Presale Technical Consultant

Solutions Consultant

Asana

The Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise. We are trusted advisors for our prospects and clients. Our team bridges the gaps between the voice of business and voice of customer, gathering first-party insights to fuel & inspire further evolutions of our software platform, thereby enabling the world’s teams to work effortlessly today and into the future. As a Solutions Consultant you will play a critical role in supporting our prospects within the UKI region to understand the value of Asana. Through your deep product knowledge and ability to translate customer needs and pains into a tool-based solution, you will support our EMEA Sales teams as a co-seller and ensure they constantly move towards close. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Be a thought leader in AI-powered Collaborative Work Management * Partner with Sales teams to develop and drive account strategy for key accounts * Develop deep understanding of customer needs and articulate how Asana can address those pain points by presenting a solution and its business impact * Identify and scale solution-selling best practices to the broader Revenue organisation * Position yourself as a trusted advisor for colleagues and customers * Be a key player in helping Asana achieve its revenue goals * Be a storyteller and help customers imagine completely new ways of working * Support our presale scale motions such as office hours and content generation  About you * Minimum 3+ years in Presales, Solutions Consulting, Technical Sales, Sales Engineering or similar roles, preferably within a SaaS environment * Preferred experience in AI technology (Agentic, LLM, AI-powered automation, etc.) and business models * Proven ability to effectively influence senior-level decision-makers * A deep curiosity and understanding of how IT systems work in a business context * Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards * Experience in running customer Proof of Concepts * Fluency in written and spoken English. Additional languages preferred * Located in London and willing to travel on-site with customers upwards of 30% * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. WHAT WE’LL OFFER Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between £123,000 - £140,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Solutions Consultant

Asana

The Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise. We are trusted advisors for our prospects and clients. Our team bridges the gaps between the voice of business and voice of customer, gathering first-party insights to fuel & inspire further evolutions of our software platform, thereby enabling the world’s teams to work effortlessly today and into the future. As a Solutions Consultant you will play a critical role in supporting our prospects within the UKI region to understand the value of Asana. Through your deep product knowledge and ability to translate customer needs and pains into a tool-based solution, you will support our EMEA Sales teams as a co-seller and ensure they constantly move towards close. This role is based in our London office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Be a thought leader in AI-powered Collaborative Work Management * Partner with Sales teams to develop and drive account strategy for key accounts * Develop deep understanding of customer needs and articulate how Asana can address those pain points by presenting a solution and its business impact * Identify and scale solution-selling best practices to the broader Revenue organisation * Position yourself as a trusted advisor for colleagues and customers * Be a key player in helping Asana achieve its revenue goals * Be a storyteller and help customers imagine completely new ways of working * Support our presale scale motions such as office hours and content generation  About you * Minimum 3+ years in Presales, Solutions Consulting, Technical Sales, Sales Engineering or similar roles, preferably within a SaaS environment * Preferred experience in AI technology (Agentic, LLM, AI-powered automation, etc.) and business models * Proven ability to effectively influence senior-level decision-makers * A deep curiosity and understanding of how IT systems work in a business context * Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards * Experience in running customer Proof of Concepts * Fluency in written and spoken English. Additional languages preferred * Located in London and willing to travel on-site with customers upwards of 30% * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. WHAT WE’LL OFFER Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between £106,000 - £120,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Senior ServiceNow ITSM Consultant (m/w/d)

exccon AG

DU BIST... ein ServiceNow ITSM Profi, der Spaß daran hat Prozesse von größeren Unternehmen durch den Einsatz von ServiceNow zu optimieren und Du bist in der Lage die Anforderungen der Kunden zu verstehen und die Fachleute des Kunden auf Augenhöhe zu beraten, im die Beste Lösung zu finden. Darüber hinaus siehst Du eine erfolgreiche Projektumsetzung (Ergebnis, Zeit und Qualität) als deine Mission und liebst es, Aufgaben zu koordinieren und zu delegieren sowie als Bindeglied zwischen Auftraggeber und Projektteam zu fungieren. DEINE AUFGABEN * Analyse und Bewertung von Kundenanforderungen bezüglich der IT-Infrastruktur und IT-Services * Konzeption von optimierten ITSM Prozessen auf Basis von ServiceNow und ITIL * Durchführung von Schulungen und Workshops * Steuerung und interne Kommunikation bezüglich der technischen Umsetzung der Anforderungen an die exccon Technical Consultants * Steuerung und Koordination von Teilprojekten bezüglich der Qualtiät und der aufwandsgerechten Umsetzung * Erarbeitung und Präsentation von Projektergebnissen für Kunden * Unterstützung des Vertriebs bei der Kalkulation und Ausarbeitung von Angeboten * Presales Aufgaben bei der Präsentation der ITSM Workflows bei Kunde * Fachliche und technische Beratung sowie Betreuung von Kunden hinsichtlich ServiceNow DEIN PROFIL * Du bringst tiefgreifende Kenntnisse zu ITIL und ITSM Prozessen, mit langjähriger Erfahrung als Consultant * Branchenkenntnisse im Bereich Finanzdienstleistung, Versicherung oder Behörden sind wünschenswert. * Die Umsetzung von ServiceNow Projekten ist Dir vertraut * Du kennst große Rechenzentren und komplexe Infrastrukturen * Du überzeugst durch Deine charismatische, kommunikative Persönlichkeit, Deine empathische, konstruktive und lösungsorientierte Art und bist damit ein kompetenter Ansprech- und Sparringspartner. * Du begeisterst uns durch ein hohes Maß an Eigeninitiative, mit Deiner strukturierten Arbeitsweise und Deinem kreativen Potenzial. * Du schaust über den Tellerrand hinaus und erkennst im Kundenumfeld Chance für weitere Projekte * Durchsetzungsvermögen, ausgeprägte Teamfähigkeit, übergreifendes aufgaben- und prozessorientiertes Denken und Handeln sowie analytisches Denkvermögen bringst Du mit DEINE AUSBILDUNG & ERFAHRUNG * Erfolgreich abgeschlossenes technisches Studium der Informatik, Wirtschaftsinformatik bzw. Wirtschaftswissenschaften oder eine vergleichbare fundierte Ausbildung * Langjährige Erfahrung im Beratungskontext und angemessene Berufserfahrung als Consultant von großen Projekten * Von Vorteil ist ein fundiertes ITIL-Methodenwissen,  das Du idealerweise auch schon zertifizieren konntest. * Erfahrungen mit der Bereitstellung und dem Customizing von IT Enterprise Software (vorzugsweise ServiceNow), sowie mit Microsoft Office Produkten sind ebenfalls von Vorteil * Gestaltungswille und -fähigkeit * Ausgeprägte Kooperations-, Team- und Konfliktfähigkeit * Durchsetzungsvermögen und hohes Qualitätsbewusstsein * ServiceNow Zertifizierungen wie CSA, Advanced System Administration, CIS ITSM Professional * Sehr gute deutsche und englische Sprachkenntnisse in Wort und Schrift WAS WIR BIETEN * Komme weiter, blicke über den fachlichen Horizont hinaus und entdecke spannende Entwicklungsmöglichkeiten. * Erlebe den Unterschied mit sehr flachen Hierarchien und erfahre den Respekt und die Wertschätzung deiner Kollegen * Finde die Balance: Profitiere durch unseren Mix aus flexibler Arbeitszeit und flexiblem Arbeitsort (inkl. Home-Office) von einer gesunden Work-Life-Integration * Fühle dich versorgt mit unserer betrieblichen Altersvorsorge * Freue dich auf die Möglichkeit ein Jobrad oder -auto zu beziehen * Lebe mit uns den Spaß bei regelmäßigen Teamevents FÜHLST DU DICH ANGESPROCHEN? Bist Du bereit für den Wechsel in ein Unternehmen in dem Du flache Hierarchien genießen kannst und gleichzeitig in mittleren und großen Kundensituationen tätig sein darfst, dann bewerbe Dich jetzt über das nachfolgende Kontaktformular oder sende uns Deine aussagekräftigen Bewerbungsunterlagen an exccon-jobs@m.personio.de. Wir freuen uns darauf Dich kennenzulernen.