KEY DETAILS

Location: Bath Street, Glasgow

Department: Lettings

Reports to: Associate Director

Hours per week: 37.5 hours

ABOUT THE ROLE

Due to the continued growth of our lettings portfolio, we are delighted to be recruiting a Trainee Property Manager to join our

Glasgow Lettings Team. This is an excellent opportunity for someone who is at the start of their journey into property and is keen

to build a long-term career in lettings.

In this trainee role, you will be supported to develop your knowledge of the lettings and property management process, while

learning how to deliver an exceptional experience for landlords, tenants and colleagues. You will gradually build confidence in

managing client relationships, coordinating key tenancy processes and understanding how to support the performance of a

residential property portfolio.

We are looking for someone with a genuine interest in property, strong communication skills and the confidence to work with a

range of people. Some previous property, lettings or customer-facing experience would be helpful, but more important is your

enthusiasm to learn, your ability to stay well organised, and your commitment to developing a career in lettings with Rettie.

ABOUT YOU

Ideally, the preferred candidate will already have some experience in lettings or an estate agency environment handling customer

service and administration. It is also very important that you are confident, well organised and genuinely interested in building

a career in lettings.

You will enjoy working with people, communicating clearly and professionally, and taking responsibility for keeping tasks on

track. You should be comfortable learning new systems and processes, asking questions, and developing your knowledge through

hands-on experience and support from the wider team.

KEY RESPONSIBILITIES

Key responsibilities

Responsible for the effective management and performance of the lettings portfolio by helping to minimise void periods, support

rent and arrears processes, and contribute to a positive experience for landlords and tenants.

Responsible for the accurate administration of key lettings processes, including compliance checks, safety testing, tenant

referencing, move-ins, inspections, maintenance, checkouts and deposit administration.

Communicate confidently and professionally with clients, tenants, contractors and colleagues, ensuring tasks are followed

through, records are kept up to date, and service standards are maintained.

KEY REQUIREMENTS

Essential

A full clean driving licence
A genuine interest in property and a desire to build a career in lettings
Strong communication skills, with the confidence to speak with clients, tenants, contractors and colleagues
Excellent organisational skills and the ability to manage multiple tasks with attention to detail
A proactive, positive approach and willingness to learn
Competence using IT systems, including Microsoft Word, Excel and Outlook

Desirable

Some previous experience in property, lettings, estate agency, administration or a customer-facing role
An understanding of the lettings process or an interest in learning more about the private rented sector
Experience using property software or confidence learning new systems
An interest in developing knowledge of lettings legislation, compliance and best practice
Previous experience working in a busy team environment where organisation and customer service were important

COMPETENCIES

Customer focused
Teamwork
Effective communicator
Effective under pressure
Organisational ability
Relationship building
Strategic

Role

Trainee Property Manager

Tags for this job

Lettings

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