Senior Digital Product Designer

About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: We are seeking a highly experienced Service Designer with a strong strategic and operational mindset to support a large-scale digital transformation initiative within a complex enterprise environment in the automotive sector. This role requires a seasoned practitioner who can operate confidently across business, technology, and operations—connecting the dots between strategy and execution, and ensuring that end-to-end services are designed around real user needs and organizational feasibility. The Service Designer will act as a key integrator across multiple stakeholders, helping to translate ambiguity into clarity, and shaping coherent, scalable service experiences across the full customer and operational lifecycle. Key Responsibilities: * Lead and facilitate stakeholder and user research across multiple domains and business units * Develop, refine, and maintain end-to-end service blueprints and service ecosystem maps * Identify gaps, overlaps, and inefficiencies in existing service structures and operating models * Synthesize insights from research into clear service opportunities and design directions * Define and evolve personas, user journeys, and experience frameworks * Facilitate alignment workshops with product managers, architects, business analysts, and operational stakeholders * Translate strategic intent into actionable service requirements and design principles * Contribute to the shaping of future operating models and service delivery frameworks * Ensure user-centricity is embedded across processes, systems, and organizational structures * Support prioritization of initiatives based on user needs, business value, and feasibility * Drive continuous improvement by grounding decisions in qualitative and quantitative insights Requirements: * Extensive experience in service design within complex, large-scale organizations * Strong expertise in service blueprinting, journey mapping, and ecosystem design * Proven ability to lead cross-functional workshops and stakeholder alignment sessions * Deep understanding of how services are delivered across people, process, and technology layers * Experience working closely with product teams, engineering, and business stakeholders * Strong synthesis skills with the ability to turn ambiguity into structured insights * Excellent facilitation, communication, and storytelling skills * Comfortable operating at both strategic and hands-on delivery levels * Experience in digital product or platform environments is highly preferred What We Offer: * A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies * The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects * Competitive compensation and comprehensive benefits package * A supportive culture that fosters continuous learning, growth, and professional development * Flexible hybrid working model for an optimal work-life balance * 25 days of annual leave to recharge and relax * An annual wellness allowance of 3,500 SEK to support your health and wellbeing

THE OPPORTUNITY Polestar is accelerating the transition to sustainable mobility through electric performance. Behind that journey sits a powerful digital platform enabling everything from checkout and payments to order management, delivery, retail tools, and customer self‑service. At Polestar Digital, we build innovative, scalable solutions that power our global platform. You will join a focused team working across a critical part of the customer journey, delivering systems that customers globally and hundreds of internal users depend on every day. With real ownership, close collaboration, and global impact, you will play a key role in shaping the future of Polestar’s digital ecosystem. We are now looking for a Senior Software Developer to join our headquarters in Gothenburg, Sweden. LET US DESCRIBE THE CHALLENGE WE OFFER As a Senior Software Developer, you will be part of a cross‑functional agile team responsible for designing and building high‑performance, scalable solutions that support Polestar’s global digital platform. You will take ownership of system architecture and technical decision‑making while working closely with Product Managers, Designers, and Operations teams to deliver reliable and impactful solutions. The role combines hands‑on development, system design, and collaboration, while also contributing to a strong engineering culture through mentoring and knowledge‑sharing. You will write clean, well‑tested code and contribute to building systems that are robust, scalable, and maintainable. At the same time, you will stay up to date with modern development practices and emerging technologies, including evolving paradigms such as agentic AI. WHAT YOU'LL DO You will design, build, and evolve scalable digital solutions that power Polestar’s global platform. Your responsibilities include: * Designing and implementing high‑performance, globally scalable systems * Taking ownership of system architecture and contributing to technical decision‑making * Writing clean, maintainable code supported by unit, integration, and automated tests * Collaborating closely with Product Managers, Designers, and Operations teams to deliver business value * Mentoring team members and contributing to a culture of knowledge‑sharing * Ensuring solutions follow modern engineering practices across quality, performance, and maintainability In your daily work, you will collaborate closely with cross‑functional agile teams including engineering, product, design, and operations, contributing to a shared understanding of system design, user impact, and business priorities. WHO YOU ARE You are an experienced software developer with a strong engineering foundation and a passion for building scalable, high‑quality systems. You are comfortable taking ownership of technical challenges, making decisions, and collaborating across teams to deliver impactful solutions. You combine strong technical skills with a product mindset, understanding not only how to build solutions but also why they matter. You enjoy sharing knowledge, supporting others, and continuously improving both code and ways of working. To be a great fit for this position, we believe you have: * Strong knowledge of programming and software engineering principles * Experience designing scalable systems using .NET (C#), AWS, and Node.js (TypeScript) * Demonstrated ability to write effective unit tests, integration tests, and other automated tests * Solid understanding of DevOps practices, CI/CD pipelines, and containerization * Proficiency with version control systems such as Git and GitHub workflows * 4–8 years of professional software development experience * Experience building global, high‑performance, and scalable solutions * Experience working in cross‑functional agile teams * Strong problem‑solving skills with the ability to process and analyze complex information * Fluency in English, both written and spoken It is considered an advantage if you also have: * Experience working in the financial domain * Interest in emerging technologies, including agentic AI, and how they impact software development PEOPLE AT POLESTAR We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate‑neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating, and experimenting to usher in a new era of sustainable mobility. We are an electric performance brand, determined to improve the society we live in. IS THIS YOU? If you are interested in joining the Polestar crew, don’t wait to submit your application. We apply a continuous selection process and the job post will remain open until the position is filled. If this sounds like your next challenge, please submit your resume, portfolio, or GitHub profile along with a brief note about what excites you about joining Polestar. As we move through the Swedish summer holiday season, there may be a slight delay in our process. We look forward to getting back to you in August. Are you ready for the journey? Which is electric, by the way…