requirements for ambiguous problems where the path forward is not obvious. * T-shaped engineering skills: depth in distributed systems and breadth across cloud infrastructure, monitoring, and software lifecycles. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Staff Software Engineer. About the job The Compliance Experiences team sits at the heart of the Twilio platform, owning two critical domains: Phone Numbers and Compliance (KYC).   In 2026, "getting a phone number" is no longer a simple API call; it requires sophisticated orchestration across global phone number inventory, real-time identity verification, regulatory compliance, and operational tooling at massive scale.   Twilio’s KYC Platform, the gateway to accessing all of Twilio’s communication APIs, enables customers to securely provision and operate communication services globally while navigating complex, constantly evolving regulatory requirements. As a Staff Software Engineer (P4),  you will be a key technical leader for a platform that processes millions of requests.  You will build innovative solutions while working closely with Twilio partners to ensure alignment. You will lead the technical design and influence the strategic direction that shapes Twilio’s compliance footprint. You will collaborate with cross functional teams and stakeholders across Twilio who rely on your team's APIs, services, and tooling to operate efficiently.  You will embrace AI-driven development workflows, using LLMs and agentic tools to accelerate code generation, improve test coverage, and translate complex regulatory requirements into executable logic. Your mission is to turn ambitious designs into production-grade features. Responsibilities In this role, you’ll: * DRAW THE OWL: Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale. * ACCELERATE WITH AI: Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation. * BE AN OWNER: Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security. * WEAR THE CUSTOMER’S SHOES: Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows. * EMPOWER OTHERS: Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from "writing code" to "reviewing and orchestrating AI-generated logic" without sacrificing security or quality. * RUTHLESSLY PRIORITIZE: Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation. * WRITE IT DOWN: Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 12+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems. * Expert Proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka). * Architectural Mastery: Deep experience with cloud-native infrastructure (AWS preferred), microservices patterns, and designing "five-nines" (99.999%) resilient systems. * AI-Native Workflow: Demonstrated experience using AI tools to significantly accelerate software delivery. You should be comfortable discussing how you use LLMs for architectural brainstorming, debugging, and code synthesis. * API Excellence: A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience. * Data Savvy: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark). * Infrastructure as Code: Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms. * Leadership: Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority. Desired: * Telecom Domain Expertise: Experience with telephony protocols, local number porting (LNP), or global regulatory compliance frameworks. * Platform Thinking: Experience building "internal platforms" that enable other developer teams to move faster. * Agentic Systems: Experience building or integrating AI agents into internal developer platforms or automated ops workflows.   Location 1. This role will be remote and based in the West Coast, USA including San Francisco Bay Area Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation: Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00. * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00. * Based in the San Francisco Bay area, California: $201,280.00 - $251,600.00. * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.   Applications for this role are intended to be accepted until 30th Aug, 2026, but may change based on business needs.     Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.