Marketing Communications Intern

About This Role As a Marketing Content Intern at Hey Sid, you will help create, manage, and deliver content for both our customers and our own brand. This is a hands-on role where you will learn how modern B2B content marketing works in practice. You will work closely with our content, marketing, and customer teams, helping turn ideas, interviews, and insights into engaging content that drives results. You will gain experience working directly with B2B companies, founders, and marketing professionals while developing your writing, communication, and content marketing skills. This is not a theoretical internship. You will be creating real content that gets published and seen by decision-makers. Key Responsibilities Content Production & Execution Support the creation of high-quality content, including: LinkedIn posts Thought leadership content Blog articles Case studies Marketing copy You will: Assist in researching topics and gathering insights Draft and edit content for customers and Hey Sid Help adapt tone of voice and messaging for different brands Turn interviews, notes, and ideas into clear written content Ensure content is delivered on time and meets quality standards Customer & Team Collaboration You will: Participate in customer meetings and content workshops Help prepare content ideas and drafts for customer reviews Take notes and summarize customer feedback Support communication between customers and internal teams Learn how customer-facing content operations work Content Planning & Coordination You will: Help manage content calendars Support content scheduling and publication processes Coordinate revisions and feedback rounds Maintain documentation and content briefs Assist with content performance tracking and reporting What This Role Is (and Is Not) This role is: Hands-on and execution-focused A learning opportunity with real responsibility Focused on content creation and marketing Collaborative and fast-paced Designed to help you build practical B2B marketing experience This role is NOT: A purely academic internship A strategy-only role A social media scrolling role A position where you sit on the sidelines Who You Are We believe you may be: Currently studying marketing, communications, journalism, business, media, or a related field Interested in B2B marketing, content, and branding A strong written communicator in English Curious and eager to learn Structured and detail-oriented Comfortable taking ownership of tasks Excited about working in a startup environment Most importantly, you enjoy writing and want to develop that skill professionally. Bonus (Nice to Have) Experience running your own LinkedIn, blog, newsletter, or social media account Experience with content creation, copywriting, or journalism Familiarity with LinkedIn and B2B marketing Experience using AI tools such as ChatGPT, Claude, or Perplexity Basic understanding of marketing analytics What You'll Learn During your internship, you'll gain hands-on experience with: B2B content marketing LinkedIn content strategy Thought leadership development Customer communication Content operations and workflows AI-assisted content creation Startup growth and marketing You'll work closely with experienced marketers and gain insight into how modern B2B companies build demand and brand awareness. Why Join Hey Sid Work with ambitious B2B companies across industries Learn directly from experienced founders and marketers Build a portfolio of published content Gain real-world startup experience High levels of responsibility and ownership Flexible working environment Potential opportunities for future employment

Company description: "Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Job description:What you will doAs a Professional Solution Consultant – Microsoft Dynamics 365 CRM, you will be part of a global team. Collaborating with Business Stakeholders, Solution Architects, Product Owners, and Developers in designing and implementing the Case Management Platform for the Volvo Group. You will work in an environment focused on cross-functionality, inclusion, value creation, and innovation, promoting agile ways of working across the organization. The position will be located in Gothenburg where you will work. Your Responsibilities  Lead and participate in requirement-gathering workshops with business stakeholders. Analyze business processes and translate them into effective Dynamics 365 Customer Service solutions. Configure and customize Customer Service components such as Cases, Queues, SLAs, Entitlements, Routing, and Knowledge Base. Leverage Power Platform capabilities (Power Apps, Power Automate, Power BI, Dataverse) to extend CRM functionality. Design and oversee Azure integrations using Logic Apps, Service Bus, Function Apps, and API Management. Work closely with Solution Architects and Technical Teams to ensure scalability, performance, and compliance with enterprise architecture. Prepare functional design documents, configuration guides, and end-user training materials. Support testing, UAT, deployment, and post-implementation stabilization activities. Drive continuous improvement through governance, best practices, and process optimization. Foster collaboration and knowledge sharing across teams and geographies.    Who are you?You are an experienced Microsoft Dynamics 365 CRM professional with strong solution consulting skills and a deep understanding of Customer Service processes. You combine functional expertise with technical awareness and are passionate about delivering value-driven CRM solutions. As a person, you are self-motivated, analytical problem-solver with a customer-focused mindset. You are effective at communicating with business and technical stakeholders at all levels. You are a team player who thrives in a global, agile environment where you are committed to quality, scalability, and continuous improvement.  Required Competencies Experience: 8+ years overall IT experience, with 5+ years in Dynamics 365 Customer Service solution consulting and delivery. Functional Expertise: Deep knowledge of D365 CE Customer Service (Case Management, SLAs, Entitlements, Knowledge Base, Omnichannel). Preferred Domain Knowledge: Experience working with Manufacturing industry processes and exposure to other Dynamics 365 CE modules such as Sales, Field Service, or Marketing. Power Platform: Proficiency in Power Apps (Canvas/Model-driven), Power Automate, Dataverse, Power Pages and Power BI. Integration & Technical Knowledge: Familiarity with Azure components (Logic Apps, Service Bus, Function Apps, API Management) and CRM integration patterns. Delivery Skills: Proven track record in requirement gathering, functional design, configuration, testing, and go-live support. Soft Skills: Excellent communication, presentation, and stakeholder management skills. Ways of Working: Exposure to Agile / DevOps delivery models and change management practices.    Qualifications Bachelor’s degree in computer science, Information Systems, or a related field. Microsoft Certifications preferred:  MB-230: Dynamics 365 Customer Service Functional Consultant PL-200 / PL-400 / AZ-204 / AZ-900    Ready for the next move? If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you. If you have any questions about the position, please contact:   Dominika Lukaszewicz, Chapter Lead MS Dynamics CRM, dominika.lukaszewicz@volvo.com   Last application date: 20th of August.   Please note: Due to summer vacations, the recruitment process may take a little longer than usual. We will review applications continuously from week 33 and get back to you as soon as possible. Thank you for your patience and understanding. We value your data privacy and therefore do not accept applications via mail.   In some countries and for specific positions within Volvo Group DTO, background checks may be required, in accordance with local laws & regulations. If this is applicable to the role you have applied for, you will be informed.   We value your data privacy and therefore do not accept applications via mail.