Greater Sudbury•Posted: Jul 18•Deadline: Aug 17
About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!
Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create
experiences, spark creativity, and give people the chance to explore hobbies and interests they love.
We’re looking for motivated, reliable, and energetic team members to step in as Retail Sales Associates-Key Holders. In this role,
you’ll help keep the store running smoothly, assist customers in finding the perfect games and puzzles, and ensure our store is
welcoming and fun for everyone. If you thrive in a fast-paced, playful environment and want to be part of a team that brings joy
and creativity to every visit, this is the role for you!
Duties and Responsibilities include, but are not limited to:
* Greet customers, answer questions, and recommend products based on their needs, providing exceptional customer service.
* Operate the POS system, accurately process payments, and issue receipts.
* Maintain a neat and organized store, including restocking products and ensuring inventory levels meet customer demand.
* Serve as a product expert, confidently answering questions and providing guidance on selection, usage, care, and maintenance.
* Act as a trusted advisor to customers, providing guidance and recommendations to help them explore our products and make the
most of their visit.
* Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability.
* Maintain a professional and welcoming demeanor, efficiently assisting customers throughout their visit.
* Perform opening and closing procedures, including cash management, inspecting products, and following security protocols.
* Lead by example in delivering outstanding customer service and a positive attitude to support the team.
* Experience with store opening/closing and cash management is considered an asset.
You are best suited for this role if you have the following qualifications and skills:
* High school diploma or equivalent required.
* 2+ year of experience in sales, customer service, or retail.
* Exceptional customer service and interpersonal skills, with the ability to adapt to diverse customer needs.
* Ability to multitask, manage priorities, and meet deadlines in a fast-paced environment.
* Dependable, responsible, and able to take ownership of store operations when entrusted with key-holder duties.
* Passion for or knowledge of pop culture, board games, and puzzles is a plus.
* Ability to stand or walk for long periods and lift to 20 pounds.
* Previous Key Holder or supervisory experience is recommended.
Pay Rate: $18.20
This is a new position.
Benefits:
* Competitive pay and opportunities for growth
* Employee discount on games, puzzles, and toys
* Casual dress environment
* Work in a fun, creative environment surrounded by products and people you love
Store Location: New Sudbury Centre,1349 Lasalle Blvd, Greater Sudbury ON P3A 1Z2
Greater Sudbury•Posted: Jul 18•Deadline: Aug 17
About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!
Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create
experiences, spark creativity, and give people the chance to explore hobbies and interests they love.
We’re looking for a motivated and dynamic Store Assistant Manager to help lead our team and support the daily operations of the
store. In this role, you’ll assist the Store Manager in driving sales, coaching and supporting team members, ensuring operational
excellence, and creating an outstanding customer experience. If you thrive in a fast-paced, playful environment and enjoy leading
by example while fostering a fun and welcoming store, this is your opportunity to make a real impact!
Duties and Responsibilities include, but are not limited to:
* Support daily store operations by scheduling, assigning, and following up on employee tasks. Recruit, select, orient, and train
team members to maintain a strong and capable staff.
* Coach, mentor, and develop employees, providing feedback and guidance to help them reach their full potential. Address
performance issues as needed.
* Assist in achieving financial objectives by preparing budgets, monitoring expenditures, analyzing variances, and taking
corrective action when necessary.
* Build strong customer relationships by understanding their needs, providing exceptional service, and ensuring a welcoming store
environment.
* Drive sales and marketing initiatives by analyzing promotions, display plans, and operating/financial reports to maximize
profitability.
* Ensure the store is safe, clean, and compliant with all company policies and procedures.
* Implement and monitor loss prevention and shrink programs to protect company assets.
You are best suited for this role if you have the following qualifications and skills:
· Bachelor’s degree in business administration or a related field preferred.
· 2+ years of management experience in a specialty retail environment.
· Strong leadership, coaching, and team development abilities, with a proven track record of motivating and building
high-performing teams.
· Customer service-oriented, with in-depth knowledge of retail operations and business management processes.
· Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership
development.
· Highly organized with the ability to multitask and prioritize in a fast-paced environment.
· Passion for board games, puzzles, and pop culture, with a drive to achieve sales goals.
· Experience recruiting, hiring, training, and mentoring employees.
· Self-motivated, energetic, and results driven.
Pay Rate: $19 - $20 per hour
This is a new position.
Benefits:
* Competitive pay
* Flexible scheduling
* Casual dress environment
* Employee discount on games, puzzles, and toys
* Work in a fun, creative environment surrounded by products and people you love
Store Location: New Sudbury Centre,1349 Lasalle Blvd, Greater Sudbury ON P3A 1Z2
Greater Sudbury•Posted: Jul 18•Deadline: Aug 17
About Mind Games
Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!
Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create
experiences, spark creativity, and give people the chance to explore hobbies and interests they love.
We’re looking for a driven Store Manager to lead store performance, inspire a high-performing team, and deliver an outstanding
customer experience. You’ll own sales results, champion operational excellence, and foster an engaging, customer-first culture.
If you’re a dynamic retail leader who thrives in a fast-paced environment and is passionate about results, team development, and
creating memorable in-store experiences, we’d love to hear from you.
Duties and Responsibilities include, but are not limited to:
* Oversee daily store operations to ensure efficiency, profitability, and an exceptional customer experience.
* Lead, coach, and develop a high-performing team through ongoing training, performance management, and succession
planning.
* Drive sales by executing business strategies, promotional initiatives, and effective merchandising plans.
* Manage financial performance, including budgeting, expense control, and analysis of variances to achieve targets.
* Build strong customer relationships to understand needs and enhance service delivery.
* Analyze sales and financial reports to identify opportunities and implement strategies to improve performance.
* Ensure compliance with company policies, as well as health and safety regulations.
* Execute and monitor loss prevention and shrink control programs.
You are best suited for the role if you have the following qualifications and skills:
* Bachelor’s degree in business administration or related field preferred.
* 3+ years of management experience in a specialty retail or customer-focused environment.
* Strong leadership, coaching, and team development skills with a proven ability to recruit, hire, and train high-performing
teams.
* Customer-focused with excellent interpersonal, communication, and relationship-building abilities.
* Expertise in sales growth, merchandising strategies, expense control, shrink reduction, and brand differentiation.
* Highly organized with the ability to multi-task and drive operational excellence.
* Passion for board games, pop culture, and creating memorable customer experiences.
* Energetic, outgoing, and motivated personality that thrives in a fast-paced retail environment.
Pay Rate: $21 - $23 per hour
This is a new position.
Benefits:
* Competitive pay
* Flexible scheduling
* Casual dress environment
* Employee discount on games, puzzles, and toys
* Extended health benefits
* Life insurance
* Work in a fun, creative environment surrounded by products and people you love
Store Location: New Sudbury Centre, 1349 Lasalle Blvd, Greater Sudbury ON P3A 1Z2
