IT Operations & AI Support Tutor - Freelance

Workday Sweden Aktiebolag

Sana is an AI lab building superintelligence for work. We believe organizations can accomplish their missions faster when teams can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI. As part of Workday, we are committed to building AI that augments people - not replaces them. We bring this mission to life through two products. Sana Agents provide a seamless way to access all your company’s apps, knowledge, and data, enabling AI agents to do real work so teams can process and act on information at unprecedented scale. Sana Learn is an AI-powered learning hub that combines the simplicity of a modern learning platform with intelligent features like an AI tutor, automated content generation, and interactive apps, making knowledge not just accessible but actionable. We’re a talent-dense, product-obsessed team of engineers and designers from companies like Google, Spotify, Apple, and Databricks, united by deep technical excellence and rapid iteration. Our tools already help over a million people learn and work better across hundreds of leading enterprises - and we’re just getting started. About the Role As an Infrastructure Engineer, you will support our engineering teams by building and maintaining the technical foundation that enables our products to scale. You'll work on cloud infrastructure, deployment systems, and developer tooling, serving as a technical partner to other engineering teams while focusing on reliability and performance. In this role, you will Be the backbone of our ambitious goals, ensuring our infrastructure is robust and scalable. Support feature development teams with infrastructure decisions and deployments. Act as Site Reliability Engineer (SRE) and continuously enhance our Developer Experience (DX). Design and implement scalable cloud infrastructure solutions. About You Basic Qualifications: 3+ years of experience in infrastructure, platform, or site reliability engineering. 3+ years of hands-on experience with GCP or equivalent cloud platforms, including managing production environments. 3+ years of experience with Kubernetes, including deployment, scaling, and operations. 3+ years of experience with infrastructure-as-code tooling, such as Terraform. 3+ years of experience designing and operating highly available, scalable, and reliable backend systems. 2+ years of experience coding backend applications, with a strong track record of writing reliable, maintainable services. Other Qualifications: Experience acting as an SRE, with a strong understanding of site reliability principles in production environments. Experience improving developer experience through internal tooling, CI/CD pipelines, and deployment automation. Familiarity with TypeScript in a backend context, enabling effective collaboration with product engineering teams. Experience with Postgres and Redis in production, including performance tuning and reliability practices. Experience supporting feature development teams with infrastructure decisions, reviews, and hands-on deployment support. Strong observability skills, including logging, metrics, alerting, and incident response. Ability to navigate ambiguity and drive infrastructure projects from concept to production. Strong communication skills, with the ability to partner effectively across engineering and product teams.

xAI

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE As an AI Tutor – Occupational Math Specialist, you'll help advance SpaceXAI's mission by enhancing our AI technologies through high-quality inputs, labels, and annotations using specialized software. You'll focus on math as it is used in real-world occupational settings (e.g., finance, accounting, insurance, operations, logistics, skilled trades, healthcare analytics, RESPONSIBILITIES: * Use proprietary tools to label and evaluate data. * Support and ensure the delivery of high-quality curated data. * Work with engineers to refine tasks, tools, and workflows. * Design, select, and refine tasks grounded in real-world occupational math, for example: * Insurance and risk: premiums, deductibles, expected loss calculations, simple risk modeling. * Logistics and operations: inventory and reorder policies, capacity/throughput, basic cost optimization. * Skilled trades: surveying and land measurement, electrical load calculations, machining tolerances, material estimation, blueprint and scale calculations. * Finance and banking: loan amortization schedules, time value of money, portfolio and risk metrics. * Accounting and tax: financial statements, reconciliations, depreciation, multi-bracket tax calculations, payroll. * Health and social data: rates, ratios, simple biostatistics, survey-based metrics and policy-relevant indicators. * Provide detailed, step-by-step solutions and evaluate model responses for correctness, adherence to domain rules (e.g., tax codes, building codes, basic regulatory or business constraints), clarity, and plausibility. * Interpret, analyze, and execute tasks based on given instructions. BASIC QUALIFICATIONS * A Master's or PhD in a quantitative field such as Mathematics, Statistics, Operations Research, Economics, Finance, Actuarial Science, or a closely related discipline with strong training in applied/occupational math; or * A Bachelor's degree in one of the fields above plus substantial professional experience (e.g., 2+ years) in a math-heavy occupational domain such as finance, banking, insurance, accounting, logistics/supply chain, healthcare analytics, or policy analysis * Professional licensure or certification in a skilled trade (e.g., licensed surveyor, master electrician, journeyman machinist) with demonstrated expertise in trade-specific mathematical calculations. * Strong proficiency in applied mathematics relevant to at least one of the above domains (e.g., probability and statistics, financial math, optimization under constraints, geometric and measurement calculations, or similar). * Proficiency in reading and writing, both in informal and professional English. * Strong ability to navigate various information resources and databases. * Outstanding communication, interpersonal, analytical, and organizational capabilities. * Solid reading comprehension skills combined with the capacity to exercise autonomous judgment even when presented with limited data/material. * A strong passion for and commitment to technological advancements and innovation. PREFERRED SKILLS AND EXPERIENCE: * Professional certifications in relevant fields (e.g., CFA, FRM, SOA exams, CPA, Six Sigma, PE, licensed surveyor, or similar) or demonstrably equivalent experience. * Prior professional experience in one or more domains such as asset management, retail or commercial banking, insurance pricing/reserving, accounting/audit, logistics/supply chain planning, healthcare analytics, public policy analysis, or skilled trades. * Previous AI Tutoring experience and/or experience teaching or training others in applied or occupational math topics. * Experience building and reviewing complex spreadsheets, financial or risk models, dashboards, technical drawings, or similar artifacts. LOCATION AND OTHER EXPECTATIONS: * Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit. * For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required.  On average most projects may involve at least 10 hours per week to achieve deliverables effectively though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables.  * Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role specific needs. * For US based candidates, please note we are unable to hire in the states of Wyoming and Illinois at this time. * We are unable to provide visa sponsorship. * For those who will be working from a personal device, your computer must be a Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later. COMPENSATION AND BENEFITS: US based candidates: $45/hour - $75/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. International candidates: Information will be provided to you during the recruitment process. Benefits vary based on employment type, location and jurisdiction. Benefits for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role specific information will be provided to you during the interview process. SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

Khanacademy

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY  Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE The Khan Academy Districts Proposal Manager is responsible for leading, planning, scheduling, and overseeing the timely development and delivery of high-quality responses to K-12 school, district, and state-level partnerships opportunities from pre-RFP to post-submission activities. This role will also oversee the process for responding to partner requests for vendor set up and compliance documentation, including data privacy agreements, vendor questionnaires and accessibility documentation. The Proposal Manager will collaborate across sales, marketing, legal, finance, operations, product, and engineering to support our sales processes, drive revenue, win new customers, and grow existing customer accounts.  We are looking for someone who is proactive, organized, and resourceful, with strong follow-through and the ability to manage complex projects involving multiple stakeholders and competing deadlines. The ideal candidate values accountability, thrives in a collaborative and transparent environment, and brings exceptional writing, proofreading, and editing skills. Strong research abilities, excellent interpersonal skills, and experience managing proposals or other complex cross-functional projects are essential for success in this role. The ability to handle sensitive and confidential information with discretion is required. The Proposal Manager is a subject matter expert for Khan Academy, our Khan Academy Districts partnerships, and Khanmigo, our AI-based student tutor and teaching assistant. Apply for this role if you are a fast learner who thrives in a fast-paced environment, takes initiative, and works effectively both independently and collaboratively. You are excited to develop deep knowledge of Khan Academy's products and leverage that expertise to create compelling responses to K–12 procurement and partnership opportunities. This role will report directly to the Director of School Partnerships. Responsibilities: * Running and continuously improving our procurement response and grant application processes for K-12 district and state-level RFI, RFQ, and RFPs * Monitor K-12 state and district-level procurements and grant opportunities on various databases, procurement platforms, and those presented to us by our consultants * Research prospect districts’ leadership, mission, learning plan, and goals to tailor RFP response to their specific needs * Review procurement requirements to assess alignment with our product and our overall terms of service  * Recommend appropriate procurement opportunities to the team * Prepare and lead efficient Proposal Kickoff meetings and daily/weekly status calls, ensuring activities and deliverables adhere to the Proposal Development Plan. * Track procurement opportunities in Salesforce * Work with relevant cross-functional stakeholders to build and manage existing content library * Ensure the high-quality content and appearance of final proposal deliverables by performing rigorous quality assurance checks on draft and final documents. * Ensure the timely delivery of complete and accurate submissions * Manage the process of completing, submitting, and tracking Data Privacy Agreements (DPAs), vendor questionnaires and other required submissions for prospective and current districts, as well as schools and districts using the free version of Khan Academy * Work closely with Khan Academy sales, legal, security, and accessibility teams to process vendor document requests from schools, districts, and state educational departments * Conduct proposal retrospectives, document lessons learned, and implement process improvements to increase efficiency and effectiveness. WHAT YOU BRING * 4+ years managing proposals, grants, procurement responses, or other complex cross-functional projects, ideally in the K-12 education or EdTech sector. * Ability to use standard English writing styles to write proposal sections; this includes information research and synthesis from multiple sources (subject matter experts, previous proposals) into a cohesive, easy-to-read, and persuasive final product. * High proficiency in Google Suite, MS Office Suite (Outlook, Word, Excel, PowerPoint, Project), Adobe Acrobat, and Salesforce. * Experience using Grammarly or other AI related tools for streamlining responses, editing, and other related tasks. * Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere." * Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: * Competitive salaries * Ample paid time off as needed – Your well-being is a priority * 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost * Remote-first culture - that caters to your time zone, with open flexibility as needed, at times * Generous parental leave * An exceptional team that trusts you and gives you the freedom to do your best * The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education * Opportunities to connect through affinity, ally, and social groups * And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $96,800 - $121,000 USD annually for candidates based in the United States.The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.  MORE ABOUT US * Sal’s TED talk from 2011 * Sal’s TED talk from 2015 * Sal's TED talk from 2023 * Our team:  http://www.khanacademy.org/about/the-team OUR COMPANY VALUES Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org